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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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snsk
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PostPosted: Fri Aug 12, 2005 2:02 pm    Post subject: Outgoing fax works but incoming fax goes to voice mail Reply with quote Back to top

I am trying to send and receive fax with the primary Vonage line. I am using HP OfficeJet K80Xi (all in one) printer/fax machine to send and receive fax. I have used this machine in the past with landline to send and receive faxes. With Vonage, I am able to send fax by using *99 and setting ECM to off. (Not sure how to change baud rate to 9600).

The printer/fax machine is ringing (5 times) while receiving incoming fax (displays connecting) but doesn't receive the fax. The fax request simply goes to voice mail. I also got email notifications from Vonage about the voice mail. Any suggestions?

Also how do you change the baud rate to 9600 and does it have anything to do with this issue?
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scerruti
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Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Fri Aug 12, 2005 2:40 pm    Post subject: Reply with quote Back to top

If the call is being sent to voice mail it would appear that the fax machine never successfully picks up the call.

During my search I found the following page from HP:

Faxing with VoIP Service

However, the baud rate should not be an issue here. It appears that your adapter never recognizes the fax machine answered.

Suggestions:

1) Check your auto answer setting
2) Check your rings to answer setting
3) Try the "Receive a Fax manually" procedure in the manual to see if you can receive a fax at all.

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snsk
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PostPosted: Fri Aug 12, 2005 5:22 pm    Post subject: Reply with quote Back to top

Thanks for you suggestion. My fax machine had the ringer option (rings to answer) set to 6 (auto answer on). So after 5 rings (around 30 seconds), Vonage adapter was redirecting the call to Voice mail. I changed the ringer setting to 2 and now I can successfully receive incoming fax.
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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
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PostPosted: Fri Aug 12, 2005 8:16 pm    Post subject: Reply with quote Back to top

Which router/phone adapter are you using? With my RTP300, I'm still running my fax machine at 33.6K with ECM on and it's connecting fine without any special codes or procedures. Sent 3 whole (standard letter document) pages @ fine resolution today in 1 minute & 3 seconds, so no connectivity problems there.
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snsk
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PostPosted: Fri Aug 12, 2005 10:28 pm    Post subject: Reply with quote Back to top

I am using Belkin Wireless G router with Linksys PAP-2 adapter. I initially tried sending fax w/o *99 and ECM set to on. It resulted in error 420. After that, I changed ECM to off and included *99 with the 10 digit fax # to get it working.
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