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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » VoIP Feature Wish List
Poll

Would you like to block certains number from calling you.
Yes!
98%
 98%  [ 255 ]
No.
1%
 1%  [ 3 ]
Total Votes : 258

Author Message
travispulley
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Joined: Feb 20, 2005
Posts: 2

PostPosted: Mon Sep 18, 2006 9:01 pm    Post subject: I can't believe they don't offer this! Reply with quote Back to top

In all seriousness, my stalker has asked me to block her number today and I've told her that my service doesn't offer that. At least I can call 911 if she comes by the house again! Mad Confused Sad Cry Cry

I even had a Vonage rep harass me (had to hang up on her twice! She kept calling at bad times and wouldn't let me end the call politely) to offer a second line for 2 months, which I totally don't need. I'd have liked to block her.

Dang, maybe it's time to set up asterisk and switch to broadvoice. Enough of this crap!
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Wilsonium
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Joined: Sep 19, 2006
Posts: 1

PostPosted: Tue Sep 19, 2006 4:46 pm    Post subject: Reply with quote Back to top

OK... I've been a Vonage customer now for about 3 years and have been annoyed by 2 things. 

First, it's not clear why I can't get a local area code for the area I'm in. I have to settle for an out of area code because Vonage doesn't have any area codes for the central valley here in California. This isn't some small patch in the mountains... I'm talking about many counties in the middle of California. 

Second is Annonymous Call Rejection and it's related features. This is a mainstay of almost every other calling service and for the life of me I don't know why Vonage doesn't have it.

It seems to me that if Vonage wants to keep their customer base and become a profitable company the would add this feature as soon as posssible. As soon as I move to the bay area I'm going to be switching my Voip service to one that offers this functionality. 
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borear
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Joined: Jan 10, 2007
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PostPosted: Wed Jan 10, 2007 10:15 pm    Post subject: call blocking Reply with quote Back to top

bellsouth sent me a card trying to get me to come back and it worked.there will be no second time,the prices they quoted me in the wordind on the card were some ficticous price i had never seen and would never see again.they charged me 30.00 more than what they quoted me as a come back promotional.if its too good to be true?
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CeCeB
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Joined: Feb 26, 2007
Posts: 8
Location: Northern GA but Boston is my home town!

PostPosted: Sat Mar 10, 2007 6:41 pm    Post subject: ACR is so necessary! Reply with quote Back to top

This has been on my wish list for the two years that I've been a Vonage customer. WHY is it so hard to offer this feature when Vonage offers so many other features that aren't nearly as desirable?

Does anyone from Vonage read this forum? Is there any way to get real feedback and not a pre-written script???
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DigitalVoice
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Joined: Dec 14, 2004
Posts: 162
Location: Phoenix

PostPosted: Tue Mar 13, 2007 10:19 pm    Post subject: Re: ACR is so necessary! Reply with quote Back to top

CeCeB wrote:
Does anyone from Vonage read this forum? Is there any way to get real feedback and not a pre-written script???


This company is top heavy driven by marketing gurus riding the Voip wave as far as one can go. 99% of Vonage couldn't care less with this forum. 1% do care and read the forum, post valuable suggestions and legitimately try to make things work.

But they are too few.
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sheezhot
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Joined: Apr 19, 2006
Posts: 172

PostPosted: Wed Mar 14, 2007 4:10 pm    Post subject: Reply with quote Back to top



If this feature would be available then surely a lot of people would switch then to Vonage. Count me in? Very Happy
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Rabboni
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Joined: May 29, 2007
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PostPosted: Tue May 29, 2007 6:39 pm    Post subject: Call Blocking Reply with quote Back to top

The reason Vonage does not offer or respond to requests to offer Call Blocking is quite simple: if Vonage customers had that feature they would be able to block Vonage Customers Reps (collection) as well as others unwanted calls. Don't hold your hands on your ass waiting for this feature.

Peace,

Rabboni
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SoR
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Joined: Mar 24, 2006
Posts: 2

PostPosted: Sat Jul 14, 2007 11:09 pm    Post subject: Re: Call Blocking Reply with quote Back to top

Rabboni wrote:
The reason Vonage does not offer or respond to requests to offer Call Blocking is quite simple: if Vonage customers had that feature they would be able to block Vonage Customers Reps (collection) as well as others unwanted calls. Don't hold your hands on your ass waiting for this feature.

Peace,

Rabboni


a) they can always exclude themselves from any lists
b) they can send you a letter to pay
c) they can terminate your service if you don't pay or answer the letter

Reasons not good enough.
I'm being harassed by the debt collectors who are looking for somebody else that lived at my address in the past. I have no idea where they got the number from since I had this number at my old address too. I need this feature.
Bump for an old thread.
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Boogie
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Joined: Jul 23, 2007
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PostPosted: Mon Jul 23, 2007 4:05 pm    Post subject: Reply with quote Back to top

+1

Vonage... Stupid if you don't get with the program and add such a common feature...
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DigitalVoice
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Joined: Dec 14, 2004
Posts: 162
Location: Phoenix

PostPosted: Mon Jul 23, 2007 8:21 pm    Post subject: Reply with quote Back to top

Boogie wrote:
+1

Vonage... Stupid if you don't get with the program and add such a common feature...


Don't hold your breath, this company is on its way out. At this time in the ball game, Call blocking or any other feature you might think of wouldn't make much difference.
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