Incoming Fast Busy

Posts: 29 · Vonage Forum Junior Joined: Aug 17, 2005 Posts: 29

Hi,

I have recently hooked up with Vonage, and am slowly starting to think this may purchase may bave been a mistake. However If I can get this baby fixed up all will be right in the world once again.

OK heres the deal.

Bought the PaP retail package, setup on a new phone number on the 416 area code, no problem. Hooked Up the cable modem. router etc. etc. Pick up the phone... cool i have a dial tone. dial out --- first problem... fast busy... Im pretty techy i can understand this stuff, however im new to the Voip arena. I open up the manual to the PAP: Fast busy - follow the steps...the first thing to check said to Power Cycle everything (done) and It works... Incoming/ outgoing everything is cool. So i thought i fixed it, not quite.

The next day i pick up the phone to make a call, Fast Busy OK power cycle, (in my mind im thinking, i sure hope i dont need to do this once a day) and it works again. BUT in 15 mins again with the fast busy. So I go on reading up in the PAP manual about the fast busy, forward all the required ports within your router (Router type: Network Everywhere- which ive been told is a re-labled linksys). OK cool I can do that, set up all the ports and forward. I figured just to be safe I would setup the IP of the PAP on the DMZ of the router, just to make sure Its completely open without restriction. So i did that too... OK everything is cool after a power cycle. Until Today

It was working this morning, and Im not sure if I can make outgoing calls at this point because im at work, but i tried calling the house to checkup on My old lady. Good sign Its ringing, then.... busy signal... this is for INCOMING to the PAP phone. I figgered maybe just a glitch, So i tried calling again. Ring ring, Beep beep beep, Damnit My phone is broken again. So i call my girl on her cell, shes like It was ringing but then when I pick up the phone it goes dead, and that is the exact point that i was getting the fast busy on the incoming.

Im at a total loss as what to do now, if anyone can point me in the right direction or has any ideas as to whats going on or who to call to get this fixed it would be GREATLY appreciated.

Im on a ROGERS 256k Internet connection
and Im running a MAC but not that this really matters.

Posts: 29 · Vonage Forum Junior Joined: Aug 17, 2005 Posts: 29

Here is an update as to how things are going.

Now the Phone does not call out and i cannot call in.

Looks like its time for another manual reboot.

Can ANYONE HELP ME. I cannot keep rebooting everything

Posts: 508 · Posted: Wed Aug 17, 2005 8:45 pm Post subject:

take it out of teh DMZ and try it with just the regular ports forwarded..

I put my RT31P2 into the DMZ of my other linksys router and it did the same thing..

i dont' know much about the PAP2, i just know I had a very similar thing happen by putting mine in the DMZ...

Posts: 29 · Vonage Forum Junior Joined: Aug 17, 2005 Posts: 29

Thanks,

I actually just got a hold of Vonage Tech and they did some things, they say it could be a problem with my Upload speeds. Im gonna run the speed test when I get home.

Can anyone tell me if they have been able to use Vonage with Rogers HighSpeed Light In The TORONTO area. If this is the problem, I may just fork out the extra 10 bucks to upgrade to express.

But let me know if you are running VONAGE with ROGERS HS LITE.

Not extra lite.. just lite.

The tech guy also told me it wouldnt be a problem with download speeds. Just upload speeds.

Then he also changed some packet sizes and whatever else they do. Considering that im not at home, we couldnt go through everything together with the system, but he tried to help out as much as he could.

He also gave me a crappy answer that it could be a POWER TRANSIENT, and i know that this is just an answer that they give to people that have no clue whats going on... it sounds so made up, Power transient, sheesh, if my power is fluctuating i would know, and i doubt it because i have a kickass power bar that alerts me to sh** like that.

anyways if you have any more input that would be grrrreat.

Posts: 29 · Vonage Forum Junior Joined: Aug 17, 2005 Posts: 29

I took it out of the DMZ, So we shall see in the upcoming 24 if any of these settings has made any change to the situation.

I will keep y'all posted as to the progress

C.

Posts: 1 · New Forum Member Joined: Aug 18, 2005 Posts: 1

Not exactly what you wanted but the Rogers Extreme in Toronto works fine. Probably due to the higher download and upload speeds.

Steve

Posts: 29 · Vonage Forum Junior Joined: Aug 17, 2005 Posts: 29

NEW PROBLEM

here is the post;

vonage-forum.com/ftopic8026.html" target="_blank">http://www.vonage-forum.com/ftopic8026.html

BTW i did upgrade to the Extreme and it resolved this problem.