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ahamel
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Joined: Sep 17, 2004
Posts: 77
Location: Grand-Mère, QC

PostPosted: Mon Aug 29, 2005 3:56 pm    Post subject: Can't call over the bridge Reply with quote Back to top

I live in Montreal, aera code 514. Many friends of mine live a few miles around Montreal. Their area code is 450. On land lines, calling from 514 to 450 is a local call. On Vonage, I can reach some numbers in the 450 area but not others. With some 450-xxx-xxxx, I always get that message: "Your international calling is currently blocked".

My international calling is not blocked and calling 450 from 514 is not an international call. Do you understand something?

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Bnr78
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Joined: Jun 24, 2005
Posts: 80

PostPosted: Mon Aug 29, 2005 5:21 pm    Post subject: Reply with quote Back to top

First thing to check is going to your web account at www.vonage.com and login, go to features then international calling is enabled, second make sure your billing is paid for. If you miss payment you go into grace status meaning you lose international calling and 411 calling. If those check out. It might most likely a local carrier issue and they deem those calls international calls. It goes the same for in the US the customer might have to dial a 1 before the number. I would call in to Vonage to double check but i must be one of the above issues.

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ahamel
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Joined: Sep 17, 2004
Posts: 77
Location: Grand-Mère, QC

PostPosted: Mon Aug 29, 2005 6:15 pm    Post subject: Reply with quote Back to top

In response to Bnr78:
1) my international calling is enabled
2) my billing is paid for
3) it's not an international call
4) I called Vonage yesterday and they did not solved the problem yet.

Simply said the problem is: I can't call the guy next door, the one I called the day before yesterday. Today, Vonage voice says it is an international call !!!!!

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KDWycha
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Joined: Jan 19, 2005
Posts: 605
Location: Tampa, Florida USA (813)

PostPosted: Tue Aug 30, 2005 3:13 pm    Post subject: Reply with quote Back to top

I guess that is just one of the many disadvantages of being a Canadian.

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dabones
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Tue Aug 30, 2005 5:47 pm    Post subject: Reply with quote Back to top

Quote:
I guess that is just one of the many disadvantages of being a Canadian.


thats un called for..

And what other disadvantages are there? and you can't say weather, cuz that has nothing to do with citizenship..

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Maaz
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Posts: 170

PostPosted: Wed Aug 31, 2005 9:30 am    Post subject: Reply with quote Back to top

I've seen that happen before. Very rarely though. Try dialing a "1" before the phone number. That seems to clear it up.

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ahamel
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Joined: Sep 17, 2004
Posts: 77
Location: Grand-Mère, QC

PostPosted: Wed Aug 31, 2005 9:48 am    Post subject: Reply with quote Back to top

Maaz wrote:
I've seen that happen before. Very rarely though. Try dialing a "1" before the phone number. That seems to clear it up.

Maaz


Not in that case.

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