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Outlier04 Posted:
I actually just
thought of a
simple solution.
I could get the
800 number and
simply
...

In The Forum:
Vonage
Topic:
Is there a way to have an 800 number ring differently?
On Sep 07, 2008 at 23:59:15

Outlier04 Posted:
I already have a
single line with
Vonage but I'm
considering to add
an 800 number
...

In The Forum:
Vonage
Topic:
Is there a way to have an 800 number ring differently?
On Sep 07, 2008 at 23:18:25

almahix Posted:
Is it possible to
use a line
one/line two
breakout adapter
such as the one
displayed
...

In The Forum:
Hard Wiring - Installation
Topic:
Combine 2 phone lines into 1 port - Multi-line 2 port phone
On Sep 07, 2008 at 21:49:25

billgrayny Posted:
I too, have had
intermittent CID
displays ever
since changing my
Vonage adapter
...

In The Forum:
Vonage
Topic:
"Incomplete data" with caller ID on some incoming
On Sep 07, 2008 at 19:47:47

YouWho Posted:
I just bought this
package and signed
up for Vonage
service.
Everything seems
...

In The Forum:
Vonage
Topic:
VONAGE telephone set VTA-CVR
On Sep 07, 2008 at 18:31:25

lstpzlpc Posted:
You can try
putting a router
in between the
modem and the
vportal, and then
setting
...

In The Forum:
Vonage
Topic:
Vonage V-Portal with ZTE Modem
On Sep 07, 2008 at 18:21:37

LarryFR Posted:
Thanks for your
reply. My ZTE
modem has 2 output
ports, a USB and
an ethernet. I
have
...

In The Forum:
Vonage
Topic:
Vonage V-Portal with ZTE Modem
On Sep 07, 2008 at 16:55:43

butterman Posted:
A couple of things
on
this. Supports
recommendation of
purchasing another
...

In The Forum:
Vonage
Topic:
Why I can''t have two Vonage Adapters with one line?
On Sep 07, 2008 at 15:28:54

voipsun Posted:
!!! New Offer !!!
Routing + Billing
Software With All
Modules - Dear
All, As
...

In The Forum:
Vonage
Topic:
!!! New Offer !!! Routing + Billing Software
On Sep 07, 2008 at 15:05:44

Fonage Posted:
I use a panasonic
DECT 6.0 (one base
and 2 phones,
looking to buy a
third one). It
...

In The Forum:
Vonage
Topic:
Best Home phone for use with Vonage, and Wireless network
On Sep 07, 2008 at 15:00:18


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rickster
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:40 am    Post subject: Is all of Vonage completely down? Reply with quote Back to top

There are no service announcements, but I can't connect to either www.vonage.com or the member site. I have a dial tone, but cannot make any calls.
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Latinonect
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Joined: Aug 03, 2005
Posts: 4

PostPosted: Wed Aug 03, 2005 11:48 am    Post subject: Reply with quote Back to top

I am in Connecticut and i cannot make or receive calls and I cannot access Vonage.com either.
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Aug 03, 2005 11:49 am    Post subject: Reply with quote Back to top

seems to be having some strange issues...but overall phone service appears down. can't even access voicemail.

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Latinonect
New Forum Member
New Forum Member


Joined: Aug 03, 2005
Posts: 4

PostPosted: Wed Aug 03, 2005 11:51 am    Post subject: Reply with quote Back to top

nice of them to send out an email to let us know what is happening...
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rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 422
Location: Tampa Bay

PostPosted: Wed Aug 03, 2005 11:52 am    Post subject: Reply with quote Back to top

When we make outbound calls from our Vonage line to our POTS number, it rings on the Vonage end but the POTS line never rings. (Tampa Bay area.)

Vonage -> Vonage calls work OK, and POTS -> Vonage is OK. Seems to be only Vonage -> POTS that is failing.

We cannot get to the Vonage website either.

RE: System notices.... I've noticed that system notices are only posted during the outage. Once the issue clears, the notice is taken down. In a situation like this, where the website is inaccessible and phone service is down, once the webstie and phones come back up, the service announcement page shows "no issues at this time". Well DUH!! They should really have a history page showing the previous X-number of announcements, so we aren't left wondering if it really was a Vonage-wide outage or just something flaky with our ISP.

IMO, of course. Cash value: $0.0001

 


Last edited by rebus on Wed Aug 03, 2005 11:57 am; edited 1 time in total
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rickster
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:52 am    Post subject: This is awful Reply with quote Back to top

I dial *123 to get my menu and after 20 seconds it asks for my password. I enter it and it says "invalid password".

It looks like the entire Vonage infrastructure has crashed, and still no service announcement!
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grizzley
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 05, 2005
Posts: 101

PostPosted: Wed Aug 03, 2005 11:54 am    Post subject: Reply with quote Back to top

Same issues here..... I get a dial tone but no calls are going out. Just ring, ring, ring, ring... I called my cell phone and Vonage phone rang, but my cell never rang; tried that 4 times.

Oh well.
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grizzley
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 05, 2005
Posts: 101

PostPosted: Wed Aug 03, 2005 11:55 am    Post subject: Reply with quote Back to top

Now I just get a fast busy signal when i call out.
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rickster
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:56 am    Post subject: Oh well? Reply with quote Back to top

Wish I could be that unconcerned, but I use my line for business. People are trying to get ahold of me and I am stuck on call forwarding with no way of turning it off. I have a teleconference in 45 minutes and no way to join.
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dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2126
Location: The Beach

PostPosted: Wed Aug 03, 2005 11:59 am    Post subject: Reply with quote Back to top

From The Vonage Forum feed:

Quote:
At this time, some customers may be experiencing difficulty placing outbound calls. Also, access to our website may be slow or intermittent for a short time. Our engineers are aware of the issue and working on a prompt resolution. We apologize for any inconvenience this may cause.

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1 888 510-1820
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
For Vonage UK the number is 0808 168 1000

Last edited by dconnor on Thu Aug 04, 2005 10:43 am; edited 1 time in total
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