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mikebrown Posted:
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Haniltery Posted:
For wipe call
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of the offline, in
gengral , it
usually apply to
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dconnor Posted:
What is the main
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virtual number?
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Trafford Posted:
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diazou Posted:
Hello, It's
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? Thanks!
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beast321 Posted:
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Av8rix Posted:
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tplink Posted:
Im trying to add
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zhedi
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PostPosted: Tue Feb 10, 2004 7:46 am    Post subject: Loud buzz on other phones after connecting Phone Terminal Reply with quote Back to top

I hope someone can offer a solution.. I have a motorola converter inside my router, and when the phone is attached directly to it, it sounds just fine. I've read other posts here about connecting the converter to the house wiring by disconnecting the outside phone line, and plugging the converter into an unused phone jack. I did that, and I get dial tone on all phones and they all ring.. but there is an extremely loud buzz that comes through the line. It sounds electrical, and it's loud enough to make the other extentions unusable. Is there a filter or something I should be using? Has anyone else experienced this?
Thanks in advance.
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txcas
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PostPosted: Tue Feb 10, 2004 10:24 am    Post subject: Reply with quote Back to top

I have a few suggestions for you. First try a different cable from the ATA to your wall outlet. If that does not work, disconnect all your other phones and start connecting them one at a time to see if you can find the one causing the noise. If all fails, Radio Shack sells a variety of phone filters that you can try. I had to use this kind in a previous home because we could hear a radio station when using the phone. Try the filter at the ATA or move it around the house to see if it helps the other phones. You can always return it if it does not work.


Last edited by txcas on Tue Feb 10, 2004 2:46 pm; edited 1 time in total
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zhedi
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PostPosted: Tue Feb 10, 2004 12:09 pm    Post subject: thanks Reply with quote Back to top

Excellent suggestions. I'll give them a try tonight and post my findings..
Thanks!
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zhedi
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PostPosted: Fri Feb 13, 2004 2:18 pm    Post subject: buzz Reply with quote Back to top

Hi,
Yes, I disconnected from the POTS. I tried all the steps above, even the line filter. The other phones are just unusable. I'm probably going to cancel the service...unfortunately.
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txcas
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PostPosted: Fri Feb 13, 2004 2:44 pm    Post subject: Reply with quote Back to top

Try to get another ATA from Vonage before you give up on the service. Once you get it working, you will never go back to POTS.
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robb
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Joined: Feb 07, 2004
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PostPosted: Fri Feb 13, 2004 7:59 pm    Post subject: Re: buzz Reply with quote Back to top

zhedi wrote:
Hi,
Yes, I disconnected from the POTS. I tried all the steps above, even the line filter. The other phones are just unusable. I'm probably going to cancel the service...unfortunately.


Just confirming, and sorry if this is repetitive, but you actually went OUTSIDE and disconnected the wires, and, if so, you're sure you disconnected the right ones. Also, did you make sure to cut the uninsulated portion of the wires you disconnected or tape off the ends of the wires (if this was bare wires and not just a jack outside)? Finally, did you make sure that when you reconnected the jack wiring outside, that you tightened everything down and left no accidental cross-connections?

It's clearly something in the wiring if you can use a phone directly connected. It's just a matter of tracking it down.

Good Luck.
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zhedi
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PostPosted: Sat Feb 14, 2004 9:40 am    Post subject: Reply with quote Back to top

robb.. that's an interesting point. I had comcast, so it was a digital drop. There was a pair of wires connected to the box outside, so I went out and pulled them out of the recepticle. Those went up the line, so nothing was connected to the internal wiring of the house. Do I need to keep a little loop or something in there to close a circuit?
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robb
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PostPosted: Sat Feb 14, 2004 5:32 pm    Post subject: Reply with quote Back to top

No, you shouldn't levae anything connected, but make sure that you cut off or tape over any bare wire on the wires you disconnected. It's conceivable that even letting one of those wires touch the casing could transfer voltage back to your internal wiring (like through the grounding or something like that).
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