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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Sep 15, 2005 6:26 am    Post subject: Vonage 911 is different than traditional 911 Reply with quote Back to top

I figured this may need to be brought up again, as it seems people can STILL be confused about the 911 service...It was brought up again in a thread about discontinuing Vonage below.

http://www.vonage-forum.com/sutra47250.html#47250

If you have not done so, or have any confusions about the Vonage 911 service, the limitations it has, what E911 is, etc please call Vonage or read the Term of Service here...

http://www.vonage.com/features_terms_service.php?lid=footer_terms

You can also ask the forum members, Dan the website admin, or a Vonage representative...

Also, please make sure you have activated your 911 service...

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scerruti
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Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Thu Sep 15, 2005 7:32 am    Post subject: Reply with quote Back to top

One other thing...

Dialing 933 from your Vonage phone will provide the status of 911 dialing for that line. Vonage recommends that you dial 933 periodically to check for updates, specifically for the availability of E911.

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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Sep 15, 2005 7:35 am    Post subject: Reply with quote Back to top

Another good point Scerruti as always....
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Vonager
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Joined: Aug 16, 2005
Posts: 132

PostPosted: Thu Sep 15, 2005 8:11 pm    Post subject: Reply with quote Back to top

Nice tip about 933. Just tried it. Thanks.

I believe enabling 911 is also tied to 311 (city/county non-emergency line; local government info)
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rcgroup
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Joined: Aug 03, 2005
Posts: 5

PostPosted: Thu Sep 15, 2005 9:30 pm    Post subject: Reply with quote Back to top

i had activated 911 when i signed up for Vonage 2 mths ago. today after reading here i tried 933

it said "911 is currently enabled on this phone , 911 call is routed to a national emergency respone center which will contact a emergency center near you... please do not dial 911...... blah blah"

does that mean i will go thru 2 hops before i have local emergency help.. i am in tampa..

any help/advice is appreicated
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vman69
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Joined: Aug 22, 2005
Posts: 13

PostPosted: Thu Sep 15, 2005 10:24 pm    Post subject: Reply with quote Back to top

I called 911 in South Jersey after calling the local 24 hour direct Police line. The same woman answered the phone. 911 in my area goes to the same place that it does for POTS lines. She did say that none of my personal info came up which means that we would have to provide it to them if we had to call. Figured it's not so bad to deal with for a few months until e911 is in place.
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dnh777
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Joined: Aug 21, 2005
Posts: 69

PostPosted: Thu Sep 15, 2005 10:28 pm    Post subject: Reply with quote Back to top

We out here along the front range of the Rockies have had E911 for some time now. It is a pleasure and a relief to have. I hope that the rest of you guys get to see it real soon. Lol
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