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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Review: My First Day With Vonage, Excellent!
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saskgui
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Joined: Aug 06, 2005
Posts: 1

PostPosted: Sat Aug 06, 2005 1:20 am    Post subject: Just received the rounter, won't work Reply with quote Back to top

Well i signed up Tuesday and i received my router today. What a dissapointment. The RTP 300 is supposed to be plug and play so i followed the connection instructions in the proper order and even though the router was blinking as the packets were being received i could not connect to the internet. So i unplugged everything again for 20 mins and tried again. Now i can get a dial tone on the phone however am not able to make any calls. My internent connection is constantly receiving packets but always stops sending packets after about 5 seconds. I have tried connecting and shutting down over and over to no success.

What a dissapointment. Anyone have the same problem of receiving packets with this router? I have called my ISP and they could not figure it out either. My connection is fine and i am running xp.
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shecky
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 29, 2005
Posts: 11

PostPosted: Sat Aug 06, 2005 2:18 am    Post subject: Reply with quote Back to top

saskgui, try disconnecting your phone and your PC from the router. When that's done, disconnect the power to both the router and the cable modem. Next, turn back on the cable modem after 20 seconds, and let that sit for 2 full minutes. Then, turn on the power to the router and walk away for 10 full minutes. That should get you up and running.

As an aside, in my own experience, I've turned routers into bricks by disconnecting the power during a firmware upgrade. I hope you have not done the same.
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kpdillon
Vonage Forum Master
Vonage Forum Master


Joined: Aug 05, 2005
Posts: 159

PostPosted: Sun Aug 07, 2005 1:25 pm    Post subject: Reply with quote Back to top

I have the same problem with the RTP300 that replaced my RTP31P2. The only reason I had the RTP31P2 replaced is because of a hissing noise on line 1. Seems like this may be a flaw in the RTP300 design. I'll know for sure in two days as they are now sending me a new RTP300.

My details:
1. Illinois
2. Comcast Cable
3. 2MB/down 330K/UP
4. Modem: Motorola SB5100
5. Phone Adapter: RTP300
6. Cablemodem-->Vonage Adapter-->PC
7. Issue: Outbound calls are placed, can't hear caller
8. testyourvoip.com results

MOS 4.2 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 70.7%
Latency 0.00 0.0%
Packet Discards 0.24 29.3%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 153 ms
Packet Discards 1.6%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 80 ms
Max: 200 ms
Burst Loss

Jitter Min: 0 ms
Avg: 4 ms
Max: 112 ms

Signaling Quality Post-Dial Delay 71 ms
Call Setup Time 91 ms
Media Delay 201 ms
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voipmonkey
New Forum Member
New Forum Member


Joined: Aug 10, 2005
Posts: 7

PostPosted: Thu Aug 11, 2005 2:09 am    Post subject: Re: Just received the rounter, won't work Reply with quote Back to top

saskgui wrote:
Well i signed up Tuesday and i received my router today. What a dissapointment. The RTP 300 is supposed to be plug and play so i followed the connection instructions in the proper order and even though the router was blinking as the packets were being received i could not connect to the internet. So i unplugged everything again for 20 mins and tried again. Now i can get a dial tone on the phone however am not able to make any calls. My internent connection is constantly receiving packets but always stops sending packets after about 5 seconds. I have tried connecting and shutting down over and over to no success.

What a dissapointment. Anyone have the same problem of receiving packets with this router? I have called my ISP and they could not figure it out either. My connection is fine and i am running xp.



First log into you RTP300 (http://192.168.15.1 in web browser address bar and u/n + p/w = admin), and verify the firmware its on. If it does not reflect 1.00.37, you will experience intermittent problems. You should at that time call Vonage and have the Tier2 tech remove the phone number from the config file. A new config file will go out to the router, and the firmware will follow shortly ( you can tell when the f/w is downloading as the power light will blink for a few mins.). Once the router reboots itself, the tech needs to readd the phone number to config, and the router should have a hard reset done (reset button on back of router depressed for 15secs). After all this, the router should be fine.

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