Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Sim-X
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 10, 2005
Posts: 11

PostPosted: Sat Sep 10, 2005 7:25 pm    Post subject: When Calling Out, a few seconds delay Reply with quote Back to top

I just got Vonage. I have a SB5120 hooked into NR041 networkeverywhere router. (by linksys) The nr041 is hooked into a BEFW11S4 V4(4 port 802.11b wireless router) with wireless turned off. The DHCP server on the S4 is off and I am NOT using the internet port on the s4. I then have my RTP300 hooked into the S4. I have one of the 4 LAN ports of the S4 going into the RTP300 internet port. The NR041 gives the rtp300 an IP and DHCP is on, on the RTP300. I have one computer hooked up to that. Which works just fine. Ip's for the routers are as follows

192.168.1.1 (NR041) DHCP ON
192.168.1.2 (BEFW11S4) DHCP OFF INTERNET PORT NOT USED
192.168.15.1 (RTP300) DHCP ON

So everything works just fine. I get incoming calls, I get a dial tone every time, caller id works. No lag. Can't complain.

I run a ping test on my computer (which is hooked up to the rtp300 and I am getting 50-60 depending on the site. google, yahoo etc. But none the less there is no packet loss or connection problems. The line is pretty solid, it's a comcast line 6meg down 384 up. No problems with it., great pings.

Now here is what is happening. I will use this number as an example. If I call 612-207-MAIL (612-207-6245) which is an automated number for sprint pcs voicemail. If I call that number from a standard land line or my cell phone, It will connect, there is NO RINGING what so ever and you are greated with "Welcome to the sprint messaging system"

Now, if I call from my Vonage line, I get almost 1 full ring and then it says "sprint message system" So "Welcome to the" is getting cut off. It will also cut off other automated lines as well. If I make a call from my Vonage line to my cell phone, if I pick up my cell phone, there doesn't seem to be any cutting off issues. Anyways, could you guys please test out the above number with your Vonage line and let me know if it does the same thing (normal?) or if something is wrong.

I really like Vonage so far. One thing I notice to, if I key in numbers to fast like when calling the voicemail system, sometimes it won't pick them up. For example it says enter your pcs telephone number, I type it in, if I type it in too fast, it won't pick up the numbers and I have to re-do it. I can type them super fast on the same phone if it's plugged into a landline. I really don't like that either. Is that normal also or is something wrong?

any ideas?

Thx!
Sim-X
View user's profile Send private message
blutarsky
Vonage Forum Senior
Vonage Forum Senior


Joined: Sep 06, 2005
Posts: 75

PostPosted: Sat Sep 10, 2005 7:32 pm    Post subject: Reply with quote Back to top

sounds familiar to me Rolling Eyes

http://www.vonage-forum.com/ftopic8237.html
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Sep 10, 2005 7:59 pm    Post subject: Reply with quote Back to top

I get about half a ring tone, then "..come to the Sprint..." . I'm losing the first syllable of "welcome".

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
blutarsky
Vonage Forum Senior
Vonage Forum Senior


Joined: Sep 06, 2005
Posts: 75

PostPosted: Sat Sep 10, 2005 9:04 pm    Post subject: Reply with quote Back to top

i just tried it, and i got "...to the sprint messaging system" (with the "to" kinda cut in half, only caught a portion of "to") -- of course, after a full-length ring tone.
View user's profile Send private message
Sim-X
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 10, 2005
Posts: 11

PostPosted: Sat Sep 10, 2005 9:45 pm    Post subject: Reply with quote Back to top

yep, I'm having the same problems. My rings are also more like short bursts. When the phone rings it also does the short bursts. Is everyone's rings like that? or is it just the linksys model we have? Mine also does the full rings thing. It won't connect half ring. More testers please? Anyone out there which works like a landline?
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Sep 10, 2005 10:20 pm    Post subject: Reply with quote Back to top

Except for the short delay I mentioned above, I haven't experienced the kind of delays reported by Blutarsky. We've been discussing that in his "....hello, hello?" thread. That's for outgoing calls.

On incoming calls I get a short ring. Others have been discussing that and attribute it to the "ring cadence" setting that Vonage can control. In one thread it was reported that calling tech support to change the ring cadence from the default 0x00000FFC00000000 to 0xFFFFF00000000000 made the incoming ring sound like a normal landline.

A separate issue on incoming calls is the ability of the RTP300 to ring several phones. Tech support can increase the ringer voltage, but even after that I've found that mine can't handle more than two phones and one fax machine. More than that and the ringer sounds odd or stops working all together.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
ChrisFix
Vonage Forum Master
Vonage Forum Master


Joined: Sep 06, 2005
Posts: 282
Location: North Carolina

PostPosted: Sat Sep 10, 2005 10:46 pm    Post subject: Testing Sprint Number Reply with quote Back to top

Calling your test number, I get "come to the..." or "to the..." with the Wel or Welcome cut off as well, calling from NC. Tried the number from my Sprint PCS phone and you clearly get "Welcome to the..." so there is definitely some delay/cut-off.
View user's profile Send private message
blutarsky
Vonage Forum Senior
Vonage Forum Senior


Joined: Sep 06, 2005
Posts: 75

PostPosted: Sat Sep 10, 2005 11:15 pm    Post subject: Reply with quote Back to top

yeah i've tried it from a cell and landline as well... my Vonage line picks it up at "...the sprint messaging..." or somwhere in the middle of the word "to" in "... to the sprint messaging...", whereas landline and cell always pick up and hear the full greeting. for the Vonage line, i always hear an entire, full ringtone (i've YET to hear a partial ring).

for reference, the thread that Steve48 refers to is: http://www.vonage-forum.com/ftopic8237.html

makes you wonder if perhaps there are a couple (or more?) versions of the "RTP300" adapter... maybe a different hardware revision or something. for some people to report no problem and others report the same persistent issue is kinda weird Confused and for the Vonage techs to admit that it was a known issue and no "fix" was on the horizon is even more bizarre (is it a known issue where enough people simply have not complained so it's a bean-counter decision to ignore the issue for those who have it?).

for the general lack of response from that other thread quoted above (which made me think this was an isolated, if not mostly ignored, problem) as well as the generally negative response i had from the Vonage techs in talking with them about it, i was actually planning on cancelling my service earlier today. now that more people are posting with similar problems and experience, i'm going to hold off until as late as i can to cancel... and even then i'd prefer not to. the quality of all the calls i've had are almost perfect, but the initial delay in connecting on an outbound call is seriously a problem that i cannot ignore (it's hard to ignore if the delay is sometimes such that people hang up on you because they think the call didn't connect).
View user's profile Send private message
rdff41
New Forum Member
New Forum Member


Joined: Sep 10, 2005
Posts: 9

PostPosted: Sun Sep 11, 2005 1:40 am    Post subject: Reply with quote Back to top

This sounds as if the Vonage does not recognize that it connects immediately and it has to carry out a ring which is not needed. That to me is something you will never be able to fix until Vonage figures out how on their end. It does have something to do with ringing.
View user's profile Send private message
blutarsky
Vonage Forum Senior
Vonage Forum Senior


Joined: Sep 06, 2005
Posts: 75

PostPosted: Sun Sep 11, 2005 11:53 am    Post subject: Reply with quote Back to top

Sim-X wrote:
... Mine also does the full rings thing. It won't connect half ring.

i've done more and more calls to other numbers and other people, and always come up with the same results i've reported in the other thread and here -- i never hear a partial ring when dialing out, i always hear a full-length ring tone, and once the ring tone is finished i typically get people saying "hello" for their second or third time or hearing automated messages (like the sprint voicemail one) after it's apparently skipped a couple words or more.

almost seems like instead of the Vonage adapter (rtp300 in this case) dynamically generating the ring tone you hear on outgoing calls, it's playing a pre-recorded sound of ringing, which is why it can't cut it in half to play partial ring. if the connection isn't made yet, play the sound of ringing... after the sound is done, check to see if it's connected... repeat. i would hope that wouldn't be the case (and would like to doubt it could be, since that would make no sense), but it would explain why we never hear a partial ring at all and are always hearing full-length ring tones.

Sim-X wrote:
More testers please? Anyone out there which works like a landline?

yeah, i get the feeling this is actually happening to more people than realize it. perhaps the people they call answer more slowly, or they might naturally pause for a second before saying "hello". for some reason i call people who answer the phone pretty quickly, so i notice it all the time (for people who just pick up a phone from the base and bring it to their ear and say hello, it might take a second to complete the motion -- but people who have cordless phones and wait for second ring for the caller id, they already have the phone right in front of their face when the callerid comes up and they decide to answer, so it takes a split second to click the button and say hello... just a thought).

more people testing would really be appreciated. listen to see if you ever hear a partial ring tone when calling out. call a landline next to you and try to time it such that you pick up the other line in the beginning or middle of a ring you're hearing on your Vonage line. try to call yourself or others and see if the other party answers and says hello before you hear it... ask people you call if they ever say hello twice before you respond.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Ravin
New Today 1
Yesterday 9
Total 99045

Who Is On Site
Visitors 98
Members 1
Total 99


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.99
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.73 Seconds and 692 Pages In The Last 60 Seconds
The Vonage VoIP Forum