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Olgaboita Posted:
Here and ended the
craze week in new
York in 2017.
Great week I'll
tell you, but not
...

In The Forum:
Hard Wiring - Installation
Topic:
Inexperienced York Fashion Week 2017
On Feb 19, 2017 at 15:11:00

JeffreyNuh Posted:
Це
83;ый
де
85;ь
ег
86;
...

In The Forum:
Hard Wiring - Installation
Topic:
фото д&
On Feb 19, 2017 at 14:44:51

Aaronjanic Posted:
Мы
пр
80;се&
#1083;и
за
...

In The Forum:
Hard Wiring - Installation
Topic:
имена &
On Feb 19, 2017 at 00:21:48

Martintet Posted:
Гл
03;дя
ме
78;ду
...

In The Forum:
Hard Wiring - Installation
Topic:
откро&
On Feb 18, 2017 at 08:15:59

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
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...

In The Forum:
Hard Wiring - Installation
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 05:27:24

BigNewsMof Posted:
BREAKING
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In The Forum:
Vonage
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:51:28

BigNewsMof Posted:
BREAKING
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In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:25:08

BigNewsMof Posted:
BREAKING
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In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 13:06:26

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
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In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 05:54:19

BigNewsMof Posted:
BREAKING
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In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 05:33:48


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msimonds
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 10, 2005
Posts: 23
Location: Wylie, Texas

PostPosted: Tue Aug 23, 2005 7:57 am    Post subject: Reply with quote Back to top

I wish it was that easy! I will continue this quest in a tactful manner!

Thanks everyone for the support here, this is a great forum and will become huge for the admin and owner!

I do suggest however that you maybe think of something other than phpnuke, it has so many security flaws in it

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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Aug 23, 2005 7:59 am    Post subject: Reply with quote Back to top

Also, forum user bnr78 has been tremendously helpful to me, so if you do continue tactfully then they may be able to help you out...only if you ask pretty please! Very Happy
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msimonds
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 10, 2005
Posts: 23
Location: Wylie, Texas

PostPosted: Tue Aug 23, 2005 8:02 am    Post subject: Reply with quote Back to top

Ha that is the only way to operate. If you are not nice on the phone and make them angry (no matter who you are dealing with) they wont want to help you at all!

It has done tremendous things for me dealing with other businesses

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Bnr78
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 24, 2005
Posts: 80

PostPosted: Tue Aug 23, 2005 8:15 am    Post subject: Reply with quote Back to top

msimonds wrote:
Ha that is the only way to operate. If you are not nice on the phone and make them angry (no matter who you are dealing with) they wont want to help you at all!

It has done tremendous things for me dealing with other businesses


You be surprise how many like to take the screaming way to do things. >.> ask Trowski I have been helping him out. I could possible be do the same far ya.
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Aug 23, 2005 8:17 am    Post subject: Reply with quote Back to top

Hmmm....sounds like a referral to me...2 months free service! Twisted Evil Just kidding...
That is why I posted a thread on contacting someone to give a positive note...Look anywhere and all people want to do is complain, rant, rave, threaten lawsuits etc...Sometime kindness and civlity goes much much farther...
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tix3on
Full Forum Member
Full Forum Member


Joined: Aug 18, 2005
Posts: 47

PostPosted: Tue Aug 23, 2005 10:02 am    Post subject: Reply with quote Back to top

True story:
This lady calls up Vonage customer care the other day because she is not receiving incoming calls, or they're going straight to voicemail. She's talking to someone for an hour. The call is suspiciously low volume, like an overseas call. An hour later, the issue is unresolved and the rep transfers the customer to another tech agent.
The second tech agent asks, after debugging the telephone adapter and checking for network problems, the tech agent says ".... do you by any chance have a ringer switch?"
The problem is solved 10 seconds later, after a total of 1 1/2 hours of the customer's time.
There's a lot of transferring around lately. I for one have given "Feedback" on the website (Where I was told to unplug and reboot my modem by autoresponse) because NOT having to deal with some overseas customer care was one of the big selling points.
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Bnr78
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 24, 2005
Posts: 80

PostPosted: Tue Aug 23, 2005 10:20 am    Post subject: Reply with quote Back to top

tix3on wrote:
True story:
This lady calls up Vonage customer care the other day because she is not receiving incoming calls, or they're going straight to voicemail. She's talking to someone for an hour. The call is suspiciously low volume, like an overseas call. An hour later, the issue is unresolved and the rep transfers the customer to another tech agent.
The second tech agent asks, after debugging the telephone adapter and checking for network problems, the tech agent says ".... do you by any chance have a ringer switch?"
The problem is solved 10 seconds later, after a total of 1 1/2 hours of the customer's time.
There's a lot of transferring around lately. I for one have given "Feedback" on the website (Where I was told to unplug and reboot my modem by autoresponse) because NOT having to deal with some overseas customer care was one of the big selling points.


Speak English....Did the lady call you at Vonage?
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Aug 23, 2005 10:23 am    Post subject: Reply with quote Back to top

I would be interested to see where tix3on works..
I had a sister who's friends cousin's uncle's neighbor's boss's secretary's nephew called Vonage, no seriously this is a true story, and they got an overseas tech rep..turned out it was Nessie, the loch ness monster after holding for an hour, and then they got transferred to a Sasquatch in NJ! Surprised
No seriously it is a true story!
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Bnr78
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 24, 2005
Posts: 80

PostPosted: Tue Aug 23, 2005 10:38 am    Post subject: Reply with quote Back to top

ROLF LMAO
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LuisPR
Vonage Forum Master
Vonage Forum Master


Joined: Oct 08, 2004
Posts: 292

PostPosted: Tue Aug 23, 2005 10:56 am    Post subject: Reply with quote Back to top

Trowski wrote:
...had a sister who's friends cousin's uncle's neighbor's boss's secretary's nephew...
No seriously it is a true story!


Funny, those are the only people that have seen a Chupacabra
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