Alarm problem using leviton 1X7 security module no dial tone

Posts: 1 · New Forum Member Joined: Aug 25, 2005 Posts: 1

Having problems wiring the leviton security module in as depicted in a previous post. Main phone works as well as the other two phone lines wired into the leviton module only when I turn the alarm interface on the leviton to the Off position. The minute I try to turn it on, the two extra phone lines shut down. Anyone have an idea. I've been working on this for hours.....
Dave

Posts: 426 · Posted: Fri Aug 26, 2005 3:06 am Post subject:

Just a guess, could you alarm cabinet have a "capture mode" and when you turn off the alarm. The cabinet is "capturing" the line and terminating any connection that is wired past the cabinet?

Posts: 1 · New Forum Member Joined: Aug 29, 2005 Posts: 1

It sounds like the incoming phone lines are cross wired or not on the "in from demarc" IDC (top one). Please call Leviton technical support for assistance at 1-800-824-3005 and select the first option to reach technical support for this product.