Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
hroo772
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 08, 2003
Posts: 12

PostPosted: Thu Jun 26, 2003 1:57 pm    Post subject: Reply with quote Back to top

Yea the reserved dchp is the best solution. I use it for my computers and my xbox so that i dont have to reconfigure each time i want to use the devices. It allows my forwarded ports to never change.
View user's profile Send private message
kevin922
New Forum Member
New Forum Member


Joined: Jun 17, 2003
Posts: 8

PostPosted: Tue Jul 01, 2003 11:24 am    Post subject: Reply with quote Back to top

I read a way to reset the ATA-186 to factory defaults, however that looses your configuration... the guy who wrote it thought he knew how to program the ATA-186 back for Vonage but it was a "try at your own risk" type of thing so I haven't tried it. I definately want to be able to control my ATA 186. Anyone have any ideas on how to get into it, or re-configure for Vonage after you reset it?
View user's profile Send private message
whutsupdoc
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 29, 2003
Posts: 106
Location: Sioux City, Iowa - USA

PostPosted: Tue Jul 01, 2003 12:08 pm    Post subject: Reply with quote Back to top

i'd have to say what the others saying use the reserved dhcp.. i wouldnt mess with the ata. could end up buying another one.. or breaking some rule of vonages

_________________
-- Matt
View user's profile Send private message
papupapu
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 01, 2003
Posts: 83
Location: New England

PostPosted: Wed Jul 02, 2003 4:59 pm    Post subject: Reply with quote Back to top

kevin922 wrote:
I read a way to reset the ATA-186 to factory defaults, however that looses your configuration... the guy who wrote it thought he knew how to program the ATA-186 back for Vonage but it was a "try at your own risk" type of thing so I haven't tried it. I definately want to be able to control my ATA 186. Anyone have any ideas on how to get into it, or re-configure for Vonage after you reset it?


RE: Cisco ATA-186 - even if you had the "Root/Admin" password it wouldn't help you. The Cisco ATA downloads Vonage configuration via TFTP every 30-60 seconds or so - so it would wipe out your changes.

So whatever you changed it to, would be reset the next time the ATA connected to Vonage - about a minute after you changed it so it's kind of pointless to try to hack it to make changes.

Unless you no longer want to use the Vonage service.

_________________
Papu Papu
View user's profile Send private message Send e-mail Visit poster's website
soulman
New Forum Member
New Forum Member


Joined: Jul 11, 2003
Posts: 2

PostPosted: Thu Jul 10, 2003 8:58 pm    Post subject: Reply with quote Back to top

Don't factory reset the ATA or you will be lost without any security settings to talk to Vonage's TFTP server.
View user's profile Send private message
guest
Guest





PostPosted: Tue Jul 22, 2003 10:15 pm    Post subject: same problem , different reason Reply with quote Back to top

I run a linksys 4 port Port wireless router as a gateway . I use static ips because I use the port forwarding option for video confernecing and to run a personal webserver . If I run DHCP I cannot use the port forwarding option of the router and basically the rest of my network is useless but the ATA will function . Seems pretty stupid that you cannot use the fixed IP option on teh ATA . I did email Vonage earlier today but no response yet .
frasier
Full Forum Member
Full Forum Member


Joined: Mar 06, 2003
Posts: 44
Location: UK

PostPosted: Wed Jul 23, 2003 2:59 am    Post subject: Reply with quote Back to top

Not wishing to be pedantic, or to cause offence, but is this not a limitation of your router rather than the Vonage system.
There's no reason why your Linksys shouldnt support both - perhaps you should raise the matter with them. I can see, and support Vonage's reasons for doing DHCP only - which is basically because lots of people who use Vonage, wouldnt know what an IP address is. They do it for simplicity - so they dont have to support everybodies home networks. If they did have to do this - no doubt the service would be more expensive for the rest of us. If you need Vonage to fit in with your existing network perhaps its you that should be more flexible, rather than Vonage.

As I've said previously - I use static IPs on my home network - but it took me minutes to configure a DHCP server just for my ATA - assigning it one of my routed IPs - without a problem. Perhaps consider running a DHCP server on your network just for the ATA.[/i]

_________________
Tom
Icq Home: 8018364
Icq Work: 121896090
MSN: netgeek_uk@hotmail.com
In a world without walls or fences who needs windows or gates?!
View user's profile Send private message MSN Messenger ICQ Number
Guest
Guest





PostPosted: Wed Jul 23, 2003 10:05 am    Post subject: soho vs enterprise Reply with quote Back to top

I agree there is some limitation to the router , but it is a SOHO router , not an enterprise level solution . Typically I think Vonage is targeting the home broadband user which is normally using SOHO equipment . I have not yet seen a soho router that will allow discreet DHCP and would happily buy one if somebody knows of one . If I remember right ( but thats questionable ) Frasier , you have a wicked cisco router on your net that allows lots of cool stuff including a reserved DHCP . I just can't afford (or justify ) purchasing a router at this level .
I am wondering though now , that if I use Static IP's from the router and let my server be the DHCP for the ATA if the ATA would be able to grab the dhcp assignment thought the network from the server ? I dunno , just don't have that much network savvy .

I am also wondering if I could run two routers in series , the primary attached to the modem doling out static IPs and the secondary attched to a port on the primary and running dhcp but only connecting the ATA to secondary router with the DHCP service . Seems kinda crazy but I really need to find a solution .

Now it is day two and no response from Vonage ......is it normal to take two or three days to respond to a support request ?
TyeInformer
New Forum Member
New Forum Member


Joined: Jul 23, 2003
Posts: 5

PostPosted: Wed Jul 23, 2003 11:33 am    Post subject: Port forwarding to DHCP assigned address Reply with quote Back to top

Several places in this forum people have reported problems (most recently callers receiving "This number is disconnected or no longer in service" and the suggestion has been make sure that you have the correct ports forwarded to the ATA. That is difficult to maintain with a dynamic address on the ATA. Most routers I have seen let you forward to a DHCP assigned address but the manual warns against it because the address can change. (Power failure causing the router to reset and another device gets the ATAs IP before the ATA does.)

This thread was started because a user wanted to use only static IPs on his network. I admit that his is not the normal environment. All clients being DHCP is the "normal" environment for the ATA, but even that is not the best environment because of this port forwarding requirement. The ideal environment would be a home network with mostly DHCP assigned addresses and static for the special cases. The ATA would then receive a static address and the correct ports forwarded to it. Unfortunately, Vonage is not allowing that option and several people in this thread have asked why.

I am also curious why, and I don't buy the increase in support calls to Vonage. I have called Vonage support, and they have been very helpful but they have had no trouble explaining to me that my problem is not their fault. It is the fault of my ISP, my phone, etc. If I choose to statically assign the IP address and I mess it up then I'm sure they would again have no trouble explaining to me that my problem is not their fault. If anything, an arguement could be made that it would cut down on calls because the rest of these odd problems that are resolved by port forwarding would stay resolved no matter what DHCP did.
View user's profile Send private message
papupapu
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 01, 2003
Posts: 83
Location: New England

PostPosted: Thu Jul 24, 2003 12:12 pm    Post subject: Reply with quote Back to top

Your point is valid but look at the larger picture. Vonage are pitching themselves as a "Utility Company". Same as a Electricity, Cable or Local Phone company.

If they introduce too many complexities it will a> Drive up their cost and B> Slow down their growth to just geeks (like me) and technologists.

If they want to get Mom & Pop & Grandma & Grandpa - they have to appeal to the widest cross-section of the population.

Just look at the vast swards of people that cannot set their clock on their VCR and my point is made. How many of those blinking red "12:00" have you seen?

As for DHCP, here's the final scoop:

You can lock down DHCP to just answer to the ATA and serve up a single DHCP address.

I use Reserved DHCP which locks the Vonage ATA-186 MAC address to the same IP address no matter what. So restarts, power failires, resets makes no difference.

I use Windows 2000 Server running DHCP services, not my router for DHCP.

It's the same as static addressing.

Papu Papu

_________________
Papu Papu
View user's profile Send private message Send e-mail Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New roberthn60
New Today 2
Yesterday 10
Total 99028

Who Is On Site
Visitors 100
Members 0
Total 100


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.69
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.69 Seconds and 483 Pages In The Last 60 Seconds
The Vonage VoIP Forum