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wow321
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Joined: Aug 24, 2005
Posts: 6

PostPosted: Wed Aug 24, 2005 4:44 pm    Post subject: Long Distance Callers Receive Fast Busy Signal Reply with quote Back to top

Hello,

I am having a problem where for the most part callers from long distance areas receive fast busy signals and can get through. When they tell me this I usually try to call from my cell phone and I always get through. Also, typically callers in my area can for the most part get through, the once in a while they encounter the same problem. Today, I was on the road about 400 miles from home and I tried calling multiple times all day and I had the same problem, even though my cell phone is in the same area code. I tried calling Vonage support multiple times and they issued a ticket, but nothing seems to solve the problem. Quite frankly, I don't even think they know how to. I personally think it is a network congestion issue. My area code is 516 - NY, Nassau County, and people from Conneticut 860 can usually cannot get through. I tried calling from my cell phone in Pittsburgh, and I could not get through as well even though my cell # is a 516 area code. I am willing to hold out a little longer, but this is getting ridiculous.

Thanks to anyone if they have any suggestions.
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Wed Aug 24, 2005 8:54 pm    Post subject: Reply with quote Back to top

Did you bring your number over to Vonage, is it a Vonage assigned number? Could you give us a bit more info..
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wow321
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Joined: Aug 24, 2005
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PostPosted: Wed Aug 24, 2005 10:37 pm    Post subject: Reply with quote Back to top

Thanks for the response. I have both a telephone and fax number that were assigned by Vonage--not brought over from existing numbers. I am still away from home and I tried it at 11:30 and it is still busy while Vonage support calls it when I call them to test the line and it rings and is transferred to my cell phone.
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