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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
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Hard Wiring - Installation
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On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
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Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
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In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 12:35:11


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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snsk
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PostPosted: Fri Aug 12, 2005 2:02 pm    Post subject: Outgoing fax works but incoming fax goes to voice mail Reply with quote Back to top

I am trying to send and receive fax with the primary Vonage line. I am using HP OfficeJet K80Xi (all in one) printer/fax machine to send and receive fax. I have used this machine in the past with landline to send and receive faxes. With Vonage, I am able to send fax by using *99 and setting ECM to off. (Not sure how to change baud rate to 9600).

The printer/fax machine is ringing (5 times) while receiving incoming fax (displays connecting) but doesn't receive the fax. The fax request simply goes to voice mail. I also got email notifications from Vonage about the voice mail. Any suggestions?

Also how do you change the baud rate to 9600 and does it have anything to do with this issue?
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scerruti
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Location: Carlsbad, CA (finally)

PostPosted: Fri Aug 12, 2005 2:40 pm    Post subject: Reply with quote Back to top

If the call is being sent to voice mail it would appear that the fax machine never successfully picks up the call.

During my search I found the following page from HP:

Faxing with VoIP Service

However, the baud rate should not be an issue here. It appears that your adapter never recognizes the fax machine answered.

Suggestions:

1) Check your auto answer setting
2) Check your rings to answer setting
3) Try the "Receive a Fax manually" procedure in the manual to see if you can receive a fax at all.

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snsk
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PostPosted: Fri Aug 12, 2005 5:22 pm    Post subject: Reply with quote Back to top

Thanks for you suggestion. My fax machine had the ringer option (rings to answer) set to 6 (auto answer on). So after 5 rings (around 30 seconds), Vonage adapter was redirecting the call to Voice mail. I changed the ringer setting to 2 and now I can successfully receive incoming fax.
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VonageTPA
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PostPosted: Fri Aug 12, 2005 8:16 pm    Post subject: Reply with quote Back to top

Which router/phone adapter are you using? With my RTP300, I'm still running my fax machine at 33.6K with ECM on and it's connecting fine without any special codes or procedures. Sent 3 whole (standard letter document) pages @ fine resolution today in 1 minute & 3 seconds, so no connectivity problems there.
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snsk
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PostPosted: Fri Aug 12, 2005 10:28 pm    Post subject: Reply with quote Back to top

I am using Belkin Wireless G router with Linksys PAP-2 adapter. I initially tried sending fax w/o *99 and ECM set to on. It resulted in error 420. After that, I changed ECM to off and included *99 with the 10 digit fax # to get it working.
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