Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
JCB
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 04, 2005
Posts: 21

PostPosted: Tue Aug 23, 2005 8:30 pm    Post subject: Unable to process request for 911 dialing Reply with quote Back to top

After several attemps to activate 911 dialing I received a message that Vonage was unable to process my request for 911 dialing and to contact customer support. I called and tech support said that a 3rd party would have to take care of the problem and it would take 2 weeks to clear up. What do I do between now and then if I have an emergency?
View user's profile Send private message
Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Aug 23, 2005 8:40 pm    Post subject: Reply with quote Back to top

Do you stil have a POTS line? I know in some areas the lines are hot just for 911..also you can use a cellphone if need be.
Also the Vonage system can be picky about how the address is entered. I had to put a space in mine where I did not think one existed.
View user's profile Send private message
VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Tue Aug 23, 2005 9:38 pm    Post subject: Reply with quote Back to top

Try going to this website:
http://zip4.usps.com/zip4/welcome.jsp

Put your address in there and post it exactly as it spits it back out in Vonage's 911 box and it should clear within 24 hrs.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
View user's profile Send private message
jwisetech
New Forum Member
New Forum Member


Joined: Aug 23, 2005
Posts: 1

PostPosted: Tue Aug 23, 2005 10:39 pm    Post subject: Reply with quote Back to top

Re: the last post on this subject, no problem finding my address there at the link provided but unfortunately it doesn't appear that Vonage uses the same. In speaking with a Vonage CS rep, they indicated they use mapquest to verify addresses...here's the response I got from Google Maps when I queried them about the source of their data (I like google map system a lot better than mapquest, but both Google and Mapquest has no reference to my address). I am in new construction but AAA already has maps out that show address, as well as the link posted previously. Oh well, being an x-EMT and Cop I can take care of most things that 911 provides, but it is always nice to have backup...I hope this process is resolved soon. It appears to be a weak link in an otherwise awesome service.

Regards

Quote:
Thank you for your note. Google Maps (beta) uses the same satellite data as Google Earth. Google Earth acquires the best imagery available, most of which is approximately one to two years old.

Please visit http://earth.google.com/images_dates.html to view additional information about our coverage.

We update our data regularly and strive to do so as often as possible. Unfortunately, we're not able to provide you with specific information regarding when a specific area will be updated. Also, we do not offer high resolution data by order as this information will be added when it is available from our data providers.

Thank you for your interest in Google Maps (beta).

Regards,
The Google Team

View user's profile Send private message
JCB
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 04, 2005
Posts: 21

PostPosted: Wed Aug 24, 2005 3:56 am    Post subject: Reply with quote Back to top

VonageTPA wrote:
Try going to this website:
http://zip4.usps.com/zip4/welcome.jsp

Put your address in there and post it exactly as it spits it back out in Vonage's 911 box and it should clear within 24 hrs.

At this point it wont allow me to enter another address. I guess it locks you out after so many tries and forces you to call customer service.
View user's profile Send private message
Onazuka
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 10, 2005
Posts: 20

PostPosted: Wed Aug 24, 2005 2:17 pm    Post subject: Reply with quote Back to top

VonageTPA wrote:
Try going to this website:
http://zip4.usps.com/zip4/welcome.jsp

Put your address in there and post it exactly as it spits it back out in Vonage's 911 box and it should clear within 24 hrs.


Well, I tried this but I can't do it exactly. I did change "Court" to 'CT" but Vonage will not allow me to enter "MD" and put "Maryland" nor does Vonage allow for the 9 digit zip code.

I've waited over 5 weeks for 911 to be active without any response from Vonage. I changed "Court" to "CT" so maybe that will help.
View user's profile Send private message
VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Wed Aug 24, 2005 3:00 pm    Post subject: Reply with quote Back to top

On mine it wanted me to change Drive to DR... had waited 2 weeks for it to change, but after changing Drive to DR it came back as verified on the same day.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
View user's profile Send private message
Onazuka
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 10, 2005
Posts: 20

PostPosted: Wed Aug 24, 2005 5:24 pm    Post subject: Reply with quote Back to top

Geez ! I waited 5+ weeks and I even called Vonage customer service and they said it may take longer, then I change my address from "Court" to "Ct" and I get it set up in about 4 hours !!!!
View user's profile Send private message
VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Wed Aug 24, 2005 5:38 pm    Post subject: Reply with quote Back to top

Yeah, I know... that's where this forum shines...and unfortunately Vonage CS misses it. At least we know this way works.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
View user's profile Send private message
vonagebest
Vonage Forum Senior
Vonage Forum Senior


Joined: Jan 23, 2005
Posts: 86
Location: Edison, New Jersey

PostPosted: Wed Aug 24, 2005 9:01 pm    Post subject: 911 Reply with quote Back to top

you need to match your address to exactly what www.mapquest.com shows.
View user's profile Send private message AIM Address
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New sherriyn18
New Today 4
Yesterday 3
Total 99051

Who Is On Site
Visitors 89
Members 0
Total 89


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.78 Seconds and 227 Pages In The Last 60 Seconds
The Vonage VoIP Forum