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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

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Hard Wiring - Installation
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Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

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On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
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Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
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Topic:
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On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

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On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
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Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 12:35:11


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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Luminous
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Posts: 4

PostPosted: Sat Aug 06, 2005 1:32 pm    Post subject: Packet loss with Cox, WRTP54G, outbound problems... Reply with quote Back to top

I just got off the phone with Vonage and after about an hour on the phone and 5 power cyclings of my WRTP54G I still have trouble making callings to some area codes. The Vonage rep said he was showing 85% packet loss and that 40% would be ok, but that I needed to call my ISP and get that fixed. So I called Cox and they don't know anything about it, but said they'd send a tech but they would probably have to charge. So I'm trying to figure out who's to blame here, Vonage or Cox. I'm ok calling to some numbers, but not others, and all incoming calls are fine. I've heard people I'm calling say they can hear me, but I never even hear so much as one ring on my end when I'm calling out. I've got a Siemens AMBIT 60678EU modem. Any ideas on what could be causing this?
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reebok
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PostPosted: Sat Aug 06, 2005 1:36 pm    Post subject: Reply with quote Back to top

any idea why the permanent first post on this forum is titled "What to post when having technical trouble with Vonage...."?

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Luminous
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PostPosted: Sat Aug 06, 2005 3:04 pm    Post subject: Reply with quote Back to top

Ok, so I missed a few...

I'm in San Diego, and have Cox cable at about 3-4mbit down/512kb up. The connection runs from modem->router->PC (wired). I've seen my testyourip.com rating to Boston go anywhere from 3.2-4.4, so this is just one of the results...

MOS Analysis from You TO Boston

4.2 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 70.7%
Latency 0.08 9.7%
Packet Discards 0.16 19.4%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 306 ms
Packet Discards 1.1%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 80 ms
Max: 140 ms
Burst Loss
Jitter
Min: 0 ms
Avg: 5 ms
Max: 332 ms
Signaling Quality
Post-Dial Delay 110 ms
Call Setup Time 120 ms
Media Delay 270 ms

MOS Analysis FROM Boston To You
MOS analysis chart
Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 89.7%
Latency 0.07 10.3%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 306 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods
Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss
Jitter
Min: 0 ms
Avg: 4 ms
Max: 20 ms
Signaling Quality
Post-Pickup Delay 128 ms
Call Setup Time 127 ms
Media Delay 158 ms
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reebok
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PostPosted: Sat Aug 06, 2005 3:19 pm    Post subject: Reply with quote Back to top

what firmware do you have on the wrtp? I'm not highly impressed with the testyourvoip results, especially if they fluctuate as much as you say. I would probably run pingplotter.com over a period of time and show the results (assuming they're less than stellar) to cox and/or post them here.

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pasadenaqt
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PostPosted: Sat Aug 06, 2005 4:46 pm    Post subject: Reply with quote Back to top

I am having exactly the same problem since Monday night. coincidentally exactly when Vonage 's entire network got shut down.. I still get fast busy.. cant dial some area codes and choppy audio.. they tell me its my network.. I had my cable co come in today and check the signal strength.. and I have 4Mps down.. I have reset my adaptors till the cows home. nothing.. Im bailing ship..I cant deal with this finger pointing anymore..
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Luminous
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PostPosted: Sat Aug 06, 2005 10:53 pm    Post subject: Reply with quote Back to top

I have updated the firmware to 1.00.37.
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Luminous
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PostPosted: Mon Aug 08, 2005 7:07 am    Post subject: Reply with quote Back to top

I ran PingPlotter and came out with over 95% packet loss at the 2nd hop (,just after the router, something like 10.8.153.17) with both the router and a direct connection from the modem to the computer. This was with a trace to the primary DNS Cox uses (and google.com).
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