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addweb
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Joined: Sep 02, 2005
Posts: 60

PostPosted: Fri Sep 02, 2005 9:49 am    Post subject: Dell Powerconnect 3324 Reply with quote Back to top

I got my new switch (Dell Powerconnect 3324) and it works great for regular traffic.

I took it home and connected everything and my Voip went to ****. Its quality dropped to ¼ as soon as the powerconnect is introduced to the network (even if the Voip router is connected directly to the main SMC router and does not travel thru the dell switch). Its almost like it just makes noise and interrupts and kills the quality of the Voip.

I read a bunch of white papers on QOS and prioritizing traffic. I tried a few things and nothing really helped. Does anyone have any ideas or suggestions?

** I had the dell switch set to pull an ip address using DHCP, could that cause a problem? I would think not since once it gets its ip, its done. Also im lost since the Voip traffic isnt even going thru the DELL 3324.

I find it almost impossible to believe that my dinky 4 port dlink switch could outperform the dell switch in any possible way.

Is there a way to just get this thing to stop screaming on the network and I could then just connect the Voip router to the main router like it was and bypass the switch?

Man my head hurts…


Thanks for any ideas in advance.

I took The Dell Switch off the network for now since Voip quality is top notch without it.

Maps

Previous config:

Code:
Adelphia Cable Modem -> SMC 7000AWBR -> rtp300 ->phone
                                      \
                                        \ -> 4 port dlink switch-> to pcs


*With above i get 4.4 on testyourvoip.com

New Config

Code:
Adelphia Cable Modem -> SMC 7000AWBR -> rtp300 ->phone
                                      \
                                        \ -> Dell 3324 -> to pcs


*get 2 out of 4.4 average.
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scerruti
Vonage Forum MVM
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Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Fri Sep 02, 2005 10:02 am    Post subject: Reply with quote Back to top

I can't tell from the diagrams, is the Dell connected to the SMC?

Can you run a network monitor, such as ethereal, on the network upstream of the Dell and figure out what it is doing? I suspect that it is trying to do some crazy dynamic route configuration or something that your cable modem is ignoring and causing problems. You may be able to just turn it off. But what do I know, I'm in software. Wink

Finally, purely out of curiosity, what are you doing that you need such a full featured 24 port switch behind a cable modem? (I thought I was bad running two separate wireless networks...)

_________________
Stephen P. Cerruti (ISP: TWC)
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addweb
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Joined: Sep 02, 2005
Posts: 60

PostPosted: Fri Sep 02, 2005 10:18 am    Post subject: Reply with quote Back to top

I have 19 cat6 drops in my house and came across this from a friend at a price that was perfect, so i grabbed it.

I do not use all 19 lines, but to have this locked in the basement and never have to go check what lines are plugged in is a nice deal.

Anyway.....

Yes the 3324 is plugged into the SMC AWBR7000.

I looked at some of the graphs avail thru the web interface and some are a bit odd to me:

transmit unicast packets on the incoming line are close to 2 million over a 15 second interval (same for received)

transmit multicast packets are close to 2500 for all three ports currently connected on a 15 second interval

received unknown packets on incoming line is almost 5000 on 15 second interval

received and transmit rates are both 0 on all ports over these 15 second intervals. (Mframe Bits/sec)

There is a menu called "Storm Control" the help explanation looks like this:

Quote:
Storm Control

A Broadcast Storm is when broadcast, Multicast, and frames addressed to an unknown destination are flooded to all system ports.
Storm Control is configured by defining the packet type, and the rate the packets are transmitted. Ports can also be grouped to provide Storm protection for the entire group.
The system measures the incoming Broadcast, Multicast, and Unknown frame rate separately on each port, and discard frames when the rate exceeds a user-defined rate.
Storm control can be applied individually only to GE ports.
Storm control is either enabled or disabled for ALL FE ports.


CHART:


*Port 1 is incoming
*Port 13 is the pc i am using right now.
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addweb
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Joined: Sep 02, 2005
Posts: 60

PostPosted: Tue Sep 06, 2005 7:20 am    Post subject: Reply with quote Back to top

I upgraded the firmware and reset to factory defaults, then just plugged it in at home and let it rip (not manageable, but its working great.)

4.4 out of 4.4 on testyourvoip
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