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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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vonageffc
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Joined: Sep 05, 2005
Posts: 3

PostPosted: Tue Sep 06, 2005 10:02 pm    Post subject: Incoming calls ring once and then disconnect Reply with quote Back to top

Unplugging my equipment did not solve the problem.
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mbrunton
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Joined: Jul 11, 2005
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PostPosted: Wed Sep 07, 2005 10:10 am    Post subject: Reply with quote Back to top

I have also unplugged my router a several times. Didn't help.
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jhall376
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Joined: Jul 13, 2005
Posts: 19
Location: New Jersey

PostPosted: Wed Sep 07, 2005 11:48 am    Post subject: Reply with quote Back to top

we are aware of this issue. please contact us at customer care so we can debug and solve the problem.
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tbonekkt
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Joined: Jul 08, 2005
Posts: 7

PostPosted: Thu Sep 08, 2005 8:58 pm    Post subject: Reply with quote Back to top

jhall376 wrote:
we are aware of this issue. please contact us at customer care so we can debug and solve the problem.

I have emailed twice.. still no response.
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toujours
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Joined: Sep 06, 2005
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PostPosted: Sun Sep 11, 2005 6:08 pm    Post subject: Reply with quote Back to top

I haven't received a reply to mine either.

tbonekkt wrote:
jhall376 wrote:
we are aware of this issue. please contact us at customer care so we can debug and solve the problem.

I have emailed twice.. still no response.
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tbonekkt
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PostPosted: Sun Sep 11, 2005 6:10 pm    Post subject: Reply with quote Back to top

Seven days and counting for me. Rolling Eyes
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Sim
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Joined: Nov 07, 2004
Posts: 14

PostPosted: Mon Sep 12, 2005 8:01 pm    Post subject: Reply with quote Back to top

jhall376 wrote:
we are aware of this issue. please contact us at customer care so we can debug and solve the problem.


Few days after the 1.30 upgrade (wich I didn't noticed immediatly) m y voicemail didn't worked (after four rings, the line just cut... or hangup), so I had to reboot the RT31P2 to get it back.

I also have the "single ring thing" but only after a normal incoming call (pick-up, speaks, hangup). On the following call, the single ring thing can happen... But its not a 100% sure...

When the "single ring thing" happens and I log in the RT31P2, the voice status message say something like "router is resynchronising services" then the phone light goes off for a second, come back and then all run fine for a few calls...

This began with the 1.30 upgrade and I'm from Montreal with Videotron as ISP. My RT31P2 is behind a Clarkconnect router with 3 other PCs. All runned fine before the 1.30 upgrade.

Sim
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tbonekkt
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PostPosted: Mon Sep 12, 2005 9:04 pm    Post subject: Reply with quote Back to top

Now this is ridiculous..

My mother-in-law called tonight.. rang 10 times on her end.. once on my end.

STILL awaiting a response from my email to Vonage support.
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tbonekkt
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PostPosted: Wed Sep 28, 2005 8:17 pm    Post subject: Reply with quote Back to top

Here it is, 9/28, and I've STILL not received a reply to my earlier emails. That's definitely not what I call customer service.

I've once again emailed.. praying for a reply.
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npegley
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Joined: Mar 20, 2005
Posts: 4

PostPosted: Tue Oct 11, 2005 5:30 pm    Post subject: Reply with quote Back to top

I have experierenced a version of this problem and have managed to cure it. May not apply to everyone's set-up, but worked for me. I have an RT31P2 connected to a Wireless Ethernet Bridge (WET54GS5) which in turn communicates to a WRT54G router.

In this config I was able to make outgoing calls, but incoming calls would roll to VoiceMail after 1 ring.

I took the RT31P2 back to factory defaults, ran set-up from scratch and turned off DHCP (the router provides that function) and also disabled MAC address cloning (had defaulted to picking up my PC's network card MAC, only needed on the router that connects to the ISP). Hey presto, incoming calls now work fine. I imagine that there was some issue with the same MAC address being active twice on the LAN at the same time that caused a problem, or maybe something with the DHCP.

Nick
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