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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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MichaelG
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Joined: Aug 23, 2005
Posts: 40

PostPosted: Mon Aug 29, 2005 2:25 pm    Post subject: Basic 500: Will I be able to fax? Reply with quote Back to top

I have the basic 500 package. I will be connecting Vonage to my exisiting phone wiring tonight using the instructions found online. Will I be able to fax this way also, or do I have to pay for a seperate phone line, or fax service from Vonage? My adapter is an RTP300.

Thanks,
Mike
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Phoenix
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Joined: Apr 20, 2005
Posts: 17

PostPosted: Mon Aug 29, 2005 2:40 pm    Post subject: Reply with quote Back to top

You will be able to fax, just remember that it will count against your minutes. Faxing with Voip is kind of hit or miss, your best bet will be to lower the transmission rate of the fax to as slow as possible for the best results.


Last edited by Phoenix on Mon Aug 29, 2005 3:17 pm; edited 1 time in total
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Trowski
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Joined: May 16, 2005
Posts: 1389
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PostPosted: Mon Aug 29, 2005 2:42 pm    Post subject: Reply with quote Back to top

True. You can fax, but it will go towards your minutes with that plan. I just sent one out today, 8 pages of a Service Agreement and it went through.
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MichaelG
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PostPosted: Mon Aug 29, 2005 2:45 pm    Post subject: Faxing Reply with quote Back to top

Thanks guys!
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jayrm
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Joined: Mar 08, 2005
Posts: 18

PostPosted: Mon Aug 29, 2005 3:21 pm    Post subject: Reply with quote Back to top

Phoenix wrote:
Faxing with Voip is kind of hit and miss, your best bet will be to lower the transmission rate of the fax to as slow as possible for the best results.


What Phoenix said is real important.

Not all modern machines will (can) slow down enough and I've heard most FAX/modem cards are hopeless w/ Vonage. I'm using an older Canon stand-alone machine locked to the lowest data rate available in it's firmware (I think it's 4800). It works about 90% of the time - the other 10% needs a re-dial to complete an outgoing transmission. For some reason, incoming seems to work OK almost all the time.

I'm not using DSL so all those filter tricks are not useful to me.
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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Wed Aug 31, 2005 1:10 am    Post subject: Reply with quote Back to top

I've had 100% success with faxing on the RTP300 routers that Vonage is currently sending out. Some have found adding a DSL filter between the RTP300 and their FAX machine. I've not needed it with my particular setup, YMMV. I actually run my FAX machine at 33600 baud, ECM on, full everything, basically, and no problems.

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chupper
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Joined: Feb 23, 2005
Posts: 57

PostPosted: Wed Aug 31, 2005 12:00 pm    Post subject: Reply with quote Back to top

I've got a new little HP standalone personal machine that costs like $80. When faxing a corporate network with a T-1 fax card the fax went through LIGHTNING quick and extremely clear. I saw both ends. I'm running on the RTP300.
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PhotoJim
Vonage Forum Master
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Joined: Mar 04, 2005
Posts: 182
Location: Regina, SK, Canada

PostPosted: Tue Sep 06, 2005 11:08 am    Post subject: Reply with quote Back to top

Using *99#, including the comma as a dial prefix will guarantee the maximum quality of the call for data. It works well for me for modem calls.
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Sep 06, 2005 11:42 am    Post subject: Reply with quote Back to top

Yipes, usually *99 is all you need if you don't already have the bandwidth saver cranked up.
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PhotoJim
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Joined: Mar 04, 2005
Posts: 182
Location: Regina, SK, Canada

PostPosted: Tue Sep 06, 2005 12:34 pm    Post subject: Reply with quote Back to top

I have bandwidth saver set to minimum compression and *99#, still gives me better data call connect rates than if I don't use it. I am reasonably sure that it still makes some changes to how the call is compressed and routed.
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