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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Sun Aug 07, 2005 2:06 pm    Post subject: Reply with quote Back to top

Considering that I was able to get an RT31P2 router with the bandwidth set to 30Kbps to work over a dial-up connection, I highly doubt upgrading to 4MB is necessary. What's your upstream rate?

I will note, the RTP300's don't currently use the bandwidth saver, just a full 90Kbps all the time. Awesome fax & data connections over it though.
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Chatter
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Joined: Aug 06, 2005
Posts: 19

PostPosted: Sun Aug 07, 2005 3:59 pm    Post subject: Reply with quote Back to top

The up stream currently is 250kb/sec, the up stream is good, its the latency, and high packet loss issue, that we have to deal with. All of this started August 1st 2005. We can use the phone between the hours of 1:30 AM to about 5:30 - 6:00 AM. Between these hours the phone is clear as a bell, with no chop. After that the chop starts out dropping letters in words and progresses to the loss of complete sentences. I can not say this enough, the Vonage techs have been wonderfull! Thank you guys and gals.
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pasadenaqt
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Joined: Aug 01, 2005
Posts: 9

PostPosted: Sun Aug 07, 2005 4:38 pm    Post subject: Reply with quote Back to top

It is the same for me. I can use the phone until about 7:00 AM or so.. clear.. and then during the conversation.. I have problems hearing the other person.. every 4 seconds or so.. there is a gap in conversation... The person on the other end has no problems hearing me.. So it appears that voice coming in has problems.. This appears to coincide with test results from testyourvoip.com
MOS Analysis from You TO Boston
4.2 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 70.7%
Latency 0.05 6.4%
Packet Discards 0.15 18.2%
Packet Loss 0.04 4.6%

MOS Analysis FROM Boston To You
Degradation Sources
Codec 0.57 14.6%
Latency 0.08 2.1%
Packet Discards 0.00 0.0%
Packet Loss 3.27 83.3%

So this tremendous packet loss inwards appears to be the results of the dropped voice bits...
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Chatter
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Joined: Aug 06, 2005
Posts: 19

PostPosted: Sun Aug 07, 2005 4:57 pm    Post subject: Reply with quote Back to top

I just ran the same test.

Voip Quality Test Results

These results were generated at 08/07/05 05:47 PM EDT

Quality Between You and San Jose
Your score: 1.0

Forget the phone, try Pony Express |
Like tin cans and string 1.0|
As bad as a crummy cell phone call 2.0|
As good as a decent cell phone call 3.0|
Like calling next door 4.0|
Better than being there! 5.0

Test Details
The information below explains why your call quality score (MOS) was less than perfect.

MOS Analysis from You TO San Jose

Media Quality MOS 4.2 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 70.7%
Latency 0.00 0.0%
Packet Discards 0.24 29.3%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 119 ms
Packet Discards 1.2%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 60 ms
Random Loss

Jitter Min: 0 ms
Avg: 6 ms
Max: 49 ms

Signaling Quality Post-Dial Delay 63 ms
Call Setup Time 63 ms
Media Delay 156 ms
MOS Analysis FROM San Jose To You

Media Quality MOS 1.0 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.58 14.4%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 3.41 85.6%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 119 ms
Packet Discards 0.0%
Packet Loss 36.9%
Loss Periods Min: 20 ms
Avg: 280 ms
Max: 960 ms
Burst Loss

Jitter Min: 3 ms
Avg: 7 ms
Max: 20 ms

Signaling Quality Post-Pickup Delay 70 ms
Call Setup Time 79 ms
Media Delay 101 ms


Voip Traceroute Analysis
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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Sun Aug 07, 2005 7:14 pm    Post subject: Reply with quote Back to top

Whoa... a 1.0!!! I'm getting ~3.4-~3.6 over the dial-up connection. Something's definitely screwed up there. All packet loss, I see, but not 100% packet loss... so maybe the ISPs just waaay oversold compared to the bandwidth they have.
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Chatter
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Joined: Aug 06, 2005
Posts: 19

PostPosted: Sun Aug 07, 2005 8:03 pm    Post subject: Reply with quote Back to top

But why did our phones work untill August 1st? Here is something worth reading from the FCC dated 08/05/2005, FCC Adopts Policy Statement, New Principles Preserve and Promote the Open and Iterconnected Nature of Public Internet. http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-260435A1.pdf
I thought I would share. When I run PingPlotter on my end it does show 100% packet loss.
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Chatter
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Joined: Aug 06, 2005
Posts: 19

PostPosted: Mon Aug 08, 2005 10:21 am    Post subject: Reply with quote Back to top

Its 8:00AM and my phone is working, I haven't had phone service at this hour in over a week. Not holding my breath.
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Chatter
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Joined: Aug 06, 2005
Posts: 19

PostPosted: Mon Aug 08, 2005 5:02 pm    Post subject: Reply with quote Back to top

It's 2:58 PM and the phone is still working. Received a call back from city hall cable liaisons office. We explained the situation, and all the problems with the cable company, including how rude the local office personel were, and the song and dance routine from the supervisors over the phone. Good luck to those of you still struggling with their ISP providers. We are the ISP's customers, and we have rights!!
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pasadenaqt
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Joined: Aug 01, 2005
Posts: 9

PostPosted: Mon Aug 08, 2005 7:55 pm    Post subject: Reply with quote Back to top

My phone is working also.. testmyvoip.com is great.

I forwarded to Champion Broadband the results from my 3days... I guess all our complaints worked.. Lets keep each other updated...
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Chatter
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Posts: 19

PostPosted: Mon Aug 08, 2005 8:08 pm    Post subject: Reply with quote Back to top

That was the reason I started this thread, was to see if anyone else had the same issue with the same ISP. What really set me off was the way the cable company passed it off as not their problem (we don't support that), and you should get our service.

Power to the people!
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