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EJK80 Posted:
Hey folks. Last
week a naked dsl
company
reconnected my
service after
disconnecting
...

In The Forum:
Hard Wiring - Installation
Topic:
A Naked DSL Disaster
On Dec 02, 2008 at 23:23:27

kdf55 Posted:
IF you would do a
search on
cancellation fee,
you will see that
it has been
reported
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 23:15:15

adjonline Posted:
Well I suppose
that comes down to
personal
preference.
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:48:25

roscopco Posted:
once again if she
calls the v-access
number in the uk
you don't need a
virtual uk
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:46:36

adjonline Posted:
She will be billed
at UK rate to a
virtual number,
but the $4.99 you
pay makes it a
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:26:23

George_ Posted:
First, I have no
contract with
Vonage. Companies
that do charge a
disconnect or
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 22:14:47

kdf55 Posted:
Read your Terms of
Service. It is
spelled out
completely in
there. It has a
cancellation
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 21:59:26

George_ Posted:
I have 2 lines
with Vonage. I
just cancelled 1
of them as I no
longer needed it.
I was
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 21:37:28

butterman Posted:
Will do. My
billing cycle ends
next week, I'll
post an update. I
have a feeling
that
...

In The Forum:
Vonage
Topic:
Rate Increase
On Dec 02, 2008 at 20:38:53

jvocioni Posted:
Hey
Butterman, I
agree that the
router/firmware
are common setup;
I'm uncertain
...

In The Forum:
Vonage
Topic:
VTA - WRT54GL Tomato Firmware Issues
On Dec 02, 2008 at 19:55:31


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » VoIP Feature Wish List
Poll

Would you like to block certains number from calling you.
Yes!
98%
 98%  [ 220 ]
No.
1%
 1%  [ 3 ]
Total Votes : 223

Author Message
Boogie
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Joined: Jul 23, 2007
Posts: 2

PostPosted: Tue Jul 24, 2007 8:27 am    Post subject: Reply with quote Back to top

DigitalVoice wrote:
Boogie wrote:
+1

Vonage... Stupid if you don't get with the program and add such a common feature...


Don't hold your breath, this company is on its way out. At this time in the ball game, Call blocking or any other feature you might think of wouldn't make much difference.


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CyberCrone
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 24, 2003
Posts: 10

PostPosted: Fri Jul 27, 2007 1:21 pm    Post subject: VOIP.com offers incomng call blockng Reply with quote Back to top

I just this morning dumped Vonage for VOIP.com. They offer call blocking for incoming calls and SoftPhone is FREE. They have a $10 a month plan with a limit of 200 minutes if you don't have a heavy call volume. The reviews I read are great. I must say my Vonage service has been great--in several years only one or two dropped calls, voice quality is sensational. But on the business and support end of it I've had a lot of trouble. My view is that they care more about growth then they do about their customers.
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SaltAquatics
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Joined: Feb 18, 2005
Posts: 125
Location: Portland, OR

PostPosted: Sat Aug 18, 2007 12:34 pm    Post subject: Reply with quote Back to top

That's what I don't understand. VOIP.com and others are no where near the size of Vonage. Yet these companies offer E911 and all these other features that Vonage has AND call block. I mean, how difficult could it really be? Obviously not that big a deal when you have all these others using it. I very much enjoy my Vonage service, but lately I've had idiots calling me over and over again just to push buttons on the other end. Calling my 800 number no less and when I contacted the police in their town, they told me I had to contact the cops in my town. I did just that, and they are doing well.... nothing at all. I keep reporting it, but it goes no where.

WE NEED CALL BLOCK VONAGE!!! Wake up before you lose customers.

_________________
Javier
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CyberCrone
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Vonage Forum Associate


Joined: Apr 24, 2003
Posts: 10

PostPosted: Sat Aug 18, 2007 12:56 pm    Post subject: VOIP turns out to not be so great Reply with quote Back to top

I don't know who writes these rave reviews (I'm referring to my first message about going to VOIP.com). I suspect the problem is no more than unexpected growth explosion, but regardless, I'm having all kindsa problems. The latest is that my number is now "Not in service". Huh?

In addition, when I set it up to block anonymous calls, I listened to the voice message that goes with it and it says "The owner of this number has decided not to accept calls from you..." or something very close to that. A fine message if the caller is someone I know who just likes to block their caller ID. The message should say the standard "Please unblock your caller ID and call again..."

Several other irritations. I'm not closing down my Vonage account until I see if all can be resolved with VOIP.
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atlbrent
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Joined: Apr 06, 2007
Posts: 4

PostPosted: Mon Sep 10, 2007 8:01 pm    Post subject: So... Reply with quote Back to top

Since these idiots can't make money, raise their stock price, or add these simple features ILEC's have had for years...who is everyone moving to? Packet8? Local Cable company? Ma-Bell?

I am tempted to completely do away with a landline but our security company needs it for the alarm. Too bad, I thought vonage would make it. crappy Verizon isn't even doing anything with their patents are they?
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CyberCrone
Vonage Forum Associate
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Joined: Apr 24, 2003
Posts: 10

PostPosted: Mon Sep 10, 2007 8:41 pm    Post subject: Oh well, back to Vonage after all Reply with quote Back to top

Following up on my two previous messages, ultimately I did cancel at VOIP.com. Support was TERRIBLE and I couldn't get problems resolved. To be fair, they are experiencing a flood of new customers from some other company that shut down and they just weren't prepared to handle that kind of flood. So I'm staying with Vonage for the time being. Bottom line is quality of service, and in that regard I am totally satisfied with Vonage. It's the lack of services other companies offer that ticks me off. We all know they can offer them if they want to. Hard to understand why they don't.
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papasmurf
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Joined: Nov 28, 2007
Posts: 4

PostPosted: Thu Nov 29, 2007 6:11 pm    Post subject: Add Call Screening or Call Block Feature Reply with quote Back to top

I would be a plus if Vonage would add a call screen or call block feature to their service. This would give the customer some control over those calls that claim to have a prior business relationship or those caller wanting to do a survey that takes forever. I know Comcast VoIP has this feature with their service. Why not add this feature to keep up or beat the competition!
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roscopco
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Joined: Nov 08, 2006
Posts: 1226

PostPosted: Fri Nov 30, 2007 4:05 pm    Post subject: Reply with quote Back to top

I love the call screen function I have with Grand Central, if I don't want to take the call, I can either listen in or send it directly to voice mail.

Call screen would be a big welcome to Vonage. Press 1 to take call, 2 to listen in 3 to voice mail.
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aerostern
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PostPosted: Sat Dec 15, 2007 9:44 pm    Post subject: www.privacycorps.com Reply with quote Back to top

anyone try this to block a specific number?

http://www.privacycorps.com/products/?id=20
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jeff78
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Joined: Sep 27, 2006
Posts: 6

PostPosted: Sun Jan 06, 2008 2:39 am    Post subject: Reply with quote Back to top

I have not tried the mentioned product above from Privacy Corps but I looked into it a few years ago. I decided not to purchase it because it does not work with call waiting. For someone who is talking on the phone a lot doing business, call screening is just as important regardless of whether or not you are on the phone.
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