vonage fax service

Posts: 21 · Posted: Fri Feb 13, 2004 12:25 am Post subject:

Well damn - after changing the level on my system I was able to send faxes and my alarm worked. hmmm. My voice quality was not affected. Currently my ATA is behind my router but I'm about to move it in front. Sorry that didnt' help you. Sad

Posts: 89 · Vonage Forum Senior Joined: Feb 04, 2004 Posts: 89

pipman wrote:

Well I had Vonage change the packetization level to 10 and that didn't fix the fax problem, not to mention that the audio was made much worst doing so.

Reducing the packetization level should does not decrease the audio quality. Do you have any peer to peer bandwith hogging applications like Bit Torrent or Kazza running on your network? If so, disable them and try your fax again.

Posts: 14 · Vonage Forum Associate Joined: Feb 08, 2004 Posts: 14

txcas,

Did the packetization level change work for you too?

I do have P2P always running in the back, so I might give it a try again.

Posts: 89 · Vonage Forum Senior Joined: Feb 04, 2004 Posts: 89

The packetization level change fixed the problem with my ADT alarm. Vonage told me that it also fixes some issues with other fax/data devices.