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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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rickster
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:40 am    Post subject: Is all of Vonage completely down? Reply with quote Back to top

There are no service announcements, but I can't connect to either www.vonage.com or the member site. I have a dial tone, but cannot make any calls.
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Latinonect
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Joined: Aug 03, 2005
Posts: 4

PostPosted: Wed Aug 03, 2005 11:48 am    Post subject: Reply with quote Back to top

I am in Connecticut and i cannot make or receive calls and I cannot access Vonage.com either.
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Aug 03, 2005 11:49 am    Post subject: Reply with quote Back to top

seems to be having some strange issues...but overall phone service appears down. can't even access voicemail.

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Latinonect
New Forum Member
New Forum Member


Joined: Aug 03, 2005
Posts: 4

PostPosted: Wed Aug 03, 2005 11:51 am    Post subject: Reply with quote Back to top

nice of them to send out an email to let us know what is happening...
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rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Wed Aug 03, 2005 11:52 am    Post subject: Reply with quote Back to top

When we make outbound calls from our Vonage line to our POTS number, it rings on the Vonage end but the POTS line never rings. (Tampa Bay area.)

Vonage -> Vonage calls work OK, and POTS -> Vonage is OK. Seems to be only Vonage -> POTS that is failing.

We cannot get to the Vonage website either.

RE: System notices.... I've noticed that system notices are only posted during the outage. Once the issue clears, the notice is taken down. In a situation like this, where the website is inaccessible and phone service is down, once the webstie and phones come back up, the service announcement page shows "no issues at this time". Well DUH!! They should really have a history page showing the previous X-number of announcements, so we aren't left wondering if it really was a Vonage-wide outage or just something flaky with our ISP.

IMO, of course. Cash value: $0.0001

 


Last edited by rebus on Wed Aug 03, 2005 11:57 am; edited 1 time in total
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rickster
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:52 am    Post subject: This is awful Reply with quote Back to top

I dial *123 to get my menu and after 20 seconds it asks for my password. I enter it and it says "invalid password".

It looks like the entire Vonage infrastructure has crashed, and still no service announcement!
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grizzley
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 05, 2005
Posts: 101

PostPosted: Wed Aug 03, 2005 11:54 am    Post subject: Reply with quote Back to top

Same issues here..... I get a dial tone but no calls are going out. Just ring, ring, ring, ring... I called my cell phone and Vonage phone rang, but my cell never rang; tried that 4 times.

Oh well.
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grizzley
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 05, 2005
Posts: 101

PostPosted: Wed Aug 03, 2005 11:55 am    Post subject: Reply with quote Back to top

Now I just get a fast busy signal when i call out.
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rickster
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 03, 2005
Posts: 25

PostPosted: Wed Aug 03, 2005 11:56 am    Post subject: Oh well? Reply with quote Back to top

Wish I could be that unconcerned, but I use my line for business. People are trying to get ahold of me and I am stuck on call forwarding with no way of turning it off. I have a teleconference in 45 minutes and no way to join.
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dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2261
Location: The Beach

PostPosted: Wed Aug 03, 2005 11:59 am    Post subject: Reply with quote Back to top

From The Vonage Forum feed:

Quote:
At this time, some customers may be experiencing difficulty placing outbound calls. Also, access to our website may be slow or intermittent for a short time. Our engineers are aware of the issue and working on a prompt resolution. We apologize for any inconvenience this may cause.

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.

Last edited by dconnor on Thu Aug 04, 2005 10:43 am; edited 1 time in total
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