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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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divmstr
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PostPosted: Fri Sep 02, 2005 5:45 pm    Post subject: 800 and 310 numbers Reply with quote Back to top

I have been using Vonage for my business for the last year, so far, apart from some minor voice mail hiccups and my ISP's periodic downtime, it has proven itself as a viable alternative to the conventional phone company. I have only one complaint: I have discovered that some 800 numbers will not work, as they show up with a caller ID area code from New Jersey, and some Canadian 800 (or 866) numbers do not permit calls from the US. It is particularly annoying when calling FEDEX or UPS, as they use the area code to route to a call centre. Is this going to change at any time? The call should reflect the originating area code. I found that 310-xxxxx numbers are also non-functional. These are primarily used to route calls within a city, common users are pizza parlours and the like. We discovered this one when working late one night.
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scerruti
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PostPosted: Fri Sep 02, 2005 6:25 pm    Post subject: Reply with quote Back to top

It has been discussed previously as US regional 800 numbers do not work either.

There has been a rumor floated on the forum that Canadian 800 numbers will be available sooner than later.

The 310 numbers were cool, but they face quite a few technical issues from Voip implementations, virtual numbers and SoftPhones. Fortunately many businesses that use 310 numbers also have or will implement on-line ordering which should be convenient for most broadband subscribers.

In the distant future Voip calls will be automatically routed based on information about the user that will be transmitted as meta-data with the call. For example the user's geographic information could be roughly determined using an IP query. A company could have a Voip server that directed calls to a single number to the correct location based on that information thus duplicating the 310 functionality without requiring a specific prefix. There would still be issues with users who are routing their calls via a VPN or who are intentionally suppressing their current geographic location, but those could be handled via an automated phone tree.

In the meantime, the forum has been able to provide some non-toll free alternative numbers in difficult cases.

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dabones
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PostPosted: Sat Sep 03, 2005 9:43 am    Post subject: Reply with quote Back to top

for all those companies with 310 numbers there are usually a local number printed in teh phone book, Pizza Hut is one that was discussed here back a few months.. those numbers don't work from cell phones either..

and for 800 numbers, most of them will have a 'local' number too, usually Toronto, sometimes other cities throughout the country, they can be reached with Vonage, and you dont' pay LD so it doesn't matter if you're calling accross the country..

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divmstr
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PostPosted: Tue Sep 06, 2005 12:22 pm    Post subject: 800 and 310 numbers Reply with quote Back to top

I have heard this rhetoric about 'everyone with an 800 number has a regular number as well' many times before. The fact of the matter is that the federal government has ONLY 800 numbers published for some departments, and when you are an employer you need have to have frequent contact. The ONLY way to contact the phone company is with a 310 number, under ideal conditions this should not be necessary at all, but since we have to have cell phones in order to make up for the deficiencies, we have to resort to them and occasional contact with them is required.
The fix to the 800 number problem is not too complicated:- it is not a matter of determining where geographically a station is located and substituting the appropriate area code, each phone does have a number that is representative of its originating area code. If this number were to be propaged at the originating caller ID instead of the physical area code where the call is injected into the phone system, the problem should be alleviated. Any class 4 toll switch should be able to handle it.
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