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sevenpoint
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PostPosted: Wed Sep 14, 2005 1:05 pm    Post subject: Local call question Reply with quote Back to top

How do local calls work? I'm speaking of incoming and outgoing.

If someone calls me locally, do they get charged long distance? Do they have to dial the full 11 digit number? 10 digit? 7 digit?

Do local calls count toward my 500 minutes?

Thanks.

-BenE
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djino
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Joined: Mar 27, 2005
Posts: 110
Location: Ottawa, Canada

PostPosted: Wed Sep 14, 2005 1:21 pm    Post subject: Reply with quote Back to top

If you are making outgoing calls. Any call you make within Canada/US is considered a local call but it will be using your 500 minutes (if under the basic plan). So calling your friend across the street to calling someone in a State/Province 1000+ miles away is basically the same type of call and will use your 500 minutes (again if on the 500 basic plan).

For Incoming. This doesn't effect you in the slightest. Since all incoming calls no matter where they come from are free to you. This only matters to the person calling you. If you have a Vonage number with the exchange local to the person calling you, then they wont be charged for long distance. With Vonage and most Voip, its more about making it convienent for the people calling you because most all outgoing calls are treated the same.

Vonage also allows you to obtain Virtual Numbers in other cities in US/Canada/UK, which again is for the convenience of people calling you as if you obtain a virtual number in a city that is local for them, then they again wont be charged long distance.
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sevenpoint
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PostPosted: Wed Sep 14, 2005 1:25 pm    Post subject: Reply with quote Back to top

When you say "exchange local to the person calling you", what exactly does that mean? I live in Vancouver and i was forced to get a 778 area code instead of the 604. Does that mean that 604 numbers will be charged long distance?

-BenE
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djino
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Posts: 110
Location: Ottawa, Canada

PostPosted: Wed Sep 14, 2005 1:39 pm    Post subject: Reply with quote Back to top

is 778 a vancouver telephone number? and people who call you normally call telephone numbers with this local exchange? If so, then you are ok.. If not, then you might want to wait til Vonage can provide a number for your local exchange
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dabones
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Wed Sep 14, 2005 5:52 pm    Post subject: Reply with quote Back to top

Vonage uses the term Area Code and rarely 'exchange' so this confuses alot of ppl..

you know yourself form normal telephone service, that you have a number looks like 1-234-567-8901 where 1 is the Long Distance Access number, 234 is the area code, 567 is the local exchange and 8901 is the number in that exchange..
an area code generally covers a large area of a province, (changing now with so many numbers in large cities) and then the exchange is what tells the telephone provider what city in that area code you are calling.. most cities have many exchanges..

because of large populations and many ppl having cell phones, and landlines in their homes, they have run out of area codes, (all area codes used to have either a 1 or a 0 in the middle, not the case anymore) so in Vancouver you have 2 area codes now, same in Toronto, where they have 2 area codes for the city and 2 more area codes for outlying area's,
hence 10 digit local dialling, beacuse th eperson accross the street may have a different area code, you can't dial 7 digits anymore, this stil ldoesn' tmean it's a chargeable long distance call..

what you can do to determine if your calls are local from your friends, is to have them call you, only dialling 7 or 10 digits..

in canada, if you do not dial a 1 you will not be charged.. so if your friends can call you 10 digits they will not pay for the call..

in the phone book you wil llikely find a page that tells you the local calling area, atleast our bell books here in Southern ON do, they say "Calling From" and then "Can Call Locally To:"
it wil list your city, and it's exchanges and then will list every city and those exchanges that you may dial w/o charge.. some calls may be to a different area code but will still be local..

next summer here in the 519 we are getting anew area code 'overlayed' so I could get 2 lines in my own home with 2 different area codes, but both area's would have an exchange registered to my city or a city local to me..

it can be confusing, but it's not that bad, if your friends are dialling a 1 then you need to find a new number that may be local to them, if Vonage has one that is.. if they are not dialling 1 then just keep your number the way it is..



as far as your outgoing calls, because of the way that Vonage is set up, you can dial anyone in your 778 area code only 7 digits, Vonage automatically appends the area code to thoe numbers, if you are dialling to your friends in the 604 then you must dial it 11 or 10 digits.. as djino said there is no difference to your billing whether you call Vancouver, Toronto or New York, it's all a local call with Vonage Very Happy

sorry it's such a long post, i kinda just got on a roll.. lol..

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djino
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Posts: 110
Location: Ottawa, Canada

PostPosted: Wed Sep 14, 2005 6:04 pm    Post subject: Reply with quote Back to top

Although dabones,

By reading some of the threads in the US forums...some US cities have what is called..well I forget the term they used.. 'extended area' I believe... where local landline providers are charging customers to call certain extended areas even if all they have to do is simply doing 7 digits.. their lan provider charges them 25 cents per call (although you can talk as much as you want). I know the surrounding cities around Tampa, Florida are like that. Customers dont know this until they see their phone bill with all these 25cent charges.

I wonder if Bell/Telus will start doing such. Time will tell.
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miket603
Vonage Forum Master
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Joined: Mar 15, 2005
Posts: 188
Location: Burnaby, BC

PostPosted: Wed Sep 14, 2005 9:52 pm    Post subject: Reply with quote Back to top

sevenpoint wrote:
When you say "exchange local to the person calling you", what exactly does that mean? I live in Vancouver and i was forced to get a 778 area code instead of the 604. Does that mean that 604 numbers will be charged long distance?

-BenE


Numbers that are in Vancouver's local calling area (all GVRD cities) will be able to call you toll free. Both 604 and 778 area codes are assigned to the Greater Vancouver area (since 2001). If you still have a landline with a 604 area code, you should still be able to transfer it to Vonage if the number (prefix) belongs to the Vancouver rate centre thus avoiding the whole "778 thing" that everyone seems to hate here. If you still have your landline and don't know if you can keep, try the "keep your number" tool on the Vonage website or PM me with your prefix and I'll tell you if it should be portable or not.
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sevenpoint
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PostPosted: Wed Sep 14, 2005 11:12 pm    Post subject: Reply with quote Back to top

That's not it with me. I just moved from calgary to van and i don't want the people that i meet here to have to call long distance. I've never had a 604 area code before, and calgary only has 1 area code.

That's why i'm so confused.

-BenE
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miket603
Vonage Forum Master
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Joined: Mar 15, 2005
Posts: 188
Location: Burnaby, BC

PostPosted: Thu Sep 15, 2005 1:45 pm    Post subject: Reply with quote Back to top

sevenpoint wrote:
That's not it with me. I just moved from calgary to van and i don't want the people that i meet here to have to call long distance. I've never had a 604 area code before, and calgary only has 1 area code.

That's why i'm so confused.

-BenE


No problem. Many of us Vancouverites still don't know about or understand the area code overlay that occurred here four years ago (which is different from the area code split that occurred in AB a few years back when "780" was deployed in Northern AB). You'll probably tire of explaining to people soon enough (do I add "604" in front of that?). Most people that you talk to here will drop the area code when they tell you their number (even in advertising) even though ten digit dialing has been with us for the same four years (for those that don't use Vonage). I guess we left coasters can't grasp the concept more than one area code. Very Happy Wink There must be something in the air!

I can't resist the opportunity to poke fun at ourselves here. Welcome to Lotusland! Very Happy
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dabones
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Thu Sep 15, 2005 5:56 pm    Post subject: Reply with quote Back to top

djino wrote:
Although dabones,

By reading some of the threads in the US forums...some US cities have what is called..well I forget the term they used.. 'extended area' I believe... where local landline providers are charging customers to call certain extended areas even if all they have to do is simply doing 7 digits.. their lan provider charges them 25 cents per call (although you can talk as much as you want). I know the surrounding cities around Tampa, Florida are like that. Customers dont know this until they see their phone bill with all these 25cent charges.

I wonder if Bell/Telus will start doing such. Time will tell.


Yup, thats STUPID too eh.. thats why i said "In Canada..." cuz I know that some US providers do that crap.. i can't believe that they can get away with charging someone when they doint' know if they'll be charged for the call..

_________________
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** Notice, GrandCentral.com has been purchased by google.. they are now 'invite only' .. PM me if you would like an invite..
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