Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
cbitguru
New Forum Member
New Forum Member


Joined: Sep 10, 2005
Posts: 3

PostPosted: Sat Sep 10, 2005 4:03 pm    Post subject: incoming callers being charged A LOT to call my vonage # Reply with quote Back to top

I thought that by signing up for Vonage I would be given a local number for people to call me. I started to suspect that there was a problem when some people that have long distance blocked on their phones told me they couldn't call me. I called Vonage and complained about people not being able to get through to me. They could not help me unless I had two people try to call me in the next 24 hours and note the exact time they couldn't get though. I could not get this arranged, but told the customer care people I was concerned that my new # was not a local #. They said that my number was a Moline, Il #. This is not local.

My uncle called me saying that one call on his phone bill to our new # cost $7.00. My son's girlfriend's mother just called me and said the calls to our house added up to $250!! Embarassed She is very upset. I am dreading when my work notices these charges on their company phone. I had no idea it would cost that much to call home. I just can't have this. Isn't there a way to get a local number? Half of my friends and family CAN'T call me and half now refuse to because it costs too much. I expect I will have to drop this service soon, but wondered if anyone had a similar problem or solution.
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Sep 10, 2005 4:06 pm    Post subject: Reply with quote Back to top

this is pretty common, esp in more rural areas. you have to pay attention to the exchange, not just the area code. are you transferring your home number to Vonage? if not, and Vonage says they don't have a number local to you, then you're about out of luck.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Sep 10, 2005 4:55 pm    Post subject: Re: incoming callers being charged A LOT to call my vonage # Reply with quote Back to top

cbitguru wrote:
I started to suspect that there was a problem when some people that have long distance blocked on their phones told me they couldn't call me.
.
.

My uncle called me saying that one call on his phone bill to our new # cost $7.00.


Reebok has already answered your question, but just out of curiosity, did they people who did reach you not know that they were dialing long distance? Didn't they have to dial 1 or something?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
cbitguru
New Forum Member
New Forum Member


Joined: Sep 10, 2005
Posts: 3

PostPosted: Sat Sep 10, 2005 5:18 pm    Post subject: Reply with quote Back to top

No, apparently, there is no need to dial 1 first, so people did not know they were calling long distance. I should have checked it out better before signing up. Apparently, their regular phone company (SBC) charged "local long distance" tolls for calls to Moline, where my number is based.
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Sep 10, 2005 5:19 pm    Post subject: Reply with quote Back to top

sbc rears its ugly head again...

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Sep 10, 2005 6:21 pm    Post subject: Reply with quote Back to top

cbitguru wrote:
No, apparently, there is no need to dial 1 first, so people did not know they were calling long distance.


Interesting. Here in Orlando, FL, they instituted "extended local area" calling a number of years ago. You can call outlying areas without dialing 1, and get charged for it. The difference is that those calls cost $0.25 each, with no time limit. I didn't realize that there were areas where you can make toll calls that are charged by the minute without dialing 1 first. That really stinks.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
galion
Vonage Forum Master
Vonage Forum Master


Joined: Aug 11, 2005
Posts: 233
Location: Midwest USA

PostPosted: Sat Sep 10, 2005 7:38 pm    Post subject: Reply with quote Back to top

I can't even get a number in my area code. None of the VoIP's offer it. But, that didn't matter. They will soon because of the growth. So I got the toll free number. Costs me an extra $4.99 a month for 100 minutes of incoming calls and then approximately 5 cents a minute for calls over 100 minutes. If anybody really needs to call me that doesn't have the unlimited long distance plans now offered by a lot of companies I give them my toll free number and then call them back. I thought it would be used a lot. But so far most people just call us knowing we have a long distance number. Even the school. I still wouldn't give up my savings. I was spending about $80 a month with Verizon and company. After Verizon made me mad I canceled my cell phone and dropped another $100 a month off my bills. I now spend just under $30 a month with Vonage. I can talk a lot of 5 cents per minute time and still beat what I had. Might be an option you want to look in to. Just remember you have 100 free minutes and then 5 cents a minute. You can always return the call for free. A little trouble to save a lot!

_________________
Vonage Voip Enabled August 3, 2005
Roadrunner Cable Modem (Motorola)
Linksys PAP2-VD connected to a Linksys WRT54G
The days of thousands of pounds of copper wires hanging on poles are coming to an end.
View user's profile Send private message
OldSnipe
Vonage Forum Master
Vonage Forum Master


Joined: Mar 16, 2005
Posts: 249
Location: Bend, Oregon

PostPosted: Sun Sep 11, 2005 3:59 pm    Post subject: Toll Cals Reply with quote Back to top

Quote:
I got the toll free number. Costs me an extra $4.99 a month for 100 minutes of incoming calls and then approximately 5 cents a minute for calls over 100 minutes

I also use the $5.00/100 minute toll free number as Vonage does not cover Bend, Oregon. That is handy and reasonable as and anybody anyplace can call me Toll free. The downside is that they must dial the 10 digit number.

I cannot believe though that someone could rack up a $250 bill calling another exchange! Even ad two bits a minute that would be 16 hours. You just can't talk that much??

_________________
Snipe
N 43.96674 / W. 121.35427
ISP: Bend Broadband cable connection
Modem: Motorola Surfboard SB5101
Tel. Cachinkus: Linksys v-portal
Who the heck is the Old Snipe? Http://oldsnipe.com knows
View user's profile Send private message Send e-mail Visit poster's website
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Mon Sep 12, 2005 8:07 am    Post subject: Reply with quote Back to top

cbitguru,

I empathize with your situation since I also live in IL. Have you talked with Vonage and asked if a local number is available? You can also check out the website and if you transfer your number then you know it is a local number.

I transferred my number to make sure that it is a local one.

Steve48,

Yes, in many states, the local telco charges by the minute and I know that SBC in IL does exactly that even with local calls unless one goes with unlimited local calling. Their rates increase by 8 miles and then toll calls begin at 15 miles from your home. It's crazy.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
galion
Vonage Forum Master
Vonage Forum Master


Joined: Aug 11, 2005
Posts: 233
Location: Midwest USA

PostPosted: Mon Sep 12, 2005 8:27 am    Post subject: Reply with quote Back to top

I got spoiled during my years in metro Atlanta. At one time it was the largest toll free calling zone in the world. Now that I am in Ohio it use to cost me to call two blocks down it seemed. What a rip-off. They better get it now because those days are coming to an end fast. In the beginning the telcos had to recover the copper costs. Now it is just maintaining what they have and a few additions. Now you see companies offering one-rate plans thanks to the new technologies like Voip scaring them. But look at the bright side. Soon they will be able to take all that copper to the recycle center and get some change back. Better start soon because once it starts the price will drop quickly. Lol

_________________
Vonage Voip Enabled August 3, 2005
Roadrunner Cable Modem (Motorola)
Linksys PAP2-VD connected to a Linksys WRT54G
The days of thousands of pounds of copper wires hanging on poles are coming to an end.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New elvakn1
New Today 6
Yesterday 10
Total 99063

Who Is On Site
Visitors 92
Members 1
Total 93


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.77 Seconds and 439 Pages In The Last 60 Seconds
The Vonage VoIP Forum