Reuse PAP2 adapter from canceled account?

Posts: 4 · New Forum Member Joined: Jul 31, 2005 Posts: 4

I tried Vonage a while back and canceled it after having intermittent problems and not being able to get useful support. Since then I've looked around and can't find anything better, so I want to give Vonage another go. Thing is, I'm now told by Vonage that I can't reactivate my PAP2 adapter and it's basically a paperweight. Is this true? Sounds crazy... (although not as crazy as me for trying to sign up again!).

Posts: 110 · Posted: Mon Sep 12, 2005 11:38 pm Post subject:

Wow seriously? they said that? I think thats BS and that you probably got someone who didnt' know how to reactivate it so instead of admitting that they told you it wasn't possible.

Posts: 2135 · Posted: Tue Sep 13, 2005 12:08 am Post subject:

djino wrote:

Wow seriously? they said that? I think thats BS and that you probably got someone who didnt' know how to reactivate it so instead of admitting that they told you it wasn't possible.

Nope, his statement is true. Vonage will not reactivate a used box from themselves or any other provider.

Posts: 110 · Posted: Tue Sep 13, 2005 12:43 am Post subject:

Ok, then what would be the point in purchasing their adaptor anyway? If its basically garbage after cancelling their service.

Posts: 227 · Posted: Tue Sep 13, 2005 1:01 am Post subject:

That's why I got mine directly from Vonage. If I cancel the service, I turn it back in and they give me money back. Plus, if it magically blows up (like I believe mine has now), they replace it for free.

Posts: 1389 · Posted: Tue Sep 13, 2005 6:21 am Post subject:

Kamnet is right on. I would get an adapter directly from Vonage. The new RTP300 they are shipping are great little boxes.