Is Vonage down again?

Posts: 199 · Vonage Forum Master Joined: Mar 26, 2005 Posts: 199

I'm having trouble with calls again. In and out. Anyone else.

Using Comcast in Denver. This is frustrating. Equipment is fine.

Posts: 148 · Vonage Forum Senior Joined: Feb 28, 2005 Posts: 148

Yep, getting the "All circuits are busy" error again. No service announcement at the Vonage website. This is 2X within a week with the same error. Maybe Vonage is overselling it's service....

If so, they are going to start losing customers quickly. That would be a shame.

Near Champaign, IL here.

Dialing 1-866-243-4357, the vonage help line, results in 2 rings, silence, and then a fast busy. Come on Vonage, get your act together.

Posts: 4 · New Forum Member Joined: May 18, 2005 Posts: 4

Outbound calls ring and ring but the phone being called does not ring. Tested this inside CT (203 and 860) and to my 914 area code cell.

Anybody else?

Posts: 148 · Vonage Forum Senior Joined: Feb 28, 2005 Posts: 148

Now I just made another call and it worked fine..... who knows...?

I take that back, now everything is a fast busy signal again. I'm usually pretty easy going, but even this is starting to piss me off.

Posts: 1 · New Forum Member Joined: Aug 08, 2005 Posts: 1

Having the "all circuits are busy" message here too in Indiana (219) trying to call within my area code. Just started using Vonage a couple of days ago. I hope this doesn't happen often Sad

Posts: 2 · New Forum Member Joined: Aug 08, 2005 Posts: 2

The line is down from (213) area code -- can't receive or make calls....

Posts: 8 · New Forum Member Joined: Aug 03, 2005 Posts: 8

773 area code and can't call 312. Thanks Vonage!

Posts: 1 · New Forum Member Joined: Aug 08, 2005 Posts: 1

It's down here in New York too. First, got the "all circuits busy" message repeatedly (after the phone number rang about 10 times). Now I'm getting the fast busy. Worst part is that there is no service announcement on the website. I tried to call vonage, but it just rang and rang - no answer. I presume they know about this outage - why can't they post a service announcement so that people don't wonder what's going on?

Posts: 148 · Vonage Forum Senior Joined: Feb 28, 2005 Posts: 148

Apparently it just went down, and is down either everywhere or over a large area. So far, the mid-west seems to be affected. Vonage really needs to start getting it's act together.

Posts: 8 · New Forum Member Joined: Aug 03, 2005 Posts: 8

Was able to get through to corporate. They couldn't transfer me to the executive help team or whatever it is called. So I called 732.528.2601 on the off chance I could speak with someone. Got Jeffery Citron's office Chairman CEO and left a messege for him to get it together. Won't accomplish anything but if felt good.