When Calling Out, a few seconds delay

Posts: 282 · Posted: Thu Sep 15, 2005 3:16 am Post subject: "Sprint Issue" with PAP2

I can confirm that the cut off message when calling the Sprint message number using the PAP2. I have not however had a delay when calling regular residential numbers or cell phones with the PAP2.

Posts: 2 · New Forum Member Joined: Sep 18, 2005 Posts: 2

I just got my RTP300 today, and have the same problems as the other posters here. When I call the messaging system, I hear one full ring and then "...ing system...". When people call me, and when I place calls, I can hear them saying "hello? hello?" for about three seconds before we can speak normally. Once the connection is established, it works very flawlessly. I upgraded my firmware with a tech today, he tweaked a few settings, and there was no improvement in the service. Has anyone made more progress on this with the techs?

Posts: 132 · Vonage Forum Senior Joined: Aug 16, 2005 Posts: 132

Just called the Sprint number from my RTP300 (1.00.45 firmware). Same problem here as others have described. One full ring, then picks up in the middle of the message (cutting off the very first few words/syllables).

Called Sprint number from my cell. No ring, immediate pickup, get the full message from its beginning w/o anything cut out.

Posts: 12 · Vonage Forum Associate Joined: Oct 14, 2005 Posts: 12

I, too, have this problem but it is with a WRTP54G ...
Actually there are two problems: outgoing calls to *123 (Vonage voice mail) missed the entire greeting at times. That was with 1.00.29 firmware. Vonage upgraded it to 1.00.45 firmware and the problem went away. We did notice during the troubleshooting that some called numbers worked better than others. My office voice mail (Phoenix Qwest DID to Definity G3 R12 software to an Audix LX) worked even when *123 didn't.

The second problem, which is still there, even though we've moved up to 1.00.50. It occurs on INCOMING calls; We answer after second ring or more to give CID time to come thru. We end up saying Hello more than once betore the calling party hears us. And neither my wife nor I are in any hurry to say hello. We generally push the talk button while the phone is held so that the CID is visible, and then put the phone to our heads, so there's a builtin pause before speaking as well.

Very annoying. Sad