Wireless Phone Jack -- Noisy Connection

Posts: 3 · New Forum Member Joined: Jan 27, 2004 Posts: 3

I'm using an RCA930 wireless phone jack with Vonage. The phone cord goes from the Vonage adaptor into the wireless jack's base unit, then I have the companion wireless jack in another room maybe 20 feet away. Two lines are plugged into the wireless jack companion (through a doubler). The result is a very noisy, sometimes unusable connection. The phone is just as noisy if I plug the line into the wireless jack companion without the doubler.

The phone seems to work fine if it's plugged directly into the Vonage adaptor (i.e., without using the wireless jack at all) -- no noise. That doesn't work for me, though, and I really need the wireless jack or else I'd have to run lots of wire. Has anyone run into this problem? If so, what solution did you find? Do I just have a bum wireless phone jack? Has anyone else gotten a wireless phone jack to work without problems? What brand worked for you?

Vonage customer service wasn't helpful...and remarkably inarticulate. They told me that people had reported problems using wireless phone jacks with Vonage, but couldn't suggest a solution.

Thanks in advance for your help.

Posts: 33 · Vonage Forum Junior Joined: Jan 18, 2004 Posts: 33

I know you probably want to use your existing phone, but I would just return that RCA thing and get a cordless system. I just picked up a Vtech system that has 2 handsets for about $70 after rebate.

Posts: 3 · New Forum Member Joined: Jan 27, 2004 Posts: 3

That's one solution, but my second phone in the apartment is actually my fax machine. I can't replace that with another wireless handset.

For all I know, I have a lousy pair of wireless jacks. If that's the case, and if other people have had success with their wireless jacks, then that's the easiest solution for me.

Posts: 4 · New Forum Member Joined: Jan 19, 2004 Posts: 4

Is it possible to locate where the land line (phoneline) comes into the apt. and disconnect the landline,(DO NOT plug the MTA into the wall unless you are positive there is NO voltage in the wiring) then plug the MTA directly into a wall jack and use the prewired phone jacks in your apt...
This is how I have it hooked up in my house.

Posts: 3 · New Forum Member Joined: Jan 27, 2004 Posts: 3

I can place the Vonage adaptor close to the conventional phone jack, but not close enough that I wouldn't still have to run a phone cord around the door to my bedroom in order to go from the adaptor to the phone jack.

The wireless phone jack solution just makes the most sense for my setup...if I could get one to work.

Posts: 17 · Vonage Forum Associate Joined: Jan 29, 2006 Posts: 17

A buddy of mine mentioned that using the wireless phone jacks MAY still carry some voltage since they are transmitting the signal over home electrical wiring. If that is the case, could that be responsible for unexplained blackouts during phone conversations, or other unexplainable network outages?

Posts: 1 · New Forum Member Joined: Apr 06, 2006 Posts: 1

Has anyone found a solution to the wireless phone jack problem? Anyone get it to work?

Posts: 2 · New Forum Member Joined: Apr 23, 2006 Posts: 2

Since I have no telephone jack where my router is, and in addition I have Dish network which needs a phone line - this is what I am going to try : I will hardwire the house by disconnecting at the outside phone company feed. I will then use the wireless phone jack base at a phone jack - and one wireless extension at my dish box and the other at my router and Vonage box. In theory this should put all the phones in the house on Vonage and should overcome the no phone jack problem. I should get my motorola Vonage box tomorrow.
I will let you know what happens -

Posts: 2 · New Forum Member Joined: Apr 23, 2006 Posts: 2

Well - it didn't work so I guess I'll be running some telephone cable all the way around my house to the NIC.