Posted:
Sat Aug 27, 2005 7:19 pm Post subject: I have phone service, but no internet via RTP300.
Background info:
Little Rock, AR. Cebridge Connections, 3meg down, 512k up, Win XP system. Modem is an Arris Touchstone CM450A, Vonage is a Linksys RTP300. Setup is Modem > RTP300 > PC (no router previously on system).
While I have phone service there is no net connection. I can access the router setup site, and can ping the lan card and the router, but nothing on the web. If I plug directly into the cable modem, all works fine but the router is somehow blocking my traffic or refusing to talk to my network card. I'm using firmware version 43. I've been round and round with tech support and they recommended buying a new network card, so I did (Linksys wired one) but nothing has changed.
I tried a few of the tips from the forum, but cloning the mac address loses my the phone line too! Nothing else seems to have any sort of positive effect... Any suggestions would be great.
We have a dynamic IP address assigned by the ISP automatically (or that's what we've always been set to anyway) and yes the RTP300 does act as a DCHP server by default and has DNS proxy options in the interface. I haven't tried assigning DNS myself, as I've no idea what addresses to use for it
I would try to bypass the DNS proxy. To determine your DNS servers plug your modem directly into your PC and perform an ipconfig/all. Your ISP DNS servers would be automatically assigned.
But before you do all that, I'd make sure that it is a DNS proxy issue.
From command line run "nslookup www.google.com". If you are able to resolve this address than you have other issues. If you cannot, then it looks like your router is not querying your ISP DNS servers.
Canadian, I love you! Manually set the DNSes and power cycled everything and presto! Thanks so much, maybe I'll call Vonage tech support and tell them how so solve it
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New patsykf3 New Today 0 Yesterday 0 Total 101029 Who Is On Site Visitors 1 Members 0 Total 1
†AK and HI residents pay $29.95 shipping.
††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special, best Vonage cheap deals, free sign up offers or discounts.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Sign up page.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.24 Seconds and Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 0
Yesterday 0
Total 101029
Who Is On Site
Visitors 1
Members 0
Total 1
