Longhorn breaks VT1005V

Posts: 8 · New Forum Member Joined: Aug 12, 2005 Posts: 8

I have just installed Windows Longhorn (or Vista) Beta 1 on my computer. Everything works fine except.....the Vonage terminal (VT1005V in CableModem -> Vonage -> PC configuration) completely shuts down in about 10 minutes. No net, no dial tone, no response to ping from PC. Rebooting the Vonage box (without rebooting the cable modem) alone corrects this issue but the problem returns in about 10 - 20 minutes. I am a little puzzled because I didn't notice this issue being brought up by ANYBODY ANYWHERE (atleast as far as I could search).

I tried to isolate the issue by changing the config to CableModem->Vonage->Linksys Hub->PC. The shut down still happened but this time about one hour after switching on. I didn't wait for the second crash.

Note that cable modem is NOT affected and DOESN'T need a reboot.

Also when I switch to XP (on the same machine), the problem goes away.

Posts: 23 · Vonage Forum Associate Joined: Aug 04, 2005 Posts: 23

The fact that Vista is beta should mean something here.
Even moreso when you say it works fine when switching back to XP.

Quote:

I am a little puzzled because I didn't notice this issue being brought up by ANYBODY ANYWHERE (atleast as far as I could search).

Maybe because most of the people using Vonage either don't care, or don't have access to Vista.

I would try telling Microsoft about this rather than Vonage, since it would seem the problem is more on their side.

Posts: 8 · New Forum Member Joined: Aug 12, 2005 Posts: 8

I beg to differ:

Nothing that Longhorn/anybody else sends over the network wires should BREAK the Vonage terminal.

I would understand if it breaks the connection with the PC. That would mean PC is acting funny so the router threw it out. But when the router COMES DOWN instead, it means there is a packet or scenario which the router is NOT EQUIPPED TO HANDLE. That's bad, with or without Vista/Longhorn.

Posts: 8 · New Forum Member Joined: Aug 12, 2005 Posts: 8

Update:

After hearing my story, my colleague tried the same thing (he is a Vonage subscriber as well) at his home yesterday with exact same result. Bring up longhorn and 10 minutes later, the box dies.

Now I am REALLY REALLY surprised that nobody else has reported this story in the last 10 days.

Posts: 15 · Posted: Fri Aug 12, 2005 1:21 pm Post subject:

Could it be that not many people have the VT1005V? Vonage only sends out Linksys phone adapters now, as far as I know. I also have Vista Beta 1 installed on my computer and it does not cripple my Linksys PAP2. However, I do have Vista 64-bit installed. Maybe it is just a bug in 32-bit Vista...

Posts: 38 · Vonage Forum Junior Joined: Jul 28, 2005 Posts: 38

gkdada wrote:

Update:
Now I am REALLY REALLY surprised that nobody else has reported this story in the last 10 days.

beta

/bay't*/, /be't*/ or (Commonwealth) /bee't*/ n. 1. Mostly working, but still under test; usu. used with `in': `in beta'. In the Real World, systems (hardware or software) software often go through two stages of release testing: Alpha (in-house) and Beta (out-house?). Beta releases are generally made to a group of lucky (or unlucky) trusted customers. 2. Anything that is new and experimental. "His girlfriend is in beta" means that he is still testing for compatibility and reserving judgment. 3. Flaky; dubious; suspect (since beta software is notoriously buggy).

Historical note: More formally, to beta-test is to test a pre-release (potentially unreliable) version of a piece of software by making it available to selected (or self-selected) customers and users. This term derives from early 1960s terminology for product cycle checkpoints, first used at IBM but later standard throughout the industry. `Alpha Test' was the unit, module, or component test phase; `Beta Test' was initial system test. These themselves came from earlier A- and B-tests for hardware. The A-test was a feasibility and manufacturability evaluation done before any commitment to design and development. The B-test was a demonstration that the engineering model functioned as specified.
The C-test (corresponding to today's beta) was the B-test performed on early samples of the production design, and the D test was the C test repeated after the model had been in production a while.

Posts: 15 · Posted: Fri Aug 12, 2005 1:27 pm Post subject:

E-Gads,

Gkdada has a point here. It shouldn't matter what operating system he is running. If the VT1005V reboots or crashes because of a packet that Longhorn/Vista sends it, then it doesn't matter how flawed Longhorn/Vista is. The VT1005V should not crash because of ANY packet that it is sent. The kernel running the VT1005V should simply ignore the packet and move on with life. If true and not just user error, this IS a flaw with the VT1005V.

Posts: 89 · Vonage Forum Senior Joined: Feb 04, 2004 Posts: 89

Tigrao wrote:

Could it be that not many people have the VT1005V? Vonage only sends out Linksys phone adapters now, as far as I know. I also have Vista Beta 1 installed on my computer and it does not cripple my Linksys PAP2. However, I do have Vista 64-bit installed. Maybe it is just a bug in 32-bit Vista...

I have Vista 32-bit running at home and I have no problems with my Linksys RT31P2. Vista has support for IPv6, maybe the VT1005V chokes with IPv6 packets.

Posts: 38 · Vonage Forum Junior Joined: Jul 28, 2005 Posts: 38

Tigrao wrote:

E-Gads,

Gkdada has a point here. It shouldn't matter what operating system he is running. If the VT1005V reboots or crashes because of a packet that Longhorn/Vista sends it, then it doesn't matter how flawed Longhorn/Vista is. The VT1005V should not crash because of ANY packet that it is sent. The kernel running the VT1005V should simply ignore the packet and move on with life. If true and not just user error, this IS a flaw with the VT1005V.

So if you purchased a new experimental car that would not go down the road straight because of a beta tire tread design you would blame it on the road even though every other car still ran just fine on it?

Posts: 8 · New Forum Member Joined: Aug 12, 2005 Posts: 8

E-Gads, Bad analogy.

The core issue is that: No matter what packet comes through to the router, it should not DIE. (If it DIES, it will be a security issue since you are then liable to a simple DoS attack.) You will be hard put to come up with a real life analogy for that.

I think txcas is right on target. VT1005V may be choking on IPv6. will be difficult to confirm though.

I am thinking of demanding a replacement box. what say folks? should I wait one more week?