Voicemail won't accept my pin

Posts: 16 · Vonage Forum Associate Joined: Jun 23, 2005 Posts: 16

Strangest thing started happening to me today (could have been earlier but I never get voicemail). I press *123 to go to my voicemail and it asks me for my password. I type that in and it doesn't recognize it. I've tried it on my wireless as well as my wired phone and still the same problem.

Its like it doesn't recognize the key presses.

Any ideas?

Thanks

Josh

Posts: 3198 · Posted: Sat Sep 10, 2005 12:02 pm Post subject:

same here. looks like the voicemail system is messed up.

Posts: 16 · Vonage Forum Associate Joined: Jun 23, 2005 Posts: 16

Well that's good I guess. At least I know it's not my phones. HOPEFULLY!

Posts: 16 · Vonage Forum Associate Joined: Jun 23, 2005 Posts: 16

Well, I just tried to call Vonage and since they use your keypresses to signify what you want to do, it seems those are messed up as well. So I couldn't get through the menu's.

Anyone else having this problem?

Thanks

Josh

Posts: 132 · Vonage Forum Senior Joined: Aug 16, 2005 Posts: 132

Houston, TX - 1:00pm Central

FYI, I can get into my VM and navigate w/o any problems.

Posts: 16 · Vonage Forum Associate Joined: Jun 23, 2005 Posts: 16

Well, I just went up and reset my Vonage router and now everything seems to be working. Very strang!

Posts: 508 · Posted: Sat Sep 10, 2005 1:15 pm Post subject:

oh good, it wasn't just me.. lol.. i noticed this last night, i tried to log inot voicemail.. I never did try to get voicemail using my cell phoen tho, so no sure if it was Vonage voicemail, or vonage's ability to send DTMF's ??

it's working again by the way tho, I just called it before comming in here..