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luvonage
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PostPosted: Sat Jul 30, 2005 8:30 pm    Post subject: Newbie questions regarding new service Reply with quote Back to top

I am moving in the next few days and thinking about switching to Vonage. Now browsing through this wonderful forum, I have to say I have learned a lot about Vonage.

My question is that, currently [B] what is the best deal around to grab?[B] Should I order online, for example, the ad right on this website or directly from vonage.com or should I buy from Best Buy or other retailers?

What I understand that hardware plays a critical role in Vonage. What is the best way to ensure I would get good quality hardware? Buying online from Vonage or from retailers?

I hope I haven't asked too many questions. Any suggestions would be highly appreciated.

Thanks in advance

Long Live Vonage
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LuisPR
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Joined: Oct 08, 2004
Posts: 292

PostPosted: Sat Jul 30, 2005 10:56 pm    Post subject: Reply with quote Back to top

All of the deals are about the same. Many people report problems getting the rebates when the buy retail.

Personally, I think if this site has been helpful to you (as you claim) you should use the coupon link found on this site and get a free month of service.

The guy that runs this site pays for it via that coupon. (Vonage pays him).
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VonageTPA
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Joined: Jul 11, 2005
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PostPosted: Sun Jul 31, 2005 2:42 am    Post subject: Reply with quote Back to top

I'd definitely do it through this site (which helps pay for this site) or through Vonage.com. For you, the deal is the same -- one month free, the only difference is that this website doesn't get a kickback if you go straight to Vonage. I wouldn't do the retail thing mainly b/c you'd be on the hook for the Vonage phone adapter if anything ever happens to it. If you signed up for service through this website or Vonage.com, Vonage sends you the adapter "free" (you'll have to return it when you're done with Vonage or get a new adapter) *and* if anything goes wrong with the adapter, Vonage sends you a new one.
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luvonage
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PostPosted: Sun Jul 31, 2005 11:50 am    Post subject: Reply with quote Back to top

Thanks a lot guys for your comments. It was really helpful.

I think it is definitely good idea to buy from this site. I Just need to clear up few issues.

In one place it says that: Vonage special offer, get a credit for a free month of service. In anther place it says: Sign Up For Vonage Online here Receive A FREE Linksys Router And Your Second Month Of Service FREE!

Does this mean that if I sign up in this website I get in total two months free and a free linksys router?

Is this free router a wireless router? If not, should I use my old belkin wireless b router or I should try to get a new one? I heard quite a few complain about issues regarding router.

I would highly appreciate any answer and thanks a lot in advance.

Vonage will rock my world!!!
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arcking
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Joined: Apr 29, 2005
Posts: 497

PostPosted: Sun Jul 31, 2005 12:17 pm    Post subject: Reply with quote Back to top

Quote:
In one place it says that: Vonage special offer, get a credit for a free month of service. In anther place it says: Sign Up For Vonage Online here Receive A FREE LinksysLinksys Router And Your Second Month Of Service FREE!

Does this mean that if I sign up in this website I get in total two months free and linksyslinksys router?

I think you only get one month free.

Quote:
Is this free router a wireless router? If not, should I use belkin belkin wireless b router or I should try to get a new one? I heard quite a few complain about issues regarding router.

It is not a wireless router. It has 3 ethernet ports, 1 WAN port, and 2 phone ports. I would recommend using your Belkin as a wireless access point. When you get around to setting it up forum members will help you.

_________________
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Vonage customer since March 2005
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luvonage
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PostPosted: Sun Jul 31, 2005 1:39 pm    Post subject: Reply with quote Back to top

Thanks a lot arcking for your reply.

I am still not sure about the deal. Why would they mention about second month, my understanding was that it is because the first deal takes care of the first month but I might be wrong. Any body else can help here?

Do you have any idea whether my Belking wireless B router would affect the the quality of Vonage service? If it will, should I get another router [any suggestion regarding the router would be great]?


Thanks again.
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arcking
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Joined: Apr 29, 2005
Posts: 497

PostPosted: Sun Jul 31, 2005 2:13 pm    Post subject: Reply with quote Back to top

Quote:
Do you have any idea whether my Belking wireless B router would affect the the quality of Vonage service?

Since the Belkin will be behind the RT31P2 there will be no effect on the quality of calls. You will connect the Belkin to the RT31P2 from a port on the RT31P2 (1-3) to a port on the Belkin (1-4, not WAN). You will disable the DHCP server and NAT firewall on the Belkin and it should work as a wireless access point.

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Comcast Cable > Motorola Surfboard > WRT54GL (Tomato) > RT31P2
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arcking
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PostPosted: Sun Jul 31, 2005 2:15 pm    Post subject: Reply with quote Back to top

Quote:
Vonage is now offering users their first month free when they sign up. With a referral they only get their second month free. Makes the referral system worthless doesn't it? I called support and that's how it works - they don't get first and second month free with a referral

http://www.vonage-forum.com/ftopic7243.html

_________________
Comcast Cable > Motorola Surfboard > WRT54GL (Tomato) > RT31P2
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luvonage
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PostPosted: Sun Jul 31, 2005 11:15 pm    Post subject: Reply with quote Back to top

Thanks again arcking. You have been really helpful.
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arcking
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Posts: 497

PostPosted: Sun Jul 31, 2005 11:19 pm    Post subject: Reply with quote Back to top

Glad to be of assistance. If you need any other Vonage help just post.

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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