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KDWycha
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Joined: Jan 19, 2005
Posts: 605
Location: Tampa, Florida USA (813)

PostPosted: Wed Aug 31, 2005 3:40 pm    Post subject: Voicemail Trouble This Afternoon? 8/31/05 Reply with quote Back to top

Just wondering if anyone else if having a problem this afternoon with their message waiting indicator shutting off. I delete the message and exit out with * and the light goes off. Then 2 mins later it is back on and there are no new messages. Figured Vonage was having trouble with it again.

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Kevin Wycha
Vonage Subscriber Since: Jan 17, 2005
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Motorola SB5100 Cablemodem
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Vonager
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Joined: Aug 16, 2005
Posts: 132

PostPosted: Wed Aug 31, 2005 4:55 pm    Post subject: Reply with quote Back to top

In addition to the message light, do you also have the stuttering tone indicating that you have VM?

I'm not speaking from personal experience, but you might want to log into your Vonage web account (Dashboard), disable VM, and enable it back on (might want to reboot your devices). Some folks have reported that disabling/enabling VM cures VM issues.

Just FYI, RT31P2 is now up to 1.30 firmware.
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KDWycha
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Joined: Jan 19, 2005
Posts: 605
Location: Tampa, Florida USA (813)

PostPosted: Thu Sep 01, 2005 4:14 am    Post subject: Reply with quote Back to top

I just left another message for myself and deleted it and it seems to have fixed the problem.

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Kevin Wycha
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hwaters
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Joined: Sep 02, 2005
Posts: 30

PostPosted: Fri Sep 02, 2005 7:20 am    Post subject: Reply with quote Back to top

I( have a problem where my voicemail fails to email the notification with attachments... the on ly fix I have is to disable notification and waitt a few minutes an d then enable again, choosing to send the voice mail wav as an attachment.. this time it has worked for 3 whole days without resetting it again... I am crossing my fingers.
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