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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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gillesk
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Joined: Aug 30, 2005
Posts: 5

PostPosted: Tue Aug 30, 2005 11:23 am    Post subject: CallerID name in Voicemail Notification Email Reply with quote Back to top

I love the voicemail by email feature, but I can't understand when it always comes from Unknown Caller. Can't the caller ID name be present as well as the number?
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galion
Vonage Forum Master
Vonage Forum Master


Joined: Aug 11, 2005
Posts: 233
Location: Midwest USA

PostPosted: Tue Aug 30, 2005 4:05 pm    Post subject: Reply with quote Back to top

Mine works just fine unless the company supplying service for your caller is not providing the name. I am not sure why, but it seems to work OK for me. In fact I found out one of the Caller IDs in the system for my company was wrong. The company gets POTS from Sprint so they got word to fix it. I love this feature because I keep track of the kids and their friends calling the house. Between the e-mail and the website I got them covered. Hopefully it will get better for you.
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gillesk
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Joined: Aug 30, 2005
Posts: 5

PostPosted: Tue Aug 30, 2005 4:08 pm    Post subject: Reply with quote Back to top

That's wierd, because I get the proper caller ID on my phones and on the website. Just not through email.

Date: Aug 30 2005 01:26:27 PM
From: Outside Caller (1xxxyyy8080)
To : My Caller ID Name (1xxxyyy9916)
You have 2 unreviewed message(s).

But the website does show the right name for Outside Caller and my phones and even my computer which does caller ID has the proper name,
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galion
Vonage Forum Master
Vonage Forum Master


Joined: Aug 11, 2005
Posts: 233
Location: Midwest USA

PostPosted: Tue Aug 30, 2005 4:18 pm    Post subject: Reply with quote Back to top

Yeah that is strange. Here is what I got:

Date: Fri, 26 Aug 2005 21:30:35 -0400
From: 1404XXXXXXX@vm.vonage.com
To: xxxx@xxxxxxxxxxxxxx.com
Subject: You have received a new voicemail message
Date: Aug 26 2005 09:30:33 PM
From: Robin Xxxx (1440XXXXXXX)
To : Mark Xxxxx (1404XXXXXXX)
You have 1 unreviewed message(s).

Of course I did a little editing. I did not think Robin would want her last name and number broadcast. I also took out my last name, but you get the idea.

I wonder. I got my number out of Atlanta even though I am in another state. I could not get a local number. Do you think it may have something to do with where Vonage serves up the call? (not too technical here) We'll see if other people respond.
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galion
Vonage Forum Master
Vonage Forum Master


Joined: Aug 11, 2005
Posts: 233
Location: Midwest USA

PostPosted: Tue Aug 30, 2005 4:21 pm    Post subject: Reply with quote Back to top

Wow. I look again at your reply and my reply. Look. The order of the e-mail information is different. Sure looks like it came from a different system. Now that is strange.

I have also heard people talk about other problems that I just haven't seen which is strange to me. The only glitch I have seen (knock on wood) is the time and date being wrong on a incoming call. It was logged six hours ahead which just gave me a laugh. Only seen it once.
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shoehorn
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Joined: Jun 07, 2004
Posts: 8

PostPosted: Wed Aug 31, 2005 10:52 am    Post subject: Reply with quote Back to top

Mine's like that too, doesn't show the name info in the Email. I think that galion may be getting the voicemail from a Vonage line? Because all the voicemails that I've gotten from outside callers (Non Vonage Customers) shows up as "Outsice Caller"

Blair
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camattin
Vonage Forum Associate
Vonage Forum Associate


Joined: Aug 18, 2005
Posts: 11

PostPosted: Fri Sep 02, 2005 2:40 pm    Post subject: Reply with quote Back to top

I think shoehorn pegged it. Voicemails I get from other Vonage customers contains their CallerID name. All other voicemails simply say "Outside Caller" -- even though the phone will show their name.

It's been like this since the voicemail upgrade a year or 18 months ago... whenever that was. Smile
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