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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Aug 18, 2005 11:07 am    Post subject: My Tech Support Call... Reply with quote Back to top

RIP to my RT31P2....
After a hard working year, he went offline for 2 hours last night and finally died this morning after easy being worked 4-5 hours a day..

Lost both phone port lights, and did not connectivity through the router to the internet. I called tech support, and pre-empted them will all the resets I had already done, power cycling etc. They had me try looping the router, etc, to no avail. I was then bumped to his supervisor, tried a few factory resets, etc, but the router was declared dead at 11:53 AM today...flatlined...

Granted it was a VERY long call to the techline (thanks Cingular for rollover minutes) but my new router should be overnighted to me...Good technicians, no battles with them, etc. A very pleasent albeit long call.

I just wanted a moment of silence for one of the hardest working devices I have ever had...poor little buddy. Sad
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Vonager
Vonage Forum Senior
Vonage Forum Senior


Joined: Aug 16, 2005
Posts: 132

PostPosted: Thu Aug 18, 2005 11:28 am    Post subject: Reply with quote Back to top

Sorry to hear about the passing of your RT31P2.

May your new replacement (RTP300?) live long and prosper!

It'll be interesting to get your feedback on the differences between the 2.
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Aug 18, 2005 11:34 am    Post subject: Reply with quote Back to top

Thanks..I wanted to get a newer model anyways, and he must have sensed it because he went into a 2 hour coma last night then died this AM....

/\__/\_____/\_________/\_________________ lost the pulse Dr!
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VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Thu Aug 18, 2005 12:03 pm    Post subject: Reply with quote Back to top

Trowski wrote:
Thanks..I wanted to get a newer model anyways, and he must have sensed it because he went into a 2 hour coma last night then died this AM....

/\__/\_____/\_________/\_________________ lost the pulse Dr!


How many minutes did you have on that router? and with a pulse wave like that, I'm not surprised it died! No QRS complex. Just P waves and possibly T waves there.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Aug 18, 2005 12:07 pm    Post subject: Reply with quote Back to top

Hmmm...he was about 6 months old, but would figure maybe 24 working weeks, at least 20 hrs a week on one line being conservative, many long family calls on the other, and some xbox live being run through it...Sooo...I would say just voice calls would be around 550 or so, one the light side..realisically it is probably pushing 700 hrs between the two lines I have...
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VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Thu Aug 18, 2005 12:21 pm    Post subject: Reply with quote Back to top

Trowski wrote:
Hmmm...he was about 6 months old

<snip>

Sooo...I would say just voice calls would be around 550 or so, one the light side..realisically it is probably pushing 700 hrs between the two lines I have...


CHILD ABUSE!!!! CHILD ABUSE!!!!

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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colvard9
Full Forum Member
Full Forum Member


Joined: Jun 26, 2005
Posts: 72
Location: Upstate, NY

PostPosted: Thu Aug 18, 2005 12:48 pm    Post subject: Reply with quote Back to top

VonageTPA

Interesting I have a PAP2 since June 4 with 1610 minutes used seems as though... Trowski's 700 min in 6months means the unit just cooked its self from lack of use

VonageTPA have you set up a program to keep track of min. or are you just adding them up from the billing statements? Currently I have just added them up so I can see how long my PAP2 will last>>> so far no problems ( minor little caller ID issues ,phone ring, some echoing nothing of any great concern) love the simulring feature. Setting up a little program something simple.

PS..... I probably should get my router and PAP2 on a surge protector ASAP!!!! Whoa it slip my attention to detail headed for lightning season!!!!!! Also 1of 3 PC not protected..... off to the store


colvard9 Juggle

_________________
RoadRunner/AOL
Motorola--SB4200 SURFboard Cable Modem
Linksys WRT54G- 4-port switch
Linksys PAP2 phone adapter
Vtech ip5825 5.8Ghz Dual phones
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Aug 18, 2005 12:52 pm    Post subject: Reply with quote Back to top

Those were HOURS not minutes...
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VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Thu Aug 18, 2005 12:56 pm    Post subject: Reply with quote Back to top

I'm using forum member scerruti's program to download it into Excel:
http://vonage.otabi.com/activity/index.html

Works quite well so far. Not sure what his development plans are, but as is, it's been working well for me.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Aug 18, 2005 12:57 pm    Post subject: Reply with quote Back to top

http://vonage.otabi.com/
I use scerruti's, a member here. Works like a charm!

EDIT-Beat to the punch!
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