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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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linnym
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Joined: Jun 03, 2005
Posts: 46

PostPosted: Thu Aug 25, 2005 12:01 am    Post subject: RT31P2 new firmware weird ringing Reply with quote Back to top

Since I noticed the firmware upgrade my phones have a weird ring.
There is a full ring then the next ring is a half ring then another half ring and then maybe a full ring on every incoming call.
This also has an effect on my caller ID. As I watch to see who is calling the display goes blank as usual and then displays "-NO DATA SENT-".
I have had this service for a few months and other than the caller ID time being behind an hour twice there are no problems.
I have an Ambit cable modem connected to the RT31P2 then that is connected to my D-Link router then off to my computers.
I have access to the Ambit's internal page and it is showing that there are no problems as far as signal issues (Downstream Receive Power Level: 12.20 dBmv; Downstream SNR: 32.69 dB; Upstream Transmit Power Level: 42.00 dBmv; which are all within range) and my speed tests including testmyviop results are just as they should be... just fine.
The quality of the service is just fine too.
FYI. I have been through all of the small details... rebooting/restarting and all of the settings are the same as they were.
What is up and how can I get it fixed?
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StevenJr
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Joined: Apr 20, 2005
Posts: 42

PostPosted: Thu Aug 25, 2005 11:29 am    Post subject: Reply with quote Back to top

I have noticed the same thing. When you posted something about this, I checked my firmware and it is 1.29.00. I do not know what is up. Now my logs on incoming and outgoing are about 5 hours ahead. Here we go again.
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linnym
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Joined: Jun 03, 2005
Posts: 46

PostPosted: Thu Aug 25, 2005 11:50 pm    Post subject: Reply with quote Back to top

Well a wait of about 2 rings and CS was on the line and the gentleman put my router back to 1.28. With that I lost the weird ringing but I still don't have caller ID. He then went on to change some settings on his end but every time he called back it still did not work. Even with me rebooting my network.
So now I have a ticket # and it is off to a higher tech.

I have had this caller ID for many years and just maybe, since it has been the first device in line since it was a new service to us, it may have had some surges or spikes and has become weak and just decided it was time to give up the ghost.
I will buy a new one and see what happens...

By the way, even with having to purchase a new caller ID unit and the ringing problem with the new firmware.... Vonage ROCKS!

Thanks again, many times over Vonage!! Keep it going...
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michael197131
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 26, 2005
Posts: 17
Location: Arkansas USA

PostPosted: Sun Aug 28, 2005 11:00 am    Post subject: Reply with quote Back to top

Just a side note on this, I have had weird outgoing ring tones lately.

My firmware was 1.29.00 on my rt31p2, Vonage rep upgraded it to 1.30.00 and I still have the weird ringing. Don't think it's firmware related.
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linnym
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Joined: Jun 03, 2005
Posts: 46

PostPosted: Sun Aug 28, 2005 11:21 am    Post subject: Reply with quote Back to top

Well they did push me back to 1.28 but this morning I checked it and they pushed it back to 1.29 and I have lost the weird ringing. So I am thinking that some of the first update failed.
I replaced my caller ID unit but I still don't have caller ID service.
I do have a ticket for this and am waiting for it to be resolved.
Other than that I haven't noticed any change in service.

So you may want to have them set you back to 1.28 and then reboot your network, you may just loose the weird ringing.
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michael197131
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 26, 2005
Posts: 17
Location: Arkansas USA

PostPosted: Sun Aug 28, 2005 11:34 am    Post subject: Reply with quote Back to top

Have them on the line right now, I'll have them try that and see what happens.
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michael197131
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 26, 2005
Posts: 17
Location: Arkansas USA

PostPosted: Sun Aug 28, 2005 11:58 am    Post subject: Reply with quote Back to top

I at least have a ticket open now for this issue. The rep that I still have on the line just recieved an email on this issue, so I feel better other customers are having the same problem.

Maybe they'll figure this out.
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taylor2767
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: May 05, 2005
Posts: 400

PostPosted: Sun Aug 28, 2005 7:50 pm    Post subject: Reply with quote Back to top

There they go again. I have 1.30.00 now.
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reebok
Vonage Forum MVM
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sun Aug 28, 2005 8:29 pm    Post subject: Reply with quote Back to top

yep, with a 3.1.6(LI) voice version and Aug 18 2005 date stamp.

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linnym
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Full Forum Member


Joined: Jun 03, 2005
Posts: 46

PostPosted: Sun Aug 28, 2005 8:49 pm    Post subject: Reply with quote Back to top

Well I just came back from doing some tower/antenna work and got the forum email and saw that you have the 1.30/3.1.6(LI) so I just checked mine and found that I now am up to the 1.30/3.1.6(LI) too.
Hoping that this will make my caller ID work.

Well I just got a call as I was typing and no caller ID yet...

Bummer, guess I will have to call them again...
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