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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » VoIP Feature Wish List
Poll

Would you like to block certains number from calling you.
Yes!
98%
 98%  [ 255 ]
No.
1%
 1%  [ 3 ]
Total Votes : 258

Author Message
Boogie
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Joined: Jul 23, 2007
Posts: 2

PostPosted: Tue Jul 24, 2007 8:27 am    Post subject: Reply with quote Back to top

DigitalVoice wrote:
Boogie wrote:
+1

Vonage... Stupid if you don't get with the program and add such a common feature...


Don't hold your breath, this company is on its way out. At this time in the ball game, Call blocking or any other feature you might think of wouldn't make much difference.


Sad
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CyberCrone
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Joined: Apr 24, 2003
Posts: 10

PostPosted: Fri Jul 27, 2007 1:21 pm    Post subject: VOIP.com offers incomng call blockng Reply with quote Back to top

I just this morning dumped Vonage for VOIP.com. They offer call blocking for incoming calls and SoftPhone is FREE. They have a $10 a month plan with a limit of 200 minutes if you don't have a heavy call volume. The reviews I read are great. I must say my Vonage service has been great--in several years only one or two dropped calls, voice quality is sensational. But on the business and support end of it I've had a lot of trouble. My view is that they care more about growth then they do about their customers.
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SaltAquatics
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Joined: Feb 18, 2005
Posts: 126
Location: Portland, OR

PostPosted: Sat Aug 18, 2007 12:34 pm    Post subject: Reply with quote Back to top

That's what I don't understand. VOIP.com and others are no where near the size of Vonage. Yet these companies offer E911 and all these other features that Vonage has AND call block. I mean, how difficult could it really be? Obviously not that big a deal when you have all these others using it. I very much enjoy my Vonage service, but lately I've had idiots calling me over and over again just to push buttons on the other end. Calling my 800 number no less and when I contacted the police in their town, they told me I had to contact the cops in my town. I did just that, and they are doing well.... nothing at all. I keep reporting it, but it goes no where.

WE NEED CALL BLOCK VONAGE!!! Wake up before you lose customers.

_________________
Javier
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CyberCrone
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Joined: Apr 24, 2003
Posts: 10

PostPosted: Sat Aug 18, 2007 12:56 pm    Post subject: VOIP turns out to not be so great Reply with quote Back to top

I don't know who writes these rave reviews (I'm referring to my first message about going to VOIP.com). I suspect the problem is no more than unexpected growth explosion, but regardless, I'm having all kindsa problems. The latest is that my number is now "Not in service". Huh?

In addition, when I set it up to block anonymous calls, I listened to the voice message that goes with it and it says "The owner of this number has decided not to accept calls from you..." or something very close to that. A fine message if the caller is someone I know who just likes to block their caller ID. The message should say the standard "Please unblock your caller ID and call again..."

Several other irritations. I'm not closing down my Vonage account until I see if all can be resolved with Voip.
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atlbrent
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Joined: Apr 06, 2007
Posts: 4

PostPosted: Mon Sep 10, 2007 8:01 pm    Post subject: So... Reply with quote Back to top

Since these idiots can't make money, raise their stock price, or add these simple features ILEC's have had for years...who is everyone moving to? Packet8? Local Cable company? Ma-Bell?

I am tempted to completely do away with a landline but our security company needs it for the alarm. Too bad, I thought Vonage would make it. crappy Verizon isn't even doing anything with their patents are they?
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CyberCrone
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Joined: Apr 24, 2003
Posts: 10

PostPosted: Mon Sep 10, 2007 8:41 pm    Post subject: Oh well, back to Vonage after all Reply with quote Back to top

Following up on my two previous messages, ultimately I did cancel at VOIP.com. Support was TERRIBLE and I couldn't get problems resolved. To be fair, they are experiencing a flood of new customers from some other company that shut down and they just weren't prepared to handle that kind of flood. So I'm staying with Vonage for the time being. Bottom line is quality of service, and in that regard I am totally satisfied with Vonage. It's the lack of services other companies offer that ticks me off. We all know they can offer them if they want to. Hard to understand why they don't.
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papasmurf
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Joined: Nov 28, 2007
Posts: 4

PostPosted: Thu Nov 29, 2007 6:11 pm    Post subject: Add Call Screening or Call Block Feature Reply with quote Back to top

I would be a plus if Vonage would add a call screen or call block feature to their service. This would give the customer some control over those calls that claim to have a prior business relationship or those caller wanting to do a survey that takes forever. I know Comcast Voip has this feature with their service. Why not add this feature to keep up or beat the competition!
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roscopco
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Joined: Nov 08, 2006
Posts: 1326

PostPosted: Fri Nov 30, 2007 4:05 pm    Post subject: Reply with quote Back to top

I love the call screen function I have with Grand Central, if I don't want to take the call, I can either listen in or send it directly to voice mail.

Call screen would be a big welcome to Vonage. Press 1 to take call, 2 to listen in 3 to voice mail.
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aerostern
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Joined: Sep 24, 2006
Posts: 2

PostPosted: Sat Dec 15, 2007 9:44 pm    Post subject: www.privacycorps.com Reply with quote Back to top

anyone try this to block a specific number?

http://www.privacycorps.com/products/?id=20
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jeff78
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Joined: Sep 27, 2006
Posts: 6

PostPosted: Sun Jan 06, 2008 2:39 am    Post subject: Reply with quote Back to top

I have not tried the mentioned product above from Privacy Corps but I looked into it a few years ago. I decided not to purchase it because it does not work with call waiting. For someone who is talking on the phone a lot doing business, call screening is just as important regardless of whether or not you are on the phone.
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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