Vonage with Linksys WRTP54G

Posts: 4 · New Forum Member Joined: Aug 07, 2005 Posts: 4

This has been by far the worst service I can accept from a Voip service. I bought the LInksys router because of my need for 4 wired ethernet ports.

So far I've been able to receive all incoming calls without any problems. But all outgoing calls are just plain messed up. Every time I make a call, on the other side people are able to hear me without any problem but I am unable to hear them at all!

First, Vonage told me to upgrade Firmware 1.00.37 which I did. Second, they told me there was packet loss between my cable modem and the router. So I went out and got a Motorola Surfboard SB5120 (by Vonage's Recommendation).

Well guess what, same issue is happening with the outbound calls (no incoming voice). Guess what Vonage recommends, DISABLE THE FIREWALL & NAT Feature in the router. That practically defeats the purpose of the router! He also told me to use Windows XP Firewall or any other software based firewall. Most software based firewalls are crap only good ones need to be purchased for full functionality. That is about $100 or more for 7 computers in my network. I told him that he should pay for it. I even requested to gimmie another solution with firewall enabled and he said that their network support recommends to disable it. He said that they use particularly 2 ports for making the link for outbound and inbound calls (port 5060 and 5061). So I told him gimmie access in the Voice tab so i can forward the ports to their service and he said they dont have access to begin with and I told him get me someone with that access and he told me he cannot redirect calls to another part of his telephone network. I mean come on how dumb can their own network admins be?

Anyone have similar issues like this? Please do respond.

Posts: 4 · New Forum Member Joined: Aug 07, 2005 Posts: 4

Just great now, I disable firewall now my Internet doesnt work.

On man I just love Vonage immensely for its stupid service!

Posts: 15 · Posted: Sun Aug 07, 2005 5:15 pm Post subject:

If you're looking for some input on your issue I would suggest posting a brief explanation of your set up from the ISP back to the computers. Most posters will use something like this to explain how their infrastructure is configured:

WRT54G --> MOT Phone adapter --> Cable Modem

I have seen quite a few posts on the WRTP54G that contain some negative comments and frustrating issues. I've not used the WRTP54G but am using the WRT54GP2 which I've had great luck with.

Posts: 4 · New Forum Member Joined: Aug 07, 2005 Posts: 4

My current setup is like this:

Wall Jack ---> WRTP54G For the Phone Service for the whole house
Cable Modem ----> WRTP54G ----> 4 wired/3wireless computers

That is the current set up I have for this network.