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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

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Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

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Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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Topic:
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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
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a W52p with two
wireless handsets,
...

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Topic:
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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
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should offer
...

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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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jdherman
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Joined: Apr 20, 2005
Posts: 4

PostPosted: Sun Aug 28, 2005 3:55 pm    Post subject: After 220 days, my HR10-250 is finally dialing in to DIRECTV Reply with quote Back to top

Finally!!!!!!

After reading though this thread, I finally stumbled on a configuration that worked for me:

Dial-In Number: 303-702-7365 (I didn't change this)
Dial Prefix: 12122773895
Call Waiting Prefix: *99,,#019,,
Tone/Pulse: Tone
Phone Avail Detection: Off
Dial Tone Detection: On


A few things to note:

1. I *removed* the DSL filter I was using. It was an old one that Qwest had given me when I used to have DSL. Both of my DIRECTV Tivo's work without using a DSL filter.

2. Both of my units' phone cords are plugged into the wall, not directly into the Vonage router.

3. This perhaps was the most important one for me: When performing the test call the Negotiating step seemed to hang. Truly it was not hanging though. It took around 30 minutes to finally finish Negotiating, and then the call ended normally. So, if you are trying this, let the Negotiating step complete no matter how long it takes (within reason).

4. After the test call completed successfully, the daily calls were pretty quick, only 3-5 minutes.

5. The use of the 212 phone number in the Dial Prefix is key. My understanding is that by using this New York number you are minimizing the amount of time your data is traveling over the Internet, and thus reducing the risk that there will be data loss. As a test, I kept everything else the same, but removed the Dial Prefix so that my local number would be used. This failed. I must use the above 212 phone number as the Dial Prefix.

6. I also was able to use #096 instead of #019. My understanding is that these codes set the modem's data transfer rates, and that slower rates are more reliable over Voip. I think that #096 means 9600 baud, and that #019 means 19200 baud. I reccomend starting with the slower speed and if you can get that to work, then try the faster speed.


Thanks so much to all those that have provided their thoughts in this forum. It has been a long battle for me trying to get this to work, and I really appreciate all the help this forum has given me over many months.

JDH
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psubill78
Vonage Forum Junior
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Joined: Jun 19, 2005
Posts: 33

PostPosted: Tue Sep 06, 2005 3:03 pm    Post subject: Re: After 220 days, my HR10-250 is finally dialing in to DIR Reply with quote Back to top

jdherman wrote:
Finally!!!!!!

After reading though this thread, I finally stumbled on a configuration that worked for me:

Dial-In Number: 303-702-7365 (I didn't change this)
Dial Prefix: 12122773895
Call Waiting Prefix: *99,,#019,,
Tone/Pulse: Tone
Phone Avail Detection: Off
Dial Tone Detection: On


A few things to note:

1. I *removed* the DSL filter I was using. It was an old one that Qwest had given me when I used to have DSL. Both of my DIRECTV Tivo's work without using a DSL filter.

2. Both of my units' phone cords are plugged into the wall, not directly into the Vonage router.

3. This perhaps was the most important one for me: When performing the test call the Negotiating step seemed to hang. Truly it was not hanging though. It took around 30 minutes to finally finish Negotiating, and then the call ended normally. So, if you are trying this, let the Negotiating step complete no matter how long it takes (within reason).

4. After the test call completed successfully, the daily calls were pretty quick, only 3-5 minutes.

5. The use of the 212 phone number in the Dial Prefix is key. My understanding is that by using this New York number you are minimizing the amount of time your data is traveling over the Internet, and thus reducing the risk that there will be data loss. As a test, I kept everything else the same, but removed the Dial Prefix so that my local number would be used. This failed. I must use the above 212 phone number as the Dial Prefix.

6. I also was able to use #096 instead of #019. My understanding is that these codes set the modem's data transfer rates, and that slower rates are more reliable over Voip. I think that #096 means 9600 baud, and that #019 means 19200 baud. I reccomend starting with the slower speed and if you can get that to work, then try the faster speed.


Thanks so much to all those that have provided their thoughts in this forum. It has been a long battle for me trying to get this to work, and I really appreciate all the help this forum has given me over many months.

JDH


Have you been able to pull over the new software over that? I can't get this thing to stay connected more than a few hours.
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jdherman
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Joined: Apr 20, 2005
Posts: 4

PostPosted: Tue Sep 06, 2005 3:53 pm    Post subject: Reply with quote Back to top

I'm not sure.

I thought that the software downloads actualy came via the satelite, but required a phone call to activate. I read that here somewhere, but who knows if it is true.

I can tell you that I also have a standard DIRECTV Tivo unit (Not HD) that was eligible for the software upgrade that gave us the folders, and after dialing in the software update was loaded and working.

I can also tell you that during the test call (not the daily call), the negotiating phase took a very long time (over 30mins). Much longer than I expected. So, perhaps it was downloading software during the test call.

I just don't know for sure though.

I bet that didn't help much.

Sorry, JDH
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martis
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Joined: Jun 27, 2005
Posts: 5

PostPosted: Tue Oct 11, 2005 7:41 pm    Post subject: Worked for my HR-10 250 also! Reply with quote Back to top

These settings finally worked for me too. I had a different setup that worked over the summer but suddenly stopped working in Sep. I also removed my DSL filter and now things are working smoothly. Now what do I do to connect my damn phone?
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jdherman
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Joined: Apr 20, 2005
Posts: 4

PostPosted: Tue Oct 11, 2005 8:03 pm    Post subject: Reply with quote Back to top

Glad these settings worked for you.

I'm not sure though what you meant by "Now what do I do to connect my damn phone?"

JDH
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rlstjohn
Vonage Forum Master
Vonage Forum Master


Joined: Jan 27, 2005
Posts: 218
Location: Maryland

PostPosted: Wed Oct 12, 2005 11:16 am    Post subject: Reply with quote Back to top

Just curious if you guys are checking your Vonage phone logs. There have been many people who can connect, but the units will make a high number of calls per day to DTV. If you're on the 500 minute plan you may be in for a shock!
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jdherman
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Joined: Apr 20, 2005
Posts: 4

PostPosted: Wed Oct 12, 2005 7:28 pm    Post subject: Yep... Reply with quote Back to top

... it turns out that my two DirecTV Tivos are making 17 to 30 calls a day and just hosed me by pushing my minutes way over 500 - doubling my Vonage cost for the month.

Hmm, maybe I'll just change my plan. I'd rather do that than lose my Tivo phone connection.

JDH
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dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Wed Oct 12, 2005 8:31 pm    Post subject: Re: Yep... Reply with quote Back to top

jdherman wrote:
... it turns out that my two DirecTV Tivos are making 17 to 30 calls a day and just hosed me by pushing my minutes way over 500 - doubling my Vonage cost for the month.

Hmm, maybe I'll just change my plan. I'd rather do that than lose my Tivo phone connection.

JDH


I have always known Vonage to step up to the plate and fix a mistake when they are at fault, unlike some other companies I do business with.

I am most sure, that if you contacted Vonage, they will make adjustments to correct what has already been billed over the 500 minutes.

I can not promise you that they will do it on a go forward basis, but I am sure they will correct the current as long as you bring it to their attention right now while it is current, do not let it go 2-3 months.

Unfortunately this does not fix your issue long term, but hopefully you will find a fix for it here, I think you know you are in the right place...

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rlstjohn
Vonage Forum Master
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Joined: Jan 27, 2005
Posts: 218
Location: Maryland

PostPosted: Wed Oct 12, 2005 9:12 pm    Post subject: Reply with quote Back to top

Unfortunately, this looks to be a DTV problem and from others that have posted related to this thread DTV hasn't acknowledge the issue yet. I just unplugged my units so I don't go over the 500 minutes. If I lose my Center Ice package or something I will be forced to upgrade to unlimited. According to others though, dialing out is not required for the sports packages.
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