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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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prostele
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Joined: Jun 02, 2005
Posts: 2

PostPosted: Fri Aug 26, 2005 7:37 am    Post subject: Number Transfer Delays Reply with quote Back to top

I have been trying to port my number over to Vonage since the beginning of June. I have had two tentative dates, but neither one ever turned into a permament date. I have called and e-mailed a number of times, and have simply received lame form e-mails back from Vonage.

I am at the point of terminating the service because I am so frustrated. Any suggestions?
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wyder
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Joined: May 07, 2005
Posts: 5

PostPosted: Fri Aug 26, 2005 6:00 pm    Post subject: Number Transfer Delays Reply with quote Back to top

Wait! Then call again. I wouldn't complain. I started my number transfer process in January and have had only 1 transfer date that came and went August 23. It's hard for me to feel sorry for you if you know what I mean. I don't think there is much you can do. Maybe say a few prayers or wish on a star.
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energyx
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Joined: Jan 27, 2005
Posts: 52
Location: Columbus, OH

PostPosted: Tue Sep 06, 2005 2:02 pm    Post subject: Reply with quote Back to top

January 23, 2005 Awaiting Letter of Authorization
January 26, 2005 Letter of Authorization (LOA) Received
January 26, 2005 Transfer Sent to Carrier
August 29, 2005 Carrier Approved Transfer
August 30, 2005 Completed LNP Transfer

You're not alone. Mine is finally done.
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libbyloo
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Full Forum Member


Joined: Sep 03, 2005
Posts: 57

PostPosted: Thu Sep 08, 2005 5:42 am    Post subject: phone number transfer Reply with quote Back to top

You need to be patient. There is a lot of resistance from your old phone carriers to give your number to another competitor. Sounds like I am the lucky one, it only took me 3.5 month!

May 20, 2005 Awaiting Letter of Authorization
May 22, 2005 Letter of Authorization (LOA) Received
May 22, 2005 Letter of Authorization (LOA) Received
May 22, 2005 Transfer Sent to Carrier
May 22, 2005 Transfer Sent to Carrier
September 3, 2005 Carrier Approved Transfer
September 3, 2005 Completed LNP Transfer
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Mappy
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Joined: Sep 15, 2005
Posts: 1

PostPosted: Thu Sep 15, 2005 7:02 am    Post subject: Phone Number Transfer Reply with quote Back to top

...Now were you charged by Vonage for service while waiting for the transfer? That's my biggest beef and why I'm hesistating switching over to Vonage.
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libbyloo
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Joined: Sep 03, 2005
Posts: 57

PostPosted: Thu Sep 15, 2005 7:40 am    Post subject: Reply with quote Back to top

yes, Vonage was charging me while waiting for the number to be ported over. But they gave me credits every other month while I was waiting. I don't quite understand the practice because if they don't do that they will get a WHOLE lot of less phone call. Because I had to pay both phone bills, I called them A LOT to check on the status of transfer. You would think getting that extra $24.95 every other month is a total wash against the cost of answering all those phone calls, plus people get upset.

During the episode, the worst advise Vonage customer service gave me was "go to the store and buy a cheap phone. plug in the Vonage router and starting using it." all the while I told him I was currently using TWC's digital phone service that has unlimited calling anywhere in the US and Canada and PTR. Why would I buy another phone just to use Vonage? Anyway, I wanted to switch to Vonage to save some phone cost, but for a while I was paying more! Like you said "that was the beef".

Now I have gone through the frustrating process, all is well.
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energyx
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Joined: Jan 27, 2005
Posts: 52
Location: Columbus, OH

PostPosted: Fri Sep 16, 2005 8:46 am    Post subject: Reply with quote Back to top

I paid for the first month only, until my number was transferred 7+ months later. They will credit you for everything after the first bill as long as you call and ask. Make sure you get the credit before your billing date.
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