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cust2005 Posted:
I was having
problems all
yesterday (Feb
2nd). Outbound
calls,
either: ring
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 03, 2012 at 10:27:48

rebus Posted:
This morning all
inbound calls from
non-Vonage numbers
are hitting my
cellphone
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
my VOIP system and
I need to connect
it to out site of
my country. How
...

In The Forum:
Vonage
Topic:
how to start VOIP with Vonage
On Feb 02, 2012 at 00:13:30

Stevebo Posted:
My Comcast
Internet cable
outlet is located
in a room apart
from where my
Vonage
...

In The Forum:
Vonage
Topic:
Connecting Vonage Box to Wirless Network
On Jan 31, 2012 at 20:55:18

sahabjee Posted:
Setting these
problems aside,
the FRITZ!Box is a
perfectly priced
and ideally
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 19:24:23

homebrews Posted:
Thanks for the
response. Here is
part of a full
page review on the
7270 which appears
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 15:06:45

sahabjee Posted:
Fritzbox 7390
(German company
AVM) is what you
need. It is
however not
available
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 14:01:29

mattlach Posted:
I have the one
that looks like
this: Not
sure what it is
called. So
...

In The Forum:
Vonage
Topic:
Caller ID Passthrough to Handset?
On Jan 30, 2012 at 12:39:38

homebrews Posted:
Thanks for the
response. Do you
recommend any
combo with the
vonage router that
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 10:35:24

kdf55 Posted:
Which Vonage
device do you
have? You may
have to change
some settings
either
...

In The Forum:
Vonage
Topic:
Caller ID Passthrough to Handset?
On Jan 30, 2012 at 10:03:38


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rickster
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Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:40 am    Post subject: Is all of Vonage completely down? Reply with quote Back to top

There are no service announcements, but I can't connect to either www.vonage.com or the member site. I have a dial tone, but cannot make any calls.
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Latinonect
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Joined: Aug 03, 2005
Posts: 4

PostPosted: Wed Aug 03, 2005 11:48 am    Post subject: Reply with quote Back to top

I am in Connecticut and i cannot make or receive calls and I cannot access Vonage.com either.
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Aug 03, 2005 11:49 am    Post subject: Reply with quote Back to top

seems to be having some strange issues...but overall phone service appears down. can't even access voicemail.

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Latinonect
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Joined: Aug 03, 2005
Posts: 4

PostPosted: Wed Aug 03, 2005 11:51 am    Post subject: Reply with quote Back to top

nice of them to send out an email to let us know what is happening...
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rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Wed Aug 03, 2005 11:52 am    Post subject: Reply with quote Back to top

When we make outbound calls from our Vonage line to our POTS number, it rings on the Vonage end but the POTS line never rings. (Tampa Bay area.)

Vonage -> Vonage calls work OK, and POTS -> Vonage is OK. Seems to be only Vonage -> POTS that is failing.

We cannot get to the Vonage website either.

RE: System notices.... I've noticed that system notices are only posted during the outage. Once the issue clears, the notice is taken down. In a situation like this, where the website is inaccessible and phone service is down, once the webstie and phones come back up, the service announcement page shows "no issues at this time". Well DUH!! They should really have a history page showing the previous X-number of announcements, so we aren't left wondering if it really was a Vonage-wide outage or just something flaky with our ISP.

IMO, of course. Cash value: $0.0001

 


Last edited by rebus on Wed Aug 03, 2005 11:57 am; edited 1 time in total
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rickster
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:52 am    Post subject: This is awful Reply with quote Back to top

I dial *123 to get my menu and after 20 seconds it asks for my password. I enter it and it says "invalid password".

It looks like the entire Vonage infrastructure has crashed, and still no service announcement!
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grizzley
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 05, 2005
Posts: 101

PostPosted: Wed Aug 03, 2005 11:54 am    Post subject: Reply with quote Back to top

Same issues here..... I get a dial tone but no calls are going out. Just ring, ring, ring, ring... I called my cell phone and Vonage phone rang, but my cell never rang; tried that 4 times.

Oh well.
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grizzley
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 05, 2005
Posts: 101

PostPosted: Wed Aug 03, 2005 11:55 am    Post subject: Reply with quote Back to top

Now I just get a fast busy signal when i call out.
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rickster
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:56 am    Post subject: Oh well? Reply with quote Back to top

Wish I could be that unconcerned, but I use my line for business. People are trying to get ahold of me and I am stuck on call forwarding with no way of turning it off. I have a teleconference in 45 minutes and no way to join.
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dconnor
Site Admin
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Joined: Mar 05, 2003
Posts: 2251
Location: The Beach

PostPosted: Wed Aug 03, 2005 11:59 am    Post subject: Reply with quote Back to top

From The Vonage Forum feed:

Quote:
At this time, some customers may be experiencing difficulty placing outbound calls. Also, access to our website may be slow or intermittent for a short time. Our engineers are aware of the issue and working on a prompt resolution. We apologize for any inconvenience this may cause.

_________________
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Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.

Last edited by dconnor on Thu Aug 04, 2005 10:43 am; edited 1 time in total
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