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antigravityhero
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PostPosted: Wed Aug 03, 2005 11:15 pm    Post subject: Can't call Delta Airlines reservation number Reply with quote Back to top

I have tried to call Delta Airlines reservations at 800-221-1212 and immediately hear the following message in a female voice:

"Sorry, the toll-free number you have called is blocked from your calling area"

My area code is 858, as is my mobile phone, but I can call just fine from my mobile.

What gives? Can others with Vonage confirm that the number does/doesn't work from their Vonage line?
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LuisPR
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PostPosted: Wed Aug 03, 2005 11:18 pm    Post subject: Reply with quote Back to top

Nada, from 212

Sad
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arcking
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PostPosted: Wed Aug 03, 2005 11:21 pm    Post subject: Reply with quote Back to top

Try 404-765-5000

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antigravityhero
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PostPosted: Wed Aug 03, 2005 11:24 pm    Post subject: Reply with quote Back to top

arcking wrote:
Try 404-765-5000


I understand there are other options for reaching them from my Vonage phone (thank you for the number!) but this does not really address the issue of why this particular toll-free number doesn't work. Anyone know?
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arcking
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PostPosted: Wed Aug 03, 2005 11:29 pm    Post subject: Reply with quote Back to top

All the Vonage calls go through NJ, so the toll free number must not work with numbers from NJ for some reason. If you search the forums you will see people who are in Canada and cannot get to Canada's toll-free numbers because they are "calling" from NJ.

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arcking
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PostPosted: Wed Aug 03, 2005 11:30 pm    Post subject: Reply with quote Back to top

This thread may be of interest: http://www.vonage-forum.com/ftopic6443-0-asc-0.html
Edit: Also this: http://www.vonage-forum.com/ftopic5863.html

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antigravityhero
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PostPosted: Wed Aug 03, 2005 11:36 pm    Post subject: Reply with quote Back to top

arcking wrote:
This thread may be of interest: http://www.vonage-forum.com/ftopic6443-0-asc-0.html


Thanks for the link. I have a hard time beleiving that Delta Airlines does not have a "national" toll-free number... I guess I'll have to deal with the fine folks at Vonage's Indian call center tomorrow... ugh.
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arcking
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PostPosted: Wed Aug 03, 2005 11:39 pm    Post subject: Reply with quote Back to top

Quote:
I have a hard time beleiving that Delta Airlines does not have a "national" toll-free number

I would think they would to.
Quote:
I guess I'll have to deal with the fine folks at Vonage's Indian call center tomorrow... ugh.

Why?

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antigravityhero
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PostPosted: Wed Aug 03, 2005 11:40 pm    Post subject: Reply with quote Back to top

arcking wrote:

Why?


Matter of principle. I pay for a service, it should work as advertised.
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arcking
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PostPosted: Wed Aug 03, 2005 11:43 pm    Post subject: Reply with quote Back to top

antigravityhero wrote:
arcking wrote:

Why?


Matter of principle. I pay for a service, it should work as advertised.

I doubt it will do any good. Complaining to the CS reps is not likely going to get to any people higher up, nor will it likely get 800 numbers working correctly(other people have tried).

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