Incoming calls rings once and then disconnects

Posts: 5 · New Forum Member Joined: Jul 11, 2005 Posts: 5

I have the same problem. It started happening around the middle of August. Some call sring once then are forwarded to my cell phone.

I have a Linksys rt31pt with firmware 1.30.00

Any Ideas???

Posts: 20 · Posted: Tue Sep 06, 2005 3:19 pm Post subject:

I've been having the same trouble for a couple of weeks. On occasion the phone will ring once, and then forward to the network out of service number, in this case my cellphone. I'm still using the old Cisco ATA-186.

Posts: 5 · New Forum Member Joined: Jul 11, 2005 Posts: 5

I am in Northern NJ. Where is everyone else?

Posts: 2 · New Forum Member Joined: Sep 06, 2005 Posts: 2

For me:

Comcast, Florida and still on the old Cisco ATA-186 too.

Graham

Posts: 7 · New Forum Member Joined: Sep 04, 2005 Posts: 7

Ottawa, ON, Canada
Linksys RT31P2
Videotron

Posts: 3 · New Forum Member Joined: Sep 06, 2005 Posts: 3

Same problem in Dallas, TX.
ISP: Comcast
Linksys RT31P2 Router

I tried calling my number and it only rings once and then there is dead silence

I hope they are aware of the problem and am trying to fix it.

Posts: 3 · New Forum Member Joined: Sep 05, 2005 Posts: 3

I'm in Fairfax, Virginia, using a Motorola VT1005 telephone adapter.

My ISP is Cox cable.

Posts: 7 · New Forum Member Joined: Jul 08, 2005 Posts: 7

This is happening to me as well. I'm not using Vonage voice mail or forwarding - just my local answering machine.

Location: Lubbock, TX
ISP: Cox Communications
Router: Linksys RT31P2

I've emailed Vonage support, but no response as of yet. Has anyone else heard back from them?

Posts: 159 · Vonage Forum Master Joined: Aug 05, 2005 Posts: 159

Sorry, if this has been mentioned already but have you guys tried unplugging your router and plugging it back in? I had a weird issue where I heard a stutter tone (voicemail is disabled) and unplugging/plugging it back in fixed it. It's almost as if Vonage sent a signal to all our TPA's accidentally and then said ooops.

Posts: 3 · New Forum Member Joined: Sep 06, 2005 Posts: 3

I unplugged my router for 5 minutes with no effect.

kpdillon wrote:

Sorry, if this has been mentioned already but have you guys tried unplugging your router and plugging it back in? I had a weird issue where I heard a stutter tone (voicemail is disabled) and unplugging/plugging it back in fixed it. It's almost as if Vonage sent a signal to all our TPA's accidentally and then said ooops.