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antigravityhero
Vonage Forum Junior


Joined: Nov 10, 2004
Posts: 28
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I have tried to call Delta Airlines reservations at 800-221-1212 and immediately hear the following message in a female voice:
"Sorry, the toll-free number you have called is blocked from your calling area"
My area code is 858, as is my mobile phone, but I can call just fine from my mobile.
What gives? Can others with Vonage confirm that the number does/doesn't work from their Vonage line? |
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LuisPR
Vonage Forum Master


Joined: Oct 08, 2004
Posts: 192
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Nada, from 212
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arcking
Vonage Forum Evangelist


Joined: Apr 29, 2005
Posts: 493
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Try 404-765-5000 |
_________________ Comcast Cable > SB4100 > WRT54GL (Tomato) > RT31P2
Vonage customer since March 2005 |
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antigravityhero
Vonage Forum Junior


Joined: Nov 10, 2004
Posts: 28
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| arcking wrote: |
| Try 404-765-5000 |
I understand there are other options for reaching them from my Vonage phone (thank you for the number!) but this does not really address the issue of why this particular toll-free number doesn't work. Anyone know? |
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arcking
Vonage Forum Evangelist


Joined: Apr 29, 2005
Posts: 493
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All the Vonage calls go through NJ, so the toll free number must not work with numbers from NJ for some reason. If you search the forums you will see people who are in Canada and cannot get to Canada's toll-free numbers because they are "calling" from NJ. |
_________________ Comcast Cable > SB4100 > WRT54GL (Tomato) > RT31P2
Vonage customer since March 2005 |
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arcking
Vonage Forum Evangelist


Joined: Apr 29, 2005
Posts: 493
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This thread may be of interest: vonage-forum.com/ftopic6443-0-asc-0.html" rel="nofollow" target="_blank" class="postlink">http://www.vonage-forum.com/ftopic6443-0-asc-0.html
Edit: Also this: vonage-forum.com/ftopic5863.html" rel="nofollow" target="_blank" class="postlink">http://www.vonage-forum.com/ftopic5863.html |
_________________ Comcast Cable > SB4100 > WRT54GL (Tomato) > RT31P2
Vonage customer since March 2005 |
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antigravityhero
Vonage Forum Junior


Joined: Nov 10, 2004
Posts: 28
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| arcking wrote: |
| This thread may be of interest: vonage-forum.com/ftopic6443-0-asc-0.html" rel="nofollow" target="_blank" class="postlink">http://www.vonage-forum.com/ftopic6443-0-asc-0.html |
Thanks for the link. I have a hard time beleiving that Delta Airlines does not have a "national" toll-free number... I guess I'll have to deal with the fine folks at Vonage's Indian call center tomorrow... ugh. |
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arcking
Vonage Forum Evangelist


Joined: Apr 29, 2005
Posts: 493
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| Quote: |
| I have a hard time beleiving that Delta Airlines does not have a "national" toll-free number |
I would think they would to.
| Quote: |
| I guess I'll have to deal with the fine folks at Vonage's Indian call center tomorrow... ugh. |
Why? |
_________________ Comcast Cable > SB4100 > WRT54GL (Tomato) > RT31P2
Vonage customer since March 2005 |
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antigravityhero
Vonage Forum Junior


Joined: Nov 10, 2004
Posts: 28
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Matter of principle. I pay for a service, it should work as advertised. |
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arcking
Vonage Forum Evangelist


Joined: Apr 29, 2005
Posts: 493
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| antigravityhero wrote: |
Matter of principle. I pay for a service, it should work as advertised. |
I doubt it will do any good. Complaining to the CS reps is not likely going to get to any people higher up, nor will it likely get 800 numbers working correctly(other people have tried). |
_________________ Comcast Cable > SB4100 > WRT54GL (Tomato) > RT31P2
Vonage customer since March 2005 |
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