Posted:
Thu Apr 24, 2003 9:29 am Post subject: Quick note about Virtual Numbers and the 25.99 plan
Hey all. Maybe this was obvious to most people but it wasn't to me. I have the 25.99/month plan with 500 long distance minutes. I also have a virtual number in another state.
If someone places a call to your virtual number, Vonage "uses" the virtual number to place a call to your main number. The bottom line is that a call to your virtual number is treated like your virtual number calling you, thus using your minutes in your 500 allowance.
papupapu Vonage Forum Senior
Joined: Apr 01, 2003 Posts: 83
Location: New England
We have the Unlimited plan so it doesn't affect us - but we do redirect our Vonage to our cell phone when we're away from home and it eats our minutes on our cell phone same as your 500 minute Vonage plan.
Papu Papu
dconnor Site Admin
Joined: Mar 05, 2003 Posts: 2252
Location: The Beach
Actually it is correct. I got an email from Vonage Customer Service telling me exactly that: Incoming calls to a virtual number which is not in your same region as the main number, will deduct from your allotment of minutes under the 25.99/month plan.
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