Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
MichaelMub Posted:
PORN...
In The Forum:
Vonage
Topic:
The best pron
On Dec 04, 2016 at 10:22:56

Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Thraxen
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 01, 2005
Posts: 12

PostPosted: Sun Sep 11, 2005 12:41 pm    Post subject: Can't make outbound calls Reply with quote Back to top

OK, I just got my RTP300 from Vonage yesterday and I've been trying to get it set up. I'm putting it behind my D-Link DGL-4300 since, quite frankly, I don't trust Linksys networking equipment at all. So I'd much rather have my D-Link in charge of my internet distribution than the Linksys (bad past experiences with WRT54G routers).

Anyway, I can't seem to get any outbound calls to work. Incoming calls work fine. I've gone into the setting for my 4300 and tried opening all the correct ports and it still doesn't work. So I guess I'm missing a setting or doing it incorrectly. Here is what I have set in my router....

There is a section called "Special Applications" with this description: "The Special Application option is used to open single or multiple ports on your router when the router senses data sent to the Internet on a "trigger" port or port range. Special Applications rules apply to all computers on your internal network."

In this section I put [53,69,123,5060-5061,10000-20000] for both the trigger and input ports and selected UDP as the protocol.

There is another section called "Gaming" with this description: "The Gaming option is used to open multiple ports or a range of ports in your router and redirect data through those ports to a single PC on your network. This feature allows you to enter ports in various formats including, Port Ranges (100-50), Individual Ports (80, 68, 888), or Mixed (1020-5000, 689)."

The RTP300 has be assigned a static DHCP IP of 192.168.0.143 so in the settings I put that IP address and the same ports as above in the "UDP Ports to Open" section and set the "Inbound Filter" to "Allow All".

Also, even if I set the RTP300 to the DMZ the outbound calls still don't work. If it won't work in the DMZ then I don't know what the hell the problem could be.

And just so I follow the rules of the sticky:

1. Your location - Fayetteville, AR
2. Your ISP name and type - Cox Cable
3. Upload and download speeds 4Mb/584 kbps
4. Modem make and model - Motorola SB1500
5. Type of Vonage adapter used - RTP300
6. Setup of Network ie Modem---->Vonage Adapter-->PC

Motorola SB1500 Cable Modem -> DGL-4300 D-Link Router -> RPT300

7. Issue you are experiencing ie dropped calls, choppy audio etc - see above
8. DETAILED results from www.testyourvoip.com with a test call to Boston - Link
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Mon Sep 12, 2005 8:14 am    Post subject: Reply with quote Back to top

Thraxen,

For the sake of troubleshooting, why don't you connect the rtp300 to your SB5100 and see if all inbound and outbound calls work. Then we can begin to narrow down the incompatibility with the D-Link. If it doesn't work when connected directly to the SB5100 then we know that something is off with your account.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
Thraxen
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 01, 2005
Posts: 12

PostPosted: Mon Sep 12, 2005 2:48 pm    Post subject: Reply with quote Back to top

OK... I connected the RTP300 directly to the cable modem and I was able to make a few outbound calls. I tried calling my home SBC line (which I haven't disconnected yet... waiting to get the Vonage service running correctly) and my cell phone. I noticed that if I dialed too fast it wouldn't connect. I would just get that 3 tone error signal. So I was experimenting with dialing speed and was able to call my own house about 4 times and my mobile phone once when it suddenly stopped working. I had a dial tone still, but I suddenly couldn't make outbound calls no matter how fast or slowly I dialed the number.

Then after that I put the RTP300 back behind my D-Link router and outbound calls were working... but fairly sporadically. It seems to be very picky on how fast I dial and how long I hold down each number. I seem to get the 3 tone error signal probably 50%+ of the time. So I'm not really sure what the problem is here.
View user's profile Send private message
Thraxen
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 01, 2005
Posts: 12

PostPosted: Mon Sep 12, 2005 4:10 pm    Post subject: Reply with quote Back to top

Well, this just keeps getting worse and worse. I've been playing around some more with calling my SBC line from my Vonage line and Im still getting wierd results.

First, my calls fail to connect probably 3-4 out of 5 tries. To even have a prayer it will connect it seems I have to hold each number I dial for more than a second to make sure it registers with the Vonage system. If I attempt to dial the number at a normal speed it will never connect.

Second, one time I called and my SBC line rang and when I picked up the SBC line and tried to talk no voice got through. So I talked into the Vonage line and no voice got through that way either. Just dead silence no matter which I end I was speaking into.

Third problem... another time I got the through to my SBC line I picked up the call but my Vonage line continued to ring and never stopped. It's like their system never registered that I picked up the call. WTH?

Another thing I noticed, that may or may not be considered a problem depending on your view, is that when I dial the SBC line it may ring 3-4 four times on the Vonage end before it even rings once on the SBC end.

So I continue to have no clue where the problem lies. If it was something to do with my router you would think the problem would be consistent, but it's not. It's a whole bunch of different issues all resulting in very few successful calls, but no one consistent problem because sometime I do connect successfully.

But I continue to be able to call from the SBC line to Vonage line just fine. I can dial as fast as I want, there is no real delay (i.e. the Vonage line rings just a second or two after I dial the number), and the voice always works fine in both directions.

[edit] And how fast is Vonage customer support typically? I wrote them via e-mail a week or so ago requesting help with some router settings (my D-Link has settings similar to, and very likely superior to, the QoS settings in the RTP300 where I can assign priority to certain traffic). They never responded. I also wrote them yesterday with the same information I put in my first post in this thread and haven't heard anything from them. Is this typical of their customer service?


Last edited by Thraxen on Tue Sep 13, 2005 9:52 am; edited 1 time in total
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Tue Sep 13, 2005 9:28 am    Post subject: Reply with quote Back to top

Thraxen,

Its somewhat positive to get some outbound calls working. That's a start. From what you are saying, the dialing speed affects your calls at times. I encountered this problem with one of my phones and so I purchased a cheap GE and it hasn't given me any problems since. The other phone worked fine with POTS but I guess the Vonage TA is not as sensitive or is too sensitive.

Perhaps trying a different phone might give you better results. The phone that didn't work for me very well had a very soft tone when I dialed the numbers. The GE phone I got has a nice loud tone.

I still think there are some issues with your RTP300 communicating with Vonage because of the problems you mentioned while calling your home phone. Although I cannot pinpoint it since I have not encountered it. Perhaps others could chime in. I know there are others who were dealing with this problem.

Regarding Vonage's email support, what you describe is typical from what I read here and with my own experience. It's just more helpful to call them and talk with someone. Pick an off peak time and you should be able to talk with someone quickly.

Give a different phone a try. Also give Vonage a call and describe your problems and see what they say.

Hope this helps.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
Thraxen
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 01, 2005
Posts: 12

PostPosted: Tue Sep 13, 2005 10:00 am    Post subject: Reply with quote Back to top

Hey, some early good news. I tried your suggestion of a using a different phone and I just now successfully connected 4 consecutive phone calls. I was also able to dial at a normal speed and still connect.

I'm about to have to leave, but I'll play with it some more when I get back and see if I can recreate any of the post-connection problems I had with the other phone on this new one. But things are finally looking better.

Thanks!
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Tue Sep 13, 2005 4:27 pm    Post subject: Reply with quote Back to top

Thraxen,

that's great news. I hope that your successes today will continue.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New lesleyoc69
New Today 6
Yesterday 6
Total 99007

Who Is On Site
Visitors 94
Members 0
Total 94


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.71 Seconds and 430 Pages In The Last 60 Seconds
The Vonage VoIP Forum