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EJ150
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PostPosted: Mon Jan 26, 2004 8:14 pm    Post subject: Wireless Phone Jack -- Noisy Connection Reply with quote Back to top

I'm using an RCA930 wireless phone jack with Vonage. The phone cord goes from the Vonage adaptor into the wireless jack's base unit, then I have the companion wireless jack in another room maybe 20 feet away. Two lines are plugged into the wireless jack companion (through a doubler). The result is a very noisy, sometimes unusable connection. The phone is just as noisy if I plug the line into the wireless jack companion without the doubler.

The phone seems to work fine if it's plugged directly into the Vonage adaptor (i.e., without using the wireless jack at all) -- no noise. That doesn't work for me, though, and I really need the wireless jack or else I'd have to run lots of wire. Has anyone run into this problem? If so, what solution did you find? Do I just have a bum wireless phone jack? Has anyone else gotten a wireless phone jack to work without problems? What brand worked for you?

Vonage customer service wasn't helpful...and remarkably inarticulate. They told me that people had reported problems using wireless phone jacks with Vonage, but couldn't suggest a solution.

Thanks in advance for your help.
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timl2k4
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PostPosted: Mon Jan 26, 2004 9:19 pm    Post subject: Reply with quote Back to top

I know you probably want to use your existing phone, but I would just return that RCA thing and get a cordless system. I just picked up a Vtech system that has 2 handsets for about $70 after rebate.
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EJ150
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PostPosted: Mon Jan 26, 2004 9:26 pm    Post subject: I hear you, but... Reply with quote Back to top

That's one solution, but my second phone in the apartment is actually my fax machine. I can't replace that with another wireless handset.

For all I know, I have a lousy pair of wireless jacks. If that's the case, and if other people have had success with their wireless jacks, then that's the easiest solution for me.
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nxs1
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PostPosted: Tue Jan 27, 2004 10:12 pm    Post subject: Reply with quote Back to top

Is it possible to locate where the land line (phoneline) comes into the apt. and disconnect the landline,(DO NOT plug the MTA into the wall unless you are positive there is NO voltage in the wiring) then plug the MTA directly into a wall jack and use the prewired phone jacks in your apt...
This is how I have it hooked up in my house.
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EJ150
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PostPosted: Wed Jan 28, 2004 7:24 pm    Post subject: Unfortunately, no... Reply with quote Back to top

I can place the Vonage adaptor close to the conventional phone jack, but not close enough that I wouldn't still have to run a phone cord around the door to my bedroom in order to go from the adaptor to the phone jack.

The wireless phone jack solution just makes the most sense for my setup...if I could get one to work.
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joe33067
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PostPosted: Fri Mar 24, 2006 10:02 pm    Post subject: Reply with quote Back to top

A buddy of mine mentioned that using the wireless phone jacks MAY still carry some voltage since they are transmitting the signal over home electrical wiring. If that is the case, could that be responsible for unexplained blackouts during phone conversations, or other unexplainable network outages?
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bigcat68
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PostPosted: Fri Apr 07, 2006 11:55 am    Post subject: Reply with quote Back to top

Has anyone found a solution to the wireless phone jack problem? Anyone get it to work?
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anw2006
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PostPosted: Sun Apr 23, 2006 9:13 pm    Post subject: Getting ready to try vonage box with RC920 wireless jack Reply with quote Back to top

Since I have no telephone jack where my router is, and in addition I have Dish network which needs a phone line - this is what I am going to try : I will hardwire the house by disconnecting at the outside phone company feed. I will then use the wireless phone jack base at a phone jack - and one wireless extension at my dish box and the other at my router and Vonage box. In theory this should put all the phones in the house on Vonage and should overcome the no phone jack problem. I should get my motorola Vonage box tomorrow.
I will let you know what happens -
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anw2006
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PostPosted: Mon Apr 24, 2006 7:41 pm    Post subject: Wireless Phone Jack didn't work Reply with quote Back to top

Well - it didn't work so I guess I'll be running some telephone cable all the way around my house to the NIC.
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