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Dawn
New Forum Member


Joined: Sep 05, 2005
Posts: 3
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I recently moved, and so did my Vonage. Because of a telephone company strike, not all of my outlets where available to me to hook the Vonage up to my entire home.
As a result, I hooked up one phone directly to the Vonage. Although I never heard any interferrence with the phone calls, I am getting radio interferrence with live streaming video conferencing that I do over the net. Any ideas as to what would cause this? |
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scerruti
Vonage Forum MVM


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)
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Are you using external speakers? The speaker cables would be the most likely place for RFI to be introduced. Failing that I would check whether the outlet your computer is plugged into is properly grounded. If none of that works you may need to move or reorient your computer.
Finally make sure that the RFI is being introduced on your end and not by someone else in the conference either by having a video conference by yourself or joining the same video conference using a different computer. |
_________________ Stephen P. Cerruti (ISP: TWC) |
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Dawn
New Forum Member


Joined: Sep 05, 2005
Posts: 3
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| scerruti wrote: | Are you using external speakers? The speaker cables would be the most likely place for RFI to be introduced. Failing that I would check whether the outlet your computer is plugged into is properly grounded. If none of that works you may need to move or reorient your computer.
Finally make sure that the RFI is being introduced on your end and not by someone else in the conference either by having a video conference by yourself or joining the same video conference using a different computer. |
I am not using external speakers, and I am using a GFI outlet, so I believe it should be grounded. My phone connected to Vonage is a wireless, and it sitting next to a wireless router. I heard that the combo of these two things could act up, so I unplugged both for my next conference, still received the radio interference. I will try your suggestion about the video conference connection. I found did find out that some, but not all people could hear the radio, if that makes any sence. |
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Dawn
New Forum Member


Joined: Sep 05, 2005
Posts: 3
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Just thought I would let you know that the radio issues that I was having, are over. I guess the issue was to do with a combo of my wireless router,my wireless phone, and my cable wiring in the new home.. I was finally able to moved the router downstairs, thus a shorter coax cable, and moving the router away from the phone fixed the issue.
Thanks for the help though! |
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KDWycha
Vonage Forum Evangelist


Joined: Jan 19, 2005
Posts: 605
Location: Tampa, Florida USA (813)
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Well at least your not hearing loud spanish music in the background  |
_________________ Kevin Wycha Vonage Subscriber Since: Jan 17, 2005 Linksys RT31P2 Router/ATA Motorola SB5100 Cablemodem Roadrunner TampaBay (10mb down/1mb up) ---
w00t!  |
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