Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
Author Message
sun818
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 02, 2005
Posts: 11

PostPosted: Fri Sep 02, 2005 6:50 pm    Post subject: Discard LinkSys Router - RJ45 to RJ11 Adapter? Reply with quote Back to top

Is it possible to discard the LinkSys Router since I already have a NetGear router and use an adapter that I can plug the rj11 phone line into? The other end of the adapter would go in to the RJ45 Ethernet port on the NetGear Router. Its a bit much for me to have two routers just to use Voip.
View user's profile Send private message
scerruti
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Fri Sep 02, 2005 8:00 pm    Post subject: Reply with quote Back to top

No, you can not plug an RJ-11 cord connected to a phone into your NETGEAR router and get it to work with Vonage. You don't say what NETGEAR router you have but you may be able to simply replace your NETGEAR with the Linksys.

The Linksys contains special hardware that converts an Internet digital packet based phone connection into an old-style analog phone connection. In addition it is preconfigured with instructions on how to connect to Vonage and register to receive phone calls. Your NETGEAR box does not have this capability.

If your NETGEAR router is wireless then you can disable the router functions on it and connect it to your new Linksys router as a Wireless Access Point. If you need further assistance please provide the model number of your NETGEAR router.

_________________
Stephen P. Cerruti (ISP: TWC)
View user's profile Send private message Visit poster's website Yahoo Messenger
sun818
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 02, 2005
Posts: 11

PostPosted: Fri Sep 02, 2005 8:15 pm    Post subject: Reply with quote Back to top

I don't think the netgear model number is relevant, but I'll tell you what ports it has: 1 wireless access point, 1 USB, 1 RJ45 Uplink, and 4 RJ45 switch ports. What I want to do should be applicable with any router with a free RJ45 port. The reason I posted was that call quality is not good and call would get interrupted intermittenly. I was hoping a RJ11 to RJ45 adapter with whatever internal circuitry is required to communicate with Vonage would help with the call quality. I would have less issue with the LinkSys if the call quality was better. I was taking a phone order and I had to call them on my mobile phone to complete the transaction. That type of scenario would never happen on an analog line. I've used it for one day, but am almost ready to chuck it and go back to using analog. At least with analog, I can expect better consistency.
View user's profile Send private message
scerruti
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Fri Sep 02, 2005 8:34 pm    Post subject: Reply with quote Back to top

If you go to http://www.testyourvoip.com and run the test, then post the detailed results here, the people on this forum can begin to help you diagnose your quality problems.

_________________
Stephen P. Cerruti (ISP: TWC)
View user's profile Send private message Visit poster's website Yahoo Messenger
sun818
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 02, 2005
Posts: 11

PostPosted: Fri Sep 02, 2005 8:50 pm    Post subject: Reply with quote Back to top

Quality Between You and Boston (Preserve Speech Quality): 4.3
Detailed Results: http://www.testyourvoip.com/details.html?id=L85N80
Voip TraceRoute: http://www.testyourvoip.com/store/15207-112571176957265-0.gif

Quality Between You and Boston (Conserve Bandwidth): 4.0
Detailed Results: http://www.testyourvoip.com/details.html?id=NG2EA8

Quality Between You and London (Preserve Speech Quality): 3.9
Detailed Results: http://www.testyourvoip.com/details.html?id=OK0RTC

Quality Between You and London (Conserve Bandwidth): 3.8
Detailed Results: http://www.testyourvoip.com/details.html?id=PNZ5CO
View user's profile Send private message
scerruti
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Fri Sep 02, 2005 9:17 pm    Post subject: Reply with quote Back to top

Your test results look good.

Did you have other network traffic going on during your call? Do you do file sharing or gaming? If so you may need to change your network configuration.

Do you have the Linksys connected to the NETGEAR and then to your modem? If so, changing your network configuration so the Linksys connects to the modem and the NETGEAR connects to the Linksys may improve your quality.

If you want to do Vonage without having a second router then you can try the Linksys PAP2. It is just a phone adapter, not a router. But, unless your NETGEAR supports QoS you will be unable to give your Voip traffic a higher priority than your other traffic.

_________________
Stephen P. Cerruti (ISP: TWC)
View user's profile Send private message Visit poster's website Yahoo Messenger
sun818
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 02, 2005
Posts: 11

PostPosted: Sat Sep 03, 2005 4:30 am    Post subject: Reply with quote Back to top

Quote:
Did you have other network traffic going on during your call?


Nope, nothing else going on. I was taking an order over the phone and no other applications were utilizing the DSL bandwidth.

Quote:
Do you do file sharing or gaming?


Yes, but not at the time I was making the phone call.

Quote:
Do you have the Linksys connected to the NETGEAR and then to your modem? If so, changing your network configuration so the Linksys connects to the modem and the NETGEAR connects to the Linksys may improve your quality.


Perhaps that will help. My feeling is that Vonage service is unreliable as opposed to the hardware. If I was consistently having issues with the connection then I would tweak my hardware and/or network configuration. But if the issue occurs intermittently, I'd have to blame it on issues occuring along the transmission path.

I will get a cross-over cable and set up the two routers as you suggest with the LinkSys connected to the DSL modem. Is there a benefit to having the LinkSys Router in front if bandwidth is not fully utilized? If the voice packets are transmitted first (via QoS settings), are these packets given priority from beginning to end? My thought is that even if these packets get out first, congestion would negate any benefit...
View user's profile Send private message
scerruti
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Sat Sep 03, 2005 8:12 am    Post subject: Reply with quote Back to top

sun818 wrote:
My feeling is that Vonage service is unreliable as opposed to the hardware. If I was consistently having issues with the connection then I would tweak my hardware and/or network configuration. But if the issue occurs intermittently, I'd have to blame it on issues occuring along the transmission path.

I will get a cross-over cable and set up the two routers as you suggest with the LinkSys connected to the DSL modem. Is there a benefit to having the LinkSys Router in front if bandwidth is not fully utilized? If the voice packets are transmitted first (via QoS settings), are these packets given priority from beginning to end? My thought is that even if these packets get out first, congestion would negate any benefit...


The vast majority of the hundreds of thousands of Vonage customers don't have issues. Therefore if you are having intermittent problems the likely cause is your ISP.

No, QoS only guarantees Voip packets leave your network ahead of other traffic. Once your traffic is mixed at the ISP your packets get no special treatment. If there is congestion occurring at your ISP then you need to complain and or switch ISPs.

If you are having problems at specific times of day then you may find the tool PingPlotter of use. It will not only identify connection problems over a longer period of time but will also provide information on where those problems are occurring.

There are specific setup instructions that can be found by searching the forums. The provide the host and protocol to use with ping plotter to closely emulate Voip traffic.

_________________
Stephen P. Cerruti (ISP: TWC)
View user's profile Send private message Visit poster's website Yahoo Messenger
sun818
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 02, 2005
Posts: 11

PostPosted: Sat Sep 03, 2005 4:20 pm    Post subject: Reply with quote Back to top

> Therefore if you are having intermittent problems the likely cause
> is your ISP.

Why do you say the likely cause is the ISP and not Vonage? I can do other work on my connection while Vonage drops calls or delays the audio. I think it needs to be made clear that Voip is not as reliable as traditional analog service: http://www.keynote.com/news_events/releases_2005/05july12.html

Unless the entire transmission route can prioritize Voip packets, I don't see how Vonage could match the reliaibility of traditional analog.

I'll give Vonage another two weeks with the LinkSys RPT300 as the phone adapter with the NetGear router piggybacking on it. But since the QoS for voice packets is non-existant, I am not expecting much.
View user's profile Send private message
scerruti
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Sat Sep 03, 2005 7:41 pm    Post subject: Reply with quote Back to top

sun818 wrote:
> Therefore if you are having intermittent problems the likely cause
> is your ISP.

Why do you say the likely cause is the ISP and not Vonage?


Because if you are having issues but most people aren't then the problem exists closer to you than to Vonage. Therefore the problem is likely with your ISP. It could be at an interconnect point but then your ISP would have an obligation to route around that bottleneck.

sun818 wrote:
I can do other work on my connection while Vonage drops calls or delays the audio.


That is comparing apples to oranges. It goes to the very nature of real time protocols versus the protocols used for mail, file transfers or web surfing. Those protocols are slowed, sometimes imperceptibly, by retransmissions or congestion but there is no degradation in quality. Real time protocols by their very nature have no tolerance for substandard network connections.

sun818 wrote:
I think it needs to be made clear that Voip is not as reliable as traditional analog service: http://www.keynote.com/news_events/releases_2005/05july12.html

Unless the entire transmission route can prioritize Voip packets, I don't see how Vonage could match the reliaibility of traditional analog.


In practice the packets only need to be prioritized until they leave your ISP. Beyond that the amount of bandwidth available should make such prioritization unnecessary. The industry has been trying to push for such packet prioritization for many years for applications like real time streaming video and Voip, but has failed mostly because of the large investment currently made in older networking equipment.

Some Voip services provided by ISPs do provide this level of prioritization. Many of them even terminate the calls on the PSTN network inside of their own networks. It is interesting that Keynote failed to include these providers in their study.

Once users can be assured of having a reliable Internet connection then Voip becomes more robust than the PSTN because it is easier to route traffic around problems. That was the original intent of the Internet as designed by DARPA. Certainly there are problems as with any new technology, but POTS is dead and almost everybody, including the ILECs, knows it at this point.

Finally, the value of telephone service is dependent on more than call quality. In addtion to cost and bundled features, some people consider the features that only Voip can provide to be important. Some of those features include SoftPhones and Virtual Numbers. Different people with different needs are going to make different decisions on value based on those needs.

Therefore, if you are having audio problems, the cause is most likely your ISP.

a) Do testyourvoip.com measurements while you are having problems.
b) Run pingplotter to get a longer term picture of line quality.
c) Ensure that your adapter has the latest firmware.

_________________
Stephen P. Cerruti (ISP: TWC)
View user's profile Send private message Visit poster's website Yahoo Messenger
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New LatoshaCan
New Today 5
Yesterday 9
Total 99040

Who Is On Site
Visitors 122
Members 1
Total 123


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.935
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.85 Seconds and 448 Pages In The Last 60 Seconds
The Vonage VoIP Forum