Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Garryfirea Posted:
There are a
sprinkling
singular reasons
why someone may
hand-picked to
clean
...

In The Forum:
Vonage
Topic:
letting malowanie dachu krakow
On Jun 24, 2017 at 23:48:53

Garryfirea Posted:
...
In The Forum:
Vonage
Topic:
take control of czyszczenie dachow slask
On Jun 24, 2017 at 23:47:47

Sobfrody Posted:
The lawsuit says
West’s lawyers
acknowledged the
sampling happened
when they
...

In The Forum:
Vonage
Topic:
Kanye West Joins Huge Sean At Powerhouse 2016, Performs &quo
On Jun 24, 2017 at 11:05:31

RobertBag Posted:
http://www.gagprin
cess.com/this-sass
y-dog-doesnt-waste
-time-this-summer/
...

In The Forum:
Vonage
Topic:
Evolutions Of Famous Actors And Characters
On Jun 24, 2017 at 06:40:00

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Sobfrody Posted:
The fancy footwear
additional a touch
of glamour to the
laid back outfit,
consisting
...

In The Forum:
Hard Wiring - Installation
Topic:
Kylie Jenner Ditches Bra in Oversized T-Shirt Look, Rocks Co
On Jun 24, 2017 at 03:10:25

Sobfrody Posted:
In addition, she
snapped her
outfit, which was
dark, brooding and
plain spooky
...

In The Forum:
Hard Wiring - Installation
Topic:
Kris Jenner Once Referred to as Marcia Clark About Seei
On Jun 23, 2017 at 23:12:38

Sobfrody Posted:
Just weeks after
she was held up at
gunpoint in her
Paris hotel area,
Kim Kardashian
...

In The Forum:
Vonage
Topic:
Every outfit Kylie Jenner wore at New York Fashion Week 2016
On Jun 23, 2017 at 17:49:05

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
ljaffe
New Forum Member
New Forum Member


Joined: Sep 05, 2005
Posts: 1

PostPosted: Mon Sep 05, 2005 8:10 pm    Post subject: lots of echo on RT31P2, no echo on RTP300 Reply with quote Back to top

Hi all,

I have two Vonage lines. Line 1 is on an RT31P2 and line 2 is on an RTP300. have been experiencing problems with line 1 that are not happening with line 2. They are:

1) Parties at the far end of a call complain that they hear echo. I have confirmed this by calling line 1 from my cell phone. Yet when I call line 2, I do not hear echo. Callers on line 2 have also confirmed they do not hear echo on this line.

2) When on a call on line 1, the far end will occasionally hear a tone as if someone pressed a number button on the phone. This occurs even when no one is touching the near end phone, so the problem is not caused by someone accidentally pressing a button on the phone. Again, this does not happen on line 2.

3) My answering machine (a built in function of my Vtech 20-2481 cordless phone) will occasionally hang up on a caller on line 1. This never happened with my old landline and does not appear to happen on line 2.

Below are the particulars. Any Suggestions?

I am located in Silver Spring, MD.

Verizon Online is my ISP, I have their new FIOS service which is a fiber-to-the-home service with 15Mb uploads and 2Mb downloads.

FIOS has no modem. Verizon hands off an ethernet cable to me and I put a D-Link 604 router on it.

You already know the two Vonage adapters I have.

My network looks like this:
FIOS Etherrnet -> Dlink 604 -> Both Vonage adapters are plugged into seperate ports on the Dlink 604. Each Vonage TA phone 1 port is plugged into the line in port on a Vtech 20-2481 two-line cordless phone.

Detailed testyourviop.com results:

Quote:

MOS Analysis from You TO Boston

Media Quality MOS 4.1 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.58 62.6%
Latency 0.06 6.2%
Packet Discards 0.29 31.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 217 ms
Packet Discards 1.9%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 60 ms
Max: 180 ms
Burst Loss

Jitter Min: 0 ms
Avg: 5 ms
Max: 245 ms

Signaling Quality Post-Dial Delay 50 ms
Call Setup Time 50 ms
Media Delay 151 ms
MOS Analysis FROM Boston To You

Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.57 89.7%
Latency 0.04 6.7%
Packet Discards 0.02 3.3%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 217 ms
Packet Discards 0.1%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 0 ms
Avg: 3 ms
Max: 20 ms

Signaling Quality Post-Pickup Delay 72 ms
Call Setup Time 72 ms
Media Delay 102 ms
View user's profile Send private message
scerruti
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Mon Sep 05, 2005 8:51 pm    Post subject: Re: lots of echo on RT31P2, no echo on RTP300 Reply with quote Back to top

Your problems sound like problems normally encountered with bad wiring. I would suggest you try unplugging the phone line from the RT31P2 and putting it in the RTP300 and vice versa being sure to change the lines at the adapters. Your goal here would be to test whether the problem is in the adapters or with the phone (or phone cords).

The tones you are reporting are a common problem of the adapter mistakenly recognizing a sound as a DTMF tones. These tones are not sent in the audio stream, they are sent as a separate signal and recreated at the far end as a full tone.

I doubt this is a problem with your ISP. If switching the phone lines doesn't move the problem then I would see if Vonage will switch you to port 2 on the RT31P2.

_________________
Stephen P. Cerruti (ISP: TWC)
View user's profile Send private message Visit poster's website Yahoo Messenger
Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Sep 06, 2005 7:44 am    Post subject: Reply with quote Back to top

If you could, I would switch both lines to the RTP300 as it seems much better than the 31P2.
View user's profile Send private message
taylor2767
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: May 05, 2005
Posts: 400

PostPosted: Tue Sep 06, 2005 1:01 pm    Post subject: Re: lots of echo on RT31P2, no echo on RTP300 Reply with quote Back to top

[quote="scerruti"]Your problems sound like problems normally encountered with bad wiring. I would suggest you try unplugging the phone line from the RT31P2 and putting it in the RTP300 and vice versa being sure to change the lines at the adapters. Your goal here would be to test whether the problem is in the adapters or with the phone (or phone cords).

To support this, it appears w/your packet loss @31% that is quite high and most likely is a wirirng issue
View user's profile Send private message
scerruti
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Tue Sep 06, 2005 1:14 pm    Post subject: Re: lots of echo on RT31P2, no echo on RTP300 Reply with quote Back to top

taylor2767 wrote:

To support this, it appears w/your packet loss @31% that is quite high and most likely is a wirirng issue


What I hate about TestYourVoIP detailed results...

That is not 31% packet discards. 31% of the degredation can be blamed on packet discards. Packet discards are only 1.9% and an MOS of 4.1 is quite acceptable.

Furthermore a problem as reported by TestYourVoIP would indicate that the problem was not in the analog wiring or analog components of the phones or adapters as I am suggesting but rather would imply a problem with the ISP.

_________________
Stephen P. Cerruti (ISP: TWC)
View user's profile Send private message Visit poster's website Yahoo Messenger
taylor2767
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: May 05, 2005
Posts: 400

PostPosted: Tue Sep 06, 2005 2:32 pm    Post subject: Re: lots of echo on RT31P2, no echo on RTP300 Reply with quote Back to top

That is not 31% packet discards. 31% of the degredation can be blamed on packet discards. Packet discards are only 1.9% and an MOS of 4.1 is quite acceptable.

Furthermore a problem as reported by TestYourVoIP would indicate that the problem was not in the analog wiring or analog components of the phones or adapters as I am suggesting but rather would imply a problem with the ISP.[/quote]

Lol Lol LOL. That's a good way of putting it..everyone is intitled to one mistake.believe me! I've made plenty..
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New BrennaZ44
New Today 6
Yesterday 6
Total 100934

Who Is On Site
Visitors 141
Members 0
Total 141


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.64
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.63 Seconds and 222 Pages In The Last 60 Seconds
The Vonage VoIP Forum