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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Cissy
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Joined: Oct 28, 2005
Posts: 4

PostPosted: Mon Oct 31, 2005 6:07 pm    Post subject: Reply with quote Back to top

I purchased the Vtech 8100-2 from Circuit City and can not get as far as you did on your first one HotDogg. I use triad.rr.com in NC, have a Toshiba PCX2500 cable modem. The modem / router connection appears to be dead. Modem works fine otherwise. It works fine with the Linksys RTP3000-VD I got from Vonage (I thought I had to buy it - I'm an idiot).

I really need upstairs / downstairs phones, the 8100-2 would've been great. I was just to return the stuff to Circuit City but after reading your post I may give it one more try with an exchange. I don't know the correct terminology to even google what I need - remote phones?
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HotDog88GT
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Joined: Sep 01, 2005
Posts: 7

PostPosted: Mon Oct 31, 2005 8:35 pm    Post subject: Reply with quote Back to top

Try the exchange. I was pissed cause I had to wait another week but now that I have the phone and now that I see Sam's Club doesn't have the phone any more I'm glad I waitied.
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WillyD
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 18, 2005
Posts: 13

PostPosted: Tue Nov 01, 2005 9:10 am    Post subject: Vonage was able to activate my IP8100-2 over the phone Reply with quote Back to top

Vonage was able to activate my IP8100-2 over the phone -- I didn't have to go back to Circuit City (my MAC Address was shown as invalid when I tried to set my Vonage account up online).

It took about 24-48 hours longer for the Vonage service to work after speaking with customer service (it took that long for them to activate my MAC Address?), but it has been working fine now for the last 2-3 weeks.
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Cissy
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New Forum Member


Joined: Oct 28, 2005
Posts: 4

PostPosted: Thu Nov 03, 2005 7:18 pm    Post subject: Reply with quote Back to top

Hi. I exchanged the 1st IP 8100-2 at Circuit City with no problem.

Better luck with the 2nd unit - as I'm on line yippee. BUT the instructions say to not use the handsets until the base has gone from flashing yellow to solid green. It's solid yellow (I'm not color blind).

Did this happen to anyone who has installed this unit?
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Cissy
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Joined: Oct 28, 2005
Posts: 4

PostPosted: Fri Nov 04, 2005 8:24 pm    Post subject: Reply with quote Back to top

Very Happy

Yes! Everything went well with the 2nd vtech IP8100-2. Now just waiting for the LNP. 20 days today, keeping my fingers crossed.
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StevieBuns
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New Forum Member


Joined: Nov 28, 2005
Posts: 1

PostPosted: Mon Nov 28, 2005 1:44 pm    Post subject: 5 trys from 3 stores???? Reply with quote Back to top

So, at what point do you just give up? I have purchased FIVE of the IP8100 systems from Best Buy(2), Circuit City (2), and Sam's Club(1). All have come back with invalid MAC addresses. Each time, I have called customer support I get the long (and heavily accented) runaround - eventually telling me that my only option is to go back to the store...

Is this REALL the only option?

When is enough enough?
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Mon Nov 28, 2005 2:25 pm    Post subject: Re: 5 trys from 3 stores???? Reply with quote Back to top

StevieBuns wrote:
So, at what point do you just give up? I have purchased FIVE of the IP8100 systems from Best Buy(2), Circuit City (2), and Sam's Club(1). All have come back with invalid MAC addresses. Each time, I have called customer support I get the long (and heavily accented) runaround - eventually telling me that my only option is to go back to the store...

Is this REALL the only option?

When is enough enough?


"“The definition of insanity is doing the same thing over and over again and expecting a different result.”

~ Albert Einstein
20th century physicist, creator of the theory of relativity

Do you absolutely need to have those phones? Just get a regular adapter and buy a cordless phone system...Cheaper and easier. Also, if there is an issue, you return the adapter to Vonage and they send you a new one the next day.

_________________
-------------------------------------
Eastern Connecticut Cable--WRT54G---RTP300--Uniden True 8866
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clave665
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Full Forum Member


Joined: Nov 28, 2005
Posts: 70

PostPosted: Tue Nov 29, 2005 2:37 pm    Post subject: Reply with quote Back to top

The point is is that it's a Vonage-Supported phone and people aren't supposed to go through this!! Vonage, as it does NOT do with many other things such as DSL issues and 'hidden' charges, is not foward enough with 'possible' bad news. Should they be??
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Nov 29, 2005 2:48 pm    Post subject: Reply with quote Back to top

clave665 wrote:
The point is is that it's a Vonage-Supported phone and people aren't supposed to go through this!! Vonage, as it does NOT do with many other things such as DSL issues and 'hidden' charges, is not foward enough with 'possible' bad news. Should they be??


After the 2nd-3rd try, I would pursue other avenues.

_________________
-------------------------------------
Eastern Connecticut Cable--WRT54G---RTP300--Uniden True 8866
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