Voice mail in French?

Posts: 7 · Posted: Fri Sep 09, 2005 6:33 pm Post subject: Voice mail in French?

Hi all,

Being a French native, and having most of my friends and family being French speakers, and some of them not understanding English at all, I have the following problem with my voice mail box.

I changed my personal message, it is in French, no problem (actually, I would need to redo it in both languages Wink

)
But when someone calls me and is redirected to the voice mail box, al the instructions (like "to listen your message press 1, to redo your message press2, to send press 3") are in English only!

I just don't think I will have a lot of messages from my family, without sending them a user guide !!! Eek

Is there any possibility to change the language of the voice mail box, or to have some kind of language selection at the begining of the process?

Thanks a lot

Pat

Posts: 5 · New Forum Member Joined: Sep 06, 2005 Posts: 5

Hi,
I am in the same situation - my message in French but the options in English before the beep. My callers sometimes give up ! Sad

I talked to a Vonage representative today, mentionned this situation and they sent me an email saying
Les nombres de 800 seront réparés a la fin d'octobre. Aussi, les boites vocales seront en français par la fin d’année

Let's see how this turns out with them !

Cheers

Posts: 7 · Posted: Wed Sep 21, 2005 10:42 am Post subject:

Thanks a lot for this info.
I sent a message to Vonage support about that, and still waiting for an answer.
Good to now also that 1-800 numbers will work correctly end of october.
And I will have to change my personal message to tell people to press the correct keys to confirm their message, until end of year!

Cheers,

Pat

Posts: 77 · Posted: Sat Oct 22, 2005 8:29 pm Post subject:

En attendant la fin de l'année (laquelle ?) vous pouvez annuler le long message d'instructions en utilisant une fonction non-documentée:

*123 (pour accéder à la boîte vocale)
Mot de passe
9 (Setup options: configuration de la boîte vocale)
4 (On accède ainsi à une "option" non documentée: incoming call menu)

C'est là qu'on peut annuler ce long message inutile que certains qualifient de "fonction évoluée"...

Pour en savoir plus long, on peut se reporter au fil de discussion suivant: http://www.vonage-forum.com/ftopic2955.html

Posts: 7 · Posted: Sat Oct 22, 2005 8:50 pm Post subject:

il me propose juste de mettre en place l'option "incoming call"... y a-t'il une autre option cachée? j'avoue que ca m'intéresserait beaucoup!

Merci

Pat

Posts: 77 · Posted: Sat Oct 22, 2005 9:00 pm Post subject:

Le "incoming call menu" est ce long message qui dit à celui qui nous appelle sur quelle touche appuyer pour écouter son message, le changer, l'envoyer, etc...

C'est ce long menu qu'on peut annuler (ou mettre en place s'il est déjà annulé) à l'option 4.