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kdf55 Posted:
Vonage is
reporting that
call blocking is
FINALLY on it's
way. https://co
mmunity.vonage.com
/posts
...

In The Forum:
Vonage
Topic:
Vonage announces call blocking coming soon!
On Jan 23, 2015 at 11:39:03

kdf55 Posted:
The problem may be
your internet
connection, not
Vonage. Have your
internet service
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 23, 2015 at 11:32:45

kdf55 Posted:
Yes you can....
In The Forum:
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Topic:
Taking Vonage adapter to vacation home
On Jan 23, 2015 at 11:31:02

TheBear Posted:
I am trying to
configure the
recommended x-lite
software on my
laptop for use
with
...

In The Forum:
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Topic:
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On Jan 22, 2015 at 13:40:15

nichole Posted:
We had also faced
a lot of problem
sending emails and
fax initially but
when we used
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Fax Problems
On Jan 11, 2015 at 22:50:46

arbiter Posted:
1. NY, USA 2.
Time Warner Cable,
Cable 3. Upload:
2.18 Mbps
Download: 21.12
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 05, 2015 at 13:32:55

Utteru Posted:
...
In The Forum:
Vonage
Topic:
Click to call iPhone App
On Jan 05, 2015 at 07:00:41

nichole Posted:
Does this really
work for the
security of our
homes? If so then
I think it will be
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Broadband Monitoring of Home Alarm Systems
On Dec 31, 2014 at 23:17:41

Cagatey01 Posted:
Place another test
call. If there's
still no caller Id
information on the
current
...

In The Forum:
Report A Forum Bug
Topic:
Outbound Links Turned Off
On Dec 31, 2014 at 22:44:56

sahm24 Posted:
As of last Friday,
all of our
incoming calls are
being immediately
redirected
...

In The Forum:
Vonage
Topic:
Calls auto transferring to cell phone
On Dec 31, 2014 at 17:19:29


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rickster
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Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:40 am    Post subject: Is all of Vonage completely down? Reply with quote Back to top

There are no service announcements, but I can't connect to either www.vonage.com or the member site. I have a dial tone, but cannot make any calls.
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Latinonect
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Joined: Aug 03, 2005
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PostPosted: Wed Aug 03, 2005 11:48 am    Post subject: Reply with quote Back to top

I am in Connecticut and i cannot make or receive calls and I cannot access Vonage.com either.
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Aug 03, 2005 11:49 am    Post subject: Reply with quote Back to top

seems to be having some strange issues...but overall phone service appears down. can't even access voicemail.

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Latinonect
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PostPosted: Wed Aug 03, 2005 11:51 am    Post subject: Reply with quote Back to top

nice of them to send out an email to let us know what is happening...
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rebus
Vonage Forum Evangelist
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Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Wed Aug 03, 2005 11:52 am    Post subject: Reply with quote Back to top

When we make outbound calls from our Vonage line to our POTS number, it rings on the Vonage end but the POTS line never rings. (Tampa Bay area.)

Vonage -> Vonage calls work OK, and POTS -> Vonage is OK. Seems to be only Vonage -> POTS that is failing.

We cannot get to the Vonage website either.

RE: System notices.... I've noticed that system notices are only posted during the outage. Once the issue clears, the notice is taken down. In a situation like this, where the website is inaccessible and phone service is down, once the webstie and phones come back up, the service announcement page shows "no issues at this time". Well DUH!! They should really have a history page showing the previous X-number of announcements, so we aren't left wondering if it really was a Vonage-wide outage or just something flaky with our ISP.

IMO, of course. Cash value: $0.0001

 


Last edited by rebus on Wed Aug 03, 2005 11:57 am; edited 1 time in total
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rickster
Vonage Forum Junior
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Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:52 am    Post subject: This is awful Reply with quote Back to top

I dial *123 to get my menu and after 20 seconds it asks for my password. I enter it and it says "invalid password".

It looks like the entire Vonage infrastructure has crashed, and still no service announcement!
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grizzley
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 05, 2005
Posts: 101

PostPosted: Wed Aug 03, 2005 11:54 am    Post subject: Reply with quote Back to top

Same issues here..... I get a dial tone but no calls are going out. Just ring, ring, ring, ring... I called my cell phone and Vonage phone rang, but my cell never rang; tried that 4 times.

Oh well.
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grizzley
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 05, 2005
Posts: 101

PostPosted: Wed Aug 03, 2005 11:55 am    Post subject: Reply with quote Back to top

Now I just get a fast busy signal when i call out.
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rickster
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:56 am    Post subject: Oh well? Reply with quote Back to top

Wish I could be that unconcerned, but I use my line for business. People are trying to get ahold of me and I am stuck on call forwarding with no way of turning it off. I have a teleconference in 45 minutes and no way to join.
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dconnor
Site Admin
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Joined: Mar 05, 2003
Posts: 2261
Location: The Beach

PostPosted: Wed Aug 03, 2005 11:59 am    Post subject: Reply with quote Back to top

From The Vonage Forum feed:

Quote:
At this time, some customers may be experiencing difficulty placing outbound calls. Also, access to our website may be slow or intermittent for a short time. Our engineers are aware of the issue and working on a prompt resolution. We apologize for any inconvenience this may cause.

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.

Last edited by dconnor on Thu Aug 04, 2005 10:43 am; edited 1 time in total
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