Is Vonage down again?

Posts: 72 · Full Forum Member Joined: Mar 08, 2005 Posts: 72

Same problem here in Albuquerque. Cannot make outgoing calls, incoming works fine.

Vonage- please make some type of announcement on your website when experiencing these problems!!!!!!!!!!!!!!

Maybe it's time to start shopping for another provider!

Posts: 1 · New Forum Member Joined: Aug 03, 2005 Posts: 1

No service in 919 area code, Raleigh NC.
This absolutely blows. I am working from home and relying on the Vonage service. I've used Vonage for about 1.5 years, but I have never seen service outages as often as lately.
I am getting close to the point of not tolerating this level of service anymore. If we are paying for a service I think it is reasonable to expect to get it.
If I switch I may pay more, but at least I'll have a phone that works. Is that too much to ask?

Posts: 8 · New Forum Member Joined: Aug 03, 2005 Posts: 8

For anybody new, welcome to vonage. Enjoy the forum because as you will no doubt discover it is the only thing vonage related that seems to work consistently. So long vonage, I have put up with this for far too long already. I will be switching this week to another VOIP.

Posts: 20 · Vonage Forum Associate Joined: Jun 27, 2005 Posts: 20

it's the second time since Friday i've seen this, i hope it will not be happening so frequently Confused

Posts: 38 · Vonage Forum Junior Joined: Apr 28, 2005 Posts: 38

732 out

Posts: 605 · Posted: Mon Aug 08, 2005 4:48 pm Post subject:

Now it says when I dial ANY number in any area code "Calls to this number cannot be connected at this time. We are working with our partners to correct the problem"....thats it...never thought I would say this but its back to the landline...

Posts: 134 · Vonage Forum Senior Joined: Mar 23, 2005 Posts: 134

KDWycha wrote:

Now it says when I dial ANY number in any area code "Calls to this number cannot be connected at this time. We are working with our partners to correct the problem"....thats it...never thought I would say this but its back to the landline...

I'm getting that message also. It seems like the sh** has really hit the fan at Vonage.

Posts: 4 · New Forum Member Joined: Feb 23, 2004 Posts: 4

I'm glad I have my landline as back-up.

It's a low-use line through the local phone company (A Bell company). $8/mo.

Posts: 1 · New Forum Member Joined: Aug 08, 2005 Posts: 1

Same problem with the 416 in Toronto, Canada. I guess I'll cancel this garbage service once I can get in contact with customer "Service", what a joke.

Posts: 2 · New Forum Member Joined: Aug 03, 2005 Posts: 2

New as of last week. 3 problem days out of 7. Considering switching to competitor if it is more reliable. Does anyone know of a comparible user forum such as this one for ATT CallVantage to monitor before switching?